Subway

3.6
178 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 17703 98A Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17703 98A Ave, Edmonton, AB
T5T 4W8, Canada

Hours

Reviews

3.6
178 reviews
5 stars
88
4 stars
25
3 stars
16
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude or unhelpful.

Food Quality

Several reviews highlighted issues with food quality, including stale ingredients, skimpy portions, and unsanitary conditions.

Cleanliness

Multiple customers noted that the location was not clean, particularly the bathrooms, which contributed to a negative dining experience.

Staffing Issues

There were complaints about insufficient staffing during busy hours, leading to slow service and long wait times.
  • AR
    Alif Rezwan
    Jan 5, 2026
    1.0
    We visited this store yesterday (Jan 04, 2026 around 6.45 pm) and ordered a Tuna Footlong, which came with an extra 6-inch for $1.99 using a coupon. In my 12 years of eating at Subway, I have never experienced anything like this. I understand that a store may occasionally run out of one or two vegetables or certain types of bread, but this situation was far beyond that. The green peppers were unavailable, and the cucumber that was served appeared to have been cut two to three days earlier. The slices did not snap when bent; they simply folded. The main reason I am writing, however, is the bread. The Italian Herbs and Cheese bread was extremely hard, similar to a rusk or toast biscuit. I wish I could upload a video. When I dropped the bread on a plate, it bounced like a ping-pong ball. I took two to three bites and had to throw it away. Later that night, I experienced severe acidity. My child was looking forward to this meal, and because the sandwich was inedible, we had to give her something else. I am genuinely concerned about how this restaurant is passing city inspections. Should customers not be informed when bread is no longer fresh and has effectively gone stale before being served? “Fresh” is a core part of Subway’s brand promise, and this experience did not meet that standard. I now realize why the couple ahead of me touched the bread and cancelled their order, choosing to order from somewhere else instead. I am thinking to report to city food inspections with the video.
  • TT
    Tristan
    Jan 4, 2026
    1.0
    I ordered three subs through the Subway app, carefully customizing each one. I had a steak and cheese sub with specific toppings, a chicken sub with different toppings, and a ham and cheese sub. Unfortunately, the toppings were completely mixed up. They put the chicken sub’s toppings on my steak and cheese, the steak and cheese toppings on the chicken sub, and even the ham and cheese ended up with the wrong ingredients and wasn’t toasted as requested. In the end, I had to take everything apart at home and rebuild the sandwiches myself, which was really disappointing. This was not the experience I expected, and I’m not planning to order from this location again. And no longer ordering through the subway app.
  • BH
    Brenon Holmes
    Jan 4, 2026
    1.0
    Something was wrong with the bread in our sandwiches, it was very hard and brittle - difficult to eat. If we'd eaten in and realized sooner, I think we would have asked for a refund.
  • YS
    Yashpreet Singh
    Jan 4, 2026
    1.0
    Most unhygienic subway till date i have seen I was so scared to get food poisoning and i might get it tomorrow Meat seemed like its been sitting for days and all cheeses were mixed and sticking to each other, all vegetables were soggy and going bad, you can just tell by looking at it. I hate how subway franchise is not keeping their quality control at this specific site. First time ever i felt like puking just by the looks of the dirt on their food trays.
  • KL
    Kim Lacher
    Dec 31, 2025
    1.0
    I placed an order for my daughter’s birthday party with Afiz and on the day of the party my husband arrived to pick it up and was told there was no order. I contacted Afiz and was told he could bring something in an hour or so, but at that point the party was 30 minutes to ending. He told me to get pizza or something, said there was nothing he could do.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 17703 98A Ave, Bay 202, in Terra Losa Corners, Edmonton, AB, T5T 4W8, Canada.

What are the operating hours of this Subway location?

This Subway is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 9:00 PM on Sunday.