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Subway

3.4
(327 reviews)

Business Details

6921 172nd St, Edmonton, AB
T5T 5Y1, Canada
(780) 444-2222
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Edmonton Subway® Restaurant at 6921 172nd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6921 172nd St, Edmonton, AB
T5T 5Y1, Canada

Hours

Reviews

3.4
327 reviews
5 stars
129
4 stars
65
3 stars
37
2 stars
13
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are highly variable, with some praising friendly and efficient staff while others report rude and unhelpful interactions.

Food Quality

Many customers express dissatisfaction with the quality and portion sizes of food, particularly regarding vegetable portions and sandwich preparation.

Cleanliness

Several reviews highlight issues with cleanliness, including dirty tables and unsanitary conditions in the restroom.

Management Issues

There are multiple complaints regarding poor management and staff training, leading to inconsistent service and customer dissatisfaction.
  • SN
    Sun Nan
    Dec 15, 2025
    5.0
    Friendly staff, quick service, and a great overall experience. Will definitely come back!
  • SF
    Samantha Ferris
    Nov 17, 2025
    1.0
    Absolutely terrible service. I made an order for delivery and it some how went to pick up. I called the store the idiot stick didn’t want to help me and hung up on me. I called back and idiot stick number 2 named Anna wouldn’t give me the first persons name and she hung up on me as well. With no help. So I’m out $21 dollars because I don’t know how to get my refund!!! How do people work and not know how to help customers.
  • JB
    Jimbop Boop
    Oct 22, 2025
    1.0
    Small portion sizes giving minimal amount of veggies, less than other locations. Single employee working always takes time to come out to front and take order and is usually in the back with music/videos playing loudly. One time an irate customer yelled back for some service after we both waited for 10 minutes. Homeless people locked in washroom for extended amounts of time so bathroom unavailable, and when it is, not very clean or well kept. Not great.
  • AC
    AA Cruz
    Oct 3, 2025
    5.0
    Good sandwich and freshly made! Love the staff and team, they always greet us.
  • MK
    Mykola Kotenko
    Mar 11, 2021
    5.0
    Очень приятные люди.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 6921 172nd St, Edmonton?

Subway is open Monday to Wednesday, Friday to Sunday from 9:00 AM to 11:00 PM, and on Thursday from 7:00 AM to 11:00 PM.

Does Subway in Callingwood Centre offer catering services?

Yes, Subway offers catering services to help with your event needs.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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