Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 17703 98A Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported issues with stale and hard bread, as well as poor quality ingredients, leading to inedible sandwiches.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, many highlighted rude behavior and poor handling of orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty utensils and unclean bathrooms, raising concerns about hygiene.
Order Accuracy
Frequent complaints about incorrect orders and mixed-up toppings, leading to customer dissatisfaction.
AR
Alif Rezwan
Jan 5, 2026
1.0
We visited this store yesterday (Jan 04, 2026 around 6.45 pm) and ordered a Tuna Footlong, which came with an extra 6-inch for $1.99 using a coupon. In my 12 years of eating at Subway, I have never experienced anything like this.
I understand that a store may occasionally run out of one or two vegetables or certain types of bread, but this situation was far beyond that. The green peppers were unavailable, and the cucumber that was served appeared to have been cut two to three days earlier. The slices did not snap when bent; they simply folded.
The main reason I am writing, however, is the bread. The Italian Herbs and Cheese bread was extremely hard, similar to a rusk or toast biscuit. I wish I could upload a video. When I dropped the bread on a plate, it bounced like a ping-pong ball. I took two to three bites and had to throw it away. Later that night, I experienced severe acidity.
My child was looking forward to this meal, and because the sandwich was inedible, we had to give her something else.
I am genuinely concerned about how this restaurant is passing city inspections. Should customers not be informed when bread is no longer fresh and has effectively gone stale before being served? “Fresh” is a core part of Subway’s brand promise, and this experience did not meet that standard.
I now realize why the couple ahead of me touched the bread and cancelled their order, choosing to order from somewhere else instead.
I am thinking to report to city food inspections with the video.
TT
Tristan
Jan 4, 2026
1.0
I ordered three subs through the Subway app, carefully customizing each one. I had a steak and cheese sub with specific toppings, a chicken sub with different toppings, and a ham and cheese sub. Unfortunately, the toppings were completely mixed up. They put the chicken sub’s toppings on my steak and cheese, the steak and cheese toppings on the chicken sub, and even the ham and cheese ended up with the wrong ingredients and wasn’t toasted as requested.
In the end, I had to take everything apart at home and rebuild the sandwiches myself, which was really disappointing. This was not the experience I expected, and I’m not planning to order from this location again. And no longer ordering through the subway app.
BH
Brenon Holmes
Jan 4, 2026
1.0
Something was wrong with the bread in our sandwiches, it was very hard and brittle - difficult to eat.
If we'd eaten in and realized sooner, I think we would have asked for a refund.
YS
Yashpreet Singh
Jan 4, 2026
1.0
Most unhygienic subway till date i have seen
I was so scared to get food poisoning and i might get it tomorrow
Meat seemed like its been sitting for days and all cheeses were mixed and sticking to each other, all vegetables were soggy and going bad, you can just tell by looking at it.
I hate how subway franchise is not keeping their quality control at this specific site. First time ever i felt like puking just by the looks of the dirt on their food trays.
KL
Kim Lacher
Dec 31, 2025
1.0
I placed an order for my daughter’s birthday party with Afiz and on the day of the party my husband arrived to pick it up and was told there was no order. I contacted Afiz and was told he could bring something in an hour or so, but at that point the party was 30 minutes to ending. He told me to get pizza or something, said there was nothing he could do.
The Subway restaurant is located at 17703 98A Ave, Bay 202, in Terra Losa Corners, Edmonton, AB, T5T 4W8, Canada.
What are the operating hours of this Subway location?
This Subway is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 9:00 PM on Sunday.
Does this Subway offer pickup and delivery services?
Yes, this Subway offers in-store pickup and curbside pickup services.
Can I order breakfast, lunch, and dinner at this Subway?
Yes, this Subway serves breakfast, lunch, and dinner meals.
What payment options are accepted at this Subway?
This Subway accepts American Express, Discover, MasterCard, and Visa.
Does this Subway provide catering services?
Yes, catering services are available at this Subway location.
Is there dine-in available at the Subway in Terra Losa Corners?
Yes, dine-in service is provided at this Subway restaurant.
What nearby restaurants can I visit before or after dining at Subway?
Near the Subway at Terra Losa Corners, you can visit Panago Pizza for pizza and New Dragon Express for Chinese and seafood dishes.
Are there any nearby health and wellness services near Subway at Terra Losa Corners?
Yes, nearby you can find Summerlea Dental for dental services and TLC Family Medical for general medical care.
Where can I find nearby beauty and personal care services close to this Subway?
Lovely Nails and Angelic lash, nails and semi permanent make up are nearby beauty salons, and AQ Fashion Hair Salon offers hair services close to this Subway.
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