Subway

3.8
273 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 8127 99th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8127 99th St, Edmonton, AB
T6E 3S9, Canada

Hours

Reviews

3.8
273 reviews
5 stars
125
4 stars
55
3 stars
39
2 stars
19
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Food Quality

Food quality is inconsistent, with reports of fresh ingredients and well-made sandwiches contrasted by complaints of stale bread and poor food handling.

Cleanliness

The cleanliness of the restaurant varies; some customers note a clean environment, while others report dirty tables and unsanitary conditions.

Order Accuracy

There are frequent issues with order accuracy, including missing ingredients and incorrect sandwich preparations.

Staff Attitude

Staff attitude is a recurring theme, with some employees receiving high praise for their friendliness and others criticized for being dismissive or unprofessional.
  • SD
    Sirr Durr
    3 days ago
    1.0
    Mobile order was supposed to have two types of sauce and sub was dry with very little chicken
  • DD
    Deena
    Nov 10, 2025
    1.0
    Ordered a snackwich and a sub sandwich online. The snackwich was rock hard and was impossible to bite into. Plus the sub sandwich was somehow ice cold and hadn’t even been toasted and was missing toppings I had ordered through the app.
  • AS
    Adnan Sami
    Oct 12, 2025
    5.0
    Chinese was awesome. The store is clean and nice.
  • ZH
    Zachary Herbert
    Sep 30, 2025
    1.0
    Closed restaurant early and refused to serve me.
  • JD
    Jesse D
    Jul 1, 2025
    1.0
    I’m extremely disappointed with the service I received at Subway today. I was refused service simply because I ordered a rotisserie chicken rice bowl — something I’ve had made for me at numerous other Subway locations dozens of times without issue. While I understand it may not be explicitly listed on the menu, it has never been a problem in the past. I have very strict dietary restrictions and rotisserie chicken is the **only** protein option at Subway that I can safely eat. I explained this to the employee, Lily, and noted that this was due to **dietary allergies**, but she still flatly refused to prepare the order because it wasn’t listed as an official bowl option like the steak or sweet onion teriyaki. Even after I respectfully pointed out that other locations have always accommodated this without hesitation, she insisted she could not make it. I left without food and deeply frustrated — not just by the lack of flexibility, but by the complete disregard for someone with dietary needs. This was an appalling experience, and I sincerely hope Subway addresses this kind of inflexible and insensitive customer service. Accommodating dietary restrictions shouldn’t be treated as an inconvenience. Would not recommend this location.

Frequently Asked Questions About Subway

Where is the Edmonton Subway® Restaurant located?

The Subway restaurant is located at 8127 99th St, Edmonton, AB T6E 3S9, Canada.

What are the opening hours of Subway at 8127 99th St?

Subway is open Monday to Friday from 8:00 AM to 11:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.