Subway

3.4
303 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 15833 - 97 Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15833 - 97 Street, Edmonton, AB
T5X 0C7, Canada

Hours

Reviews

3.4
303 reviews
5 stars
121
4 stars
60
3 stars
32
2 stars
12
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including unhelpful staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, including undercooked bread, processed chicken, and insufficient toppings.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation areas.

Staff Attitude

There were numerous complaints about rude and unprofessional behavior from staff, impacting the overall customer experience.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or poorly made sandwiches.
  • TM
    thirimadura mendis
    Nov 16, 2025
    5.0
    Went to the store in the morning around 11 am Store was cleaned and nice Friendly service and delicious sub
  • AG
    A G
    Nov 11, 2025
    1.0
    Meat in a veggie sub for a vegetarian. Seriously? Clearly you care nothing about customers.
  • CC
    Canadian
    Nov 9, 2025
    1.0
    Was supposed to have a sub for two dollars when you buy one and didn’t get it ended up getting charged full price and because I ordered it on the app the in-store could not help me this place is infested with cockroaches trying to steal your money staff was nice. Manager was completely and utterly unreasonable.
  • CD
    Claire Dick
    Nov 2, 2025
    1.0
    They are not open 24/7
  • IB
    Isaac B
    Oct 20, 2025
    1.0
    This is by far the worst Subway location I’ve ever dealt with. The service is careless, the staff are unhelpful, and their system never works properly. I’ve tried ordering from here around eight different times, and almost every single order failed to go through. When I mentioned it, they just shrugged and blamed SkipTheDishes, even though every other Subway I order from works perfectly fine. Tonight alone, I wasted two hours trying to get an order through while the employee kept saying “try again” instead of actually helping. I even contacted SkipTheDishes customer service four times, and nothing changed. The staff here simply don’t care. Avoid this location completely. It’s unreliable, disorganized, and frustrating every single time. If I could give zero stars, I would. Btw. Fix your ordering system.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 15833 - 97 Street, Bldg. H, Unit 101, Namao Centre, Edmonton, AB, T5X 0C7, Canada.

What are the operating hours of this Subway location?

This Subway location is open 24 hours a day, every day of the week.