Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 5015-111 Street NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
184 reviews
5 stars
84
4 stars
24
3 stars
11
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with specific complaints about unprofessional behavior and lack of attentiveness.
Food Quality
Several reviews highlighted issues with food freshness and quality, including hard bread and wilted vegetables, leading to dissatisfaction.
Staffing Issues
Frequent mentions of being understaffed, resulting in long wait times and inadequate service during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service, as well as enjoying the food when it was prepared well.
- PKParminder KaurJan 5, 20265.0Great service.
- DRDeepika RattuJan 2, 20261.0Yesterday, between 1:00–1:30 PM, I visited the restaurant with my family and placed a digital pickup order for three footlong subs. After picking up the order, I requested that one six-inch portion be cut in half, which is a reasonable request. I was made to wait 3–5 minutes while a staff member came from the back. When she handled my sandwich, she was not wearing gloves and directly touched my food. I immediately asked her to wear gloves before touching my sandwich. She responded by saying her hands were washed and that it was “okay,” and then began arguing, stating that they usually do not cut sandwiches in half. This behavior is completely unacceptable. Proper food-handling hygiene should never be debated with a customer. Touching ready-to-eat food without gloves raises serious food safety concerns. In addition to this, the food quality was extremely poor. The sub was very cold and hard, making it unpleasant and difficult to eat. This experience fell far below Subway’s expected standards for hygiene, service, and food quality. I am requesting that this issue be reviewed seriously and that appropriate action be taken to ensure staff are properly trained in food safety protocols and customer service.
- DPDharam PatelDec 16, 20255.0Perfect
- JKJaspreet KaurDec 10, 20255.0Perfect sub
- SCStephanie CoteNov 22, 20251.0Walked up today at 6:45 pm lady working was busy talking to someone okay fine she definitely saw me waiting. Waited 5 minutes till she turns to me and goes “we’re closed” I said why didn’t you say that 5 minutes ago apparently she “didn’t see me” (I was right in front of her) guess she was too busy talking to her friend to do her job 🤷♀️
Frequently Asked Questions About Subway
What are the opening hours of Subway at Southgate Centre in Edmonton?
Subway at Southgate Centre is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does this Subway location offer catering services?
Yes, Subway at Southgate Centre offers catering services to meet your group dining needs.
What types of meals can I get at the Subway in Southgate Centre?
This Subway serves breakfast, lunch, and dinner, providing a variety of meal options throughout the day.
Can I pick up my Subway order in-store at Southgate Centre?
Yes, in-store pickup is available for your convenience at this Subway location.
What payment methods are accepted at Subway, Southgate Centre?
Subway accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
Where is Subway located within Edmonton?
Subway is located at 5015-111 Street NW inside Southgate Centre in Edmonton, Alberta, postal code T6H 4M6.
Can I dine inside the Subway restaurant at Southgate Centre?
Yes, the Subway at Southgate Centre serves dine-in customers in addition to takeout options.
How can customers use nearby Best Buy Express when visiting Subway at Southgate Centre?
Customers can shop for electronics at nearby Best Buy Express in Southgate Centre before or after enjoying a meal at Subway.
Are there healthy drink options near Subway at Southgate Centre?
Yes, Jugo Juice, a smoothie and juice bar, is located nearby where customers can get fresh, healthy beverages complementing their Subway meal.
What other shopping can customers do when visiting Subway at Southgate Centre?
Customers can visit nearby retailers such as Gap for clothing, or XpresSpecs for eyewear, making it convenient to combine shopping with a meal at Subway.