Subway

3.4
233 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 11843 St Albert Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11843 St Albert Trail, Edmonton, AB
T5L 5B5, Canada

Hours

Reviews

3.4
233 reviews
5 stars
93
4 stars
39
3 stars
25
2 stars
14
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of feeling rushed or insulted during their visits.

Food Quality

Numerous reviews highlighted issues with food quality, including stale ingredients, incorrect orders, and insufficient toppings.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to customer requests were mentioned, leading to dissatisfaction.

Pricing Issues

Customers expressed frustration over high prices and being charged for items that should be included in their orders.
  • AH
    Alex Ha
    Dec 24, 2025
    1.0
    I ordered through the app. Decided to try a pizza subway sandwich for the first time. They were so stingy with the pepperoni literally like 3 pepperoni slice’s be half foot side. Can barely even taste the pepperoni
  • YD
    Yashmeen Dhaliwal
    Dec 13, 2025
    5.0
    Whenever i come here, always receives a very good customer service by Lakhwinder...❤️
  • AK
    April Kippers
    Dec 4, 2025
    1.0
    They didn’t toast my food and hardly added any toppings, my sub was tiny. Also added almost ZERO sauce
  • AC
    Alex Caswen
    Nov 24, 2025
    1.0
    Wasn’t willing to give adequate Olives, blames Trump and imports but other Subways are not suffering from the same issue so I think he is lying, napkins aren’t publicly available, terrible service and not up to the Subway standards I’m used to
  • MV
    Mandeep Verma
    Nov 12, 2025
    1.0
    i ordered veggie delight and ask to add extra veggie's ,they refused to put extra veggie's and saying they are short of veggies. Close the store and go home if you short on veggie in subway .

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Sherbrooke Plaza, Edmonton?

The Subway restaurant is located at 11843 St Albert Trail, Sherbrooke Plaza, Edmonton, AB, T5L 5B5, Canada.

What are the opening hours for Subway at Sherbrooke Plaza?

Subway is open Monday to Thursday and Sunday from 8:00 AM to 10:00 PM, Friday from 8:00 AM to 11:00 PM, and Saturday from 8:00 AM to 10:00 PM.