Subway

3.4
321 reviews
Get DirectionsCallWebsite

Business Details

6921 172nd St, Edmonton, AB
T5T 5Y1, Canada
(780) 444-2222
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 6921 172nd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6921 172nd St, Edmonton, AB
T5T 5Y1, Canada

Hours

Reviews

3.4
321 reviews
5 stars
125
4 stars
65
3 stars
37
2 stars
13
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and a lack of attention to customer requests.

Food Quality

Many reviews highlighted issues with food quality, including skimpy portions, poorly made sandwiches, and unsanitary conditions.

Cleanliness

The cleanliness of the restaurant and bathrooms was often criticized, with reports of dirty tables and unkempt facilities.

Staff Attitude

Staff behavior varied significantly, with some customers praising friendly service while others experienced rudeness and indifference.

Consistency

Overall, there was a lack of consistency in service and food quality, leading to mixed experiences among customers.
  • SA
    Samantha Amero
    Nov 17, 2025
    1.0
    Absolutely terrible service. I made an order for delivery and it some how went to pick up. I called the store the idiot stick didn’t want to help me and hung up on me. I called back and idiot stick number 2 named Anna wouldn’t give me the first persons name and she hung up on me as well. With no help. So I’m out $21 dollars because I don’t know how to get my refund!!! How do people work and not know how to help customers.
  • JB
    Jimbop Boop
    Oct 22, 2025
    1.0
    Small portion sizes giving minimal amount of veggies, less than other locations. Single employee working always takes time to come out to front and take order and is usually in the back with music/videos playing loudly. One time an irate customer yelled back for some service after we both waited for 10 minutes. Homeless people locked in washroom for extended amounts of time so bathroom unavailable, and when it is, not very clean or well kept. Not great.
  • AC
    AA Cruz
    Oct 3, 2025
    5.0
    Good sandwich and freshly made! Love the staff and team, they always greet us.
  • CQ
    Colby Quessy
    Aug 23, 2025
    1.0
    Legitimately the worst subway I’ve been to and I’ve probably been to 100. Asked for extra olives and pickles. She put 3 olives and 3 pickles. I had to ask her twice to put more and I still didn’t get enough. She added tomatoes even though I didn’t ask for them. She also scrapped the gross old lettuce from the very bottom of the container and didn’t give me any new lettuce, just what was left over.
  • MM
    Mike MacIsaac
    Jul 28, 2025
    4.0
    Same old subway. Good in a pinch but theres much better sandwich shops around.
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Frequently Asked Questions About Subway

What are the operating hours of Subway at 6921 172nd St, Edmonton?

Subway is open Monday to Wednesday, Friday to Sunday from 9:00 AM to 11:00 PM, and on Thursday from 7:00 AM to 11:00 PM.

Does Subway in Callingwood Centre offer catering services?

Yes, Subway offers catering services to help with your event needs.