Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 15321 Castledowns Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
200 reviews
5 stars
89
4 stars
40
3 stars
19
2 stars
7
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences, with some praising friendly and efficient staff, while others report rude service and poor handling of complaints.
Food Quality
Many customers expressed dissatisfaction with the freshness and quality of ingredients, citing old or spoiled vegetables and insufficient toppings.
Cleanliness
While some reviews mention the restaurant being clean, others report unsanitary conditions and cross-contamination issues.
Order Accuracy
Numerous complaints about incorrect orders and lack of attention to allergy alerts highlight significant issues with order accuracy.
Staffing Issues
Several reviews mention long wait times due to insufficient staff, with customers feeling neglected during busy periods.
- RPRobin Pogson6 days ago5.0Fast clean friendly staff
- BKbarleen kaurNov 16, 20251.0The staff member at the counter insisted on taking only cash, and her behavior came across as quite questionable. For a franchise like Subway, this felt unusual and unprofessional. The interaction made me uncomfortable, and it raised concerns about how the location is being managed
- RWRon WesleyNov 8, 20251.0Do not come here, I ordered a sandwich with cheese to start with and the girl dropped the cheese in Tuna by accident and put it on the bread…I asked her what it was dropped in and she said tuna, I told her I’m allergic to fish then she proceeded to ASK me if I wanted it changed…OFC I DO. Cross contamination is bad here. Also their veggies are old and soggy/ brown and they put u a TINY amount of vegetables as if the workers are paying for them. I don’t recommend this Subway at all, it has made many ppl sick. Customer service 0/5
- RGrick glendenningSep 25, 20255.0Very friendly , capable , and efficient staff
- SNsama nasserSep 6, 20255.0Amazing customer service! The staff here is extremely friendly and kind, as well as fast and efficient with their work!
Frequently Asked Questions About Subway
Where is Subway located in Edmonton?
Subway is located at 15321 Castledowns Rd in the Montgomery area of Edmonton, Alberta, Canada, within the Lakeside Landing Edmonton S/C.
What are the operating hours of Subway at 15321 Castledowns Rd?
The Subway at this location is open Monday to Wednesday and Saturday to Sunday from 8:00 AM to 10:00 PM, and Thursday to Friday from 8:00 AM to 10:30 PM.
Can I order curbside pickup at Subway on Castledowns Rd?
Yes, Subway offers curbside pickup for your convenience.
What meal options does Subway serve at this location?
This Subway serves breakfast, lunch, and dinner every day.
What payment methods are accepted at Subway in Lakeside Landing Edmonton S/C?
Subway accepts American Express, Mastercard, and Visa payments.
Does this Subway offer catering services?
Yes, the Subway location at 15321 Castledowns Rd provides catering options to meet your event needs.
Is there dine-in available at Subway on Castledowns Rd?
Yes, this Subway location offers dine-in service.
How can I order food from Subway online or by app?
You can order online or via the app quickly and easily through their menu available at https://subway.com/en-ca/restaurant/24262-0/menu.
What nearby medical services are close to Subway at Lakeside Landing Edmonton S/C?
Insight Medical Imaging - Castledowns is a nearby diagnostic imaging and health service, which might be convenient for medical appointments before or after your meal.
Are there any nearby fitness centers near Subway on Castledowns Rd?
Yes, there are several gyms nearby including Curves and Snap Fitness, ideal if you want to visit a fitness center before or after dining at Subway.