Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 11843 St Albert Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unhelpful staff, with several instances of feeling rushed or insulted during their visits.
Food Quality
Numerous reviews highlighted issues with food quality, including stale ingredients, incorrect orders, and insufficient toppings.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to customer requests were mentioned, leading to dissatisfaction.
Pricing Issues
Customers expressed frustration over high prices and being charged for items that should be included in their orders.
JY
Jonathan Yedgarova
Feb 12, 2026
1.0
Showed up at 9:30 (they are advertised open until 10pm) and the sign was off and door was locked with the employee staring at me through the window.
DH
Darren Humchitt
Feb 11, 2026
1.0
just had the worst BMT ever in my 30+ from Subway and was at this location. Not properly made and by the worst sandwich maker ever as you can tell by the sandwich i got and the very little of fresh veggie ingredience i got in my sandwich, could tell that he didn't really want to be there. How can you Eat fresh if you are not going to make a full sandwich. The guy was like flopped together and her you go didn't even add the extra's i wanted. The guy did even care about the food really or what i wanted or most importantly the quality and portion to make a great subway sandwich. Truthfully wanted them to remake it but was not sure if they would. Extremely disappointing, and would love to hear from the Manager or owner of this establishment to talk about my experience and how to make the next one better, i do have photo's and video footage of this example of a poor quality sandwich. Maybe time to try Mr Sub to see what your competition is like. Ladies at this store no problems and Great quality and full sandwich for your price and pocket and most importantly your tummy. Still would love to hear from the owner or manager for educational purpose.
AD
Aaaa Dabest
Jan 25, 2026
1.0
My husband came here last night and came home eating his sub and started bleeding someone secretly put glass or something in his food I witnessed it, his tongue was cut had to call a ambulance. Not cool
AH
Alex Ha
Dec 24, 2025
1.0
I ordered through the app. Decided to try a pizza subway sandwich for the first time. They were so stingy with the pepperoni literally like 3 pepperoni slice’s be half foot side. Can barely even taste the pepperoni
YG
Yashmeen Ghuman
Dec 13, 2025
5.0
Whenever i come here, always receives a very good customer service by Lakhwinder...❤️
What is the address of the Subway restaurant in Sherbrooke Plaza, Edmonton?
The Subway restaurant is located at 11843 St Albert Trail, Sherbrooke Plaza, Edmonton, AB, T5L 5B5, Canada.
What are the opening hours for Subway at Sherbrooke Plaza?
Subway is open Monday to Thursday and Sunday from 8:00 AM to 10:00 PM, Friday from 8:00 AM to 11:00 PM, and Saturday from 8:00 AM to 10:00 PM.
Does this Subway location offer catering services?
Yes, Subway at Sherbrooke Plaza offers catering services to help with your event needs.
What payment methods are accepted at the Subway in Sherbrooke Plaza?
They accept American Express, Discover, MasterCard, and Visa for payment.
Can I order Subway for in-store pickup at Sherbrooke Plaza?
Yes, in-store pickup is available at this Subway location.
Does Subway Sherbrooke Plaza serve breakfast, lunch, and dinner?
Yes, this Subway restaurant serves breakfast, lunch, and dinner.
Is there dine-in available at the Subway at 11843 St Albert Trail?
Yes, dine-in service is available at this Subway location.
What nearby places can I visit before or after dining at the Subway in Sherbrooke Plaza?
Nearby places include Spiritleaf retail stores, Sherbrooke Pub, and Sherbrooke Liquor where you can enjoy drinks or shopping before or after your meal.
Are there medical services near the Subway at Sherbrooke Plaza?
Yes, the Sherbrooke Medical Clinic and Sherbrooke Pharmacy are nearby if you need medical or pharmacy services.
Is there a pharmacy close to the Subway location in Sherbrooke Plaza?
Sherbrooke Pharmacy is located near this Subway restaurant, convenient for any health and medical shopping needs.
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