Subway

Reviews

• JS

  Jean Spence

  Oct 9, 2025
  5.0
  Fun times!
• CS

  Chetna Sharma

  Sep 25, 2025
  2.0
  Everything was okay. The lady working there greeted me nicely and started my order. But when i asked her to grill my sandwich she refused to do say. She said that it would be messy and that she is unable to do so. This happened again when i visited recently at this subway. She refused again. I dont understand. If its messy then isnt it your job to clean the mess. What do you mean? I am payinv 11 dollars for my subway and she cant even grill it. Unacceptable. This has bever happened to me at other subways. Every other subway always grill it for me jo matter how many veggies or sauces i ask them to add. Change your tactics or change the staff.
• KM

  Kim San Martín

  Aug 25, 2025
  1.0
  I had a terrible experience at this location. I ordered two sandwiches through the app, as I do almost every day at different Subway stores around Edmonton since it’s my lunch during my break. I always order extra lettuce and extra spinach. Normally, I either receive it directly, or if it’s not enough, I go to the counter and politely ask for more. This time, my sandwiches had about 4 spinach leaves and just a little bit of lettuce. I went to the counter as usual to ask for more, and to my surprise, the woman who helped me (she had no name tag on her uniform; I can only describe her as wearing glasses and having a dot on her forehead) told me NO. I even showed her my receipt where it clearly says I ordered “more,” but she insisted it was already enough, and she said it in a very aggressive way. I explained that having only 4 spinach leaves is not “more,” and then she demanded that I hand over my sandwich so she could add some. When I gave it to her, she snatched it aggressively and kept arguing that I shouldn’t be asking because it was already enough. No customer should ever feel like they’re begging for food, especially for something the app allows us to add without an extra charge. I understand she might not like her job—I’ve also worked in fast food before—but no matter how much you dislike it, you can’t take it out on customers. This was a very unpleasant experience, and now I fully understand why this location has such poor reviews.
• HS

  Hector “HecThoor1” Sepulveda

  Aug 25, 2025
  1.0
  Always with my girlfriend, we order the same thing, and we ask for "more" lettuce and spinach, but they always put less instead. So this happened again but the staff always gave us more in a cup or a bag. Unfortunately, this time wasn't; the staff (the indian woman) mistreated us when we asked for more lettuce and spinach, and they said no, we can't give you more. But in other branches, they were always nice to us.
• AR

  Alex Russell

  Jul 25, 2025
  1.0
  Went to order a sub and the lettuce was almost empty and turning brown, so I asked if I could have some fresh lettuce. They told me they didn't have any, so this half tub of brown lettuce was all the had left for the rest of the day? More than likely the person didn't want to replace the lettuce, like how unearthly lazy do you have to be to not want to do your job.

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