Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 2716 James Mowatt Trail SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
263 reviews
5 stars
124
4 stars
42
3 stars
11
2 stars
7
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some employees are praised for their friendliness and service, while others are criticized for rudeness and poor customer interactions.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and stressed service during busy hours.
Food Quality
Customers report inconsistent food quality, with some experiencing fresh and delicious meals, while others received poorly made or stale items.
Management Concerns
Several reviews suggest a lack of effective management and training, contributing to poor service and food handling practices.
- MMMdtDec 30, 20255.0I always come to this location, despite having other locations nearby. Asha is always friendly and great to talk to!
- CLColleen LawrenceDec 29, 20251.0If you want to be treated to be treated with respect I wouldn't go here. We order a sandwich off the website for delivery it never came. I called the driver no response I called door dash and they told me I had to call subway. I tried calling them for 2 hours the staff just kept hamgingmup the phone without answering. I finally got a hold of them and the girl says to me well what do you want memto do about it. I explained the situation and then she says well there is nothing I can do bye. So rude.
- SKSri KDec 21, 20251.0Second time this has happened. The lady says it’s closed even though there’s still 15 min to the closing time. If you are the owner/manager and want business please have good staff.
- ASAradhya SandhuDec 21, 20251.0would give zero or even negative if i could. an indian lady (trainee?) was too rude. she kept making mistakes on the sandwiches but man, at least be respectful to your customers. include proper customer service on her training. please. waiting for more than 45 mins is too much already, at least be nice or try to go above and beyond to your customers.
- RPRizwana PanhwarDec 17, 20251.0There was a lady named asha she ruined my morning when we asked her name to leave this review on her poor behavior my daughter noticed that she removed her name tag and she gave us less amount of product on purpose and we asked her about it she started to argue if she was right on policies then why she removed her name tag and she was not even willing to give her name now because of her unfortunately we will not go to this location because she there it look like she only wants money but doesn't care about costumers if the manager can contact me I would like to tell more about her from my past experience with her as well I would like to share even more form my past experience as well (AGAIN THIS LOCATION IS NEAR TO ME BUT I DON'T WANT TO GO BECAUSE THIS LADY IS THERE) thanks please try to understand in advance
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at Heritage Valley Town Center SW?
The Subway at 2716 James Mowatt Trail SW is open Monday to Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 8:00 AM to 10:00 PM.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
Does the Subway restaurant at Heritage Valley offer catering services?
Yes, this Subway restaurant provides catering services for your events and gatherings.
What pickup and delivery options are available at this Subway?
You can order for in-store pickup or curbside pickup at this Subway location.
What payment methods are accepted at this Subway restaurant?
This Subway accepts American Express, Discover, MasterCard, and Visa payment options.
Can I dine in at the Subway located at Heritage Valley Town Center?
Yes, this location serves dine-in customers.
Where is the Subway at Heritage Valley Town Center located?
The Subway is located at 2716 James Mowatt Trail SW, Edmonton, AB T6W 3R3, inside Heritage Valley Town Center.
Are there other dining options near the Subway at Heritage Valley Town Center?
Yes, nearby dining options include Domino's Pizza, Edo Japan, The Chopped Leaf, A&W, Pho Hoan Palace, BarBurrito Canada, LOVEPIZZA, Pür & Simple, and Popeyes Louisiana Kitchen.
What nearby services can complement a visit to Subway at Heritage Valley Town Center?
Nearby services such as Q-Nails for beauty treatments and Supplement King for health products offer convenient options for customers visiting the area.
How can knowing nearby places like Real Canadian Liquorstore and Domino's Pizza help customers visiting Subway?
Customers can plan their visit to Subway and also pick up groceries or enjoy other food options from nearby places like Real Canadian Liquorstore and Domino's Pizza, making their trip efficient and versatile.