Subway

3.2
416 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 3930-17th Street NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3930-17th Street NW, Edmonton, AB
T6T 0C2, Canada

Hours

Reviews

3.2
416 reviews
5 stars
172
4 stars
49
3 stars
27
2 stars
22
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and unprofessional staff, with many customers feeling unwelcome and ignored during their visits.

Food Quality

Several reviews mention stale or poorly prepared food, including hard bread and insufficient toppings, leading to dissatisfaction with the overall meal experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly and attentive service, highlighting a few individuals who provided excellent customer experiences.

Hygiene Concerns

Multiple reviews raised issues regarding hygiene practices, including improper handling of food and lack of cleanliness in the store.
  • MM
    Morgan McLean
    Dec 29, 2025
    1.0
    What an awful experience. Despite being forced to order at a screen rather than with a person, the order was wrong and the staff were very rude. They were also pulling out their cell phones and taking calls while making food with gloves on.
  • RD
    Ranjit Dhillon
    Dec 23, 2025
    1.0
    I visit this Subway regularly. The same girl made my sandwich yesterday while using her phone. Today she again made my sandwich, but she put the vegetables improperly and was kind of rude. This is not good service and is unhygienic
  • GG
    Ghoulzee
    Dec 22, 2025
    1.0
    Had a very bad experience ,The girl making my sub was rude and aggressive and kept saying “cheese, cheese” without even letting me explain what I wanted. She rudely asked if I wanted a receipt, said “thank you” sarcastically, and didn’t even hand me my sub,I had to pick it up myself. Very poor service, she should learn some manners, I read other reviews everyone is complaining about her, she should probably be fired.
  • MW
    Michelle Wanke
    Dec 21, 2025
    5.0
    I wouldn't normally give this location five stars. They normally would deserve 2. Today was a different story. It was SO busy in there between online orders, the kiosk and people standing in line. Sukhman Sahota was a rockstar!! She was working by herself and she was hustling!! She was absolutely fantastic and this review is honestly for her! 👌
  • BB
    B
    Dec 18, 2025
    1.0
    The manager needs to have a talk to these girls that don’t even want to do their jobs. The entire time I wasn’t greeted, the two girls talked on their phones and to each other loudly the entire time they were making my sandwich. The girl that was at checkout while I paid for my order was on a phone call while I paid, and didn’t say goodbye or have a nice night. Just walked away after she gave me my sub. I felt very unwelcome and the customer service was basically zero. Not happy.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3930-17th Street NW, Unit H1, Edmonton, AB, T6T 0C2, within Riocan Meadows.

What are the opening hours of this Subway location?

This Subway is open Monday to Friday from 7:00 AM to midnight, Saturday from 8:00 AM to midnight, and Sunday from 9:00 AM to 11:00 PM.