Subway

3.1
220 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 5049 Ellerslie Rd SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5049 Ellerslie Rd SW, Edmonton, AB
T6X 1X2, Canada

Hours

Reviews

3.1
220 reviews
5 stars
86
4 stars
28
3 stars
10
2 stars
12
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, leading to a negative dining experience.

Food Quality

Several reviews highlighted issues with portion sizes, freshness of ingredients, and food safety concerns.

Service Speed

While some customers praised quick service, others experienced long wait times and delays with online orders.

Cleanliness

There were complaints about unsanitary conditions and poor hygiene practices in food preparation.

Overall Experience

Mixed reviews with some customers expressing satisfaction with service and food, while others vowed never to return due to poor experiences.
  • JS
    Jay Soni
    Nov 15, 2025
    5.0
    Manvir made a really great sub & was very kind! Would definitely come again. Thank you!
  • MH
    Mohamed Haji
    Nov 15, 2025
    5.0
    Harjit sandh provided good service every time with a smile of heart felt.. thank you for been kind always. Love ordering from here because of the harjit services.
  • RS
    Ranjeet Singh
    Oct 27, 2025
    5.0
    I’ve been coming here for a while now, and Harjit has been amazing at what she does. I really appreciate how she remembers her customers, that kind of personal touch stands out to me, especially since I make it a point to remember all my clients at work too.
  • HS
    Harpreet Singh
    Oct 25, 2025
    1.0
    I just want to order from this store online and i want to make some customization in my sub but the employee take my call after 4 calls and just hang up by saying i can’t hear you she even wait for a second , she didn’t give me chance to speak this is very bad customer service I really don’t appreciate that , if you guys don’t want to serve people just sit at home .
  • NN
    noor
    Oct 15, 2025
    5.0
    just went to subway and honestly had such a good experience. the girl behind the counter was super sweet and made my sandwich really fast, exactly how i wanted it. she washed her hands before making it too which i really appreciated, especially when not everyone does that. the place was clean, she was friendly, i was in and out quick, definitely coming back!!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5049 Ellerslie Rd SW, Edmonton, AB, T6X 1X2, inside the Harvest Pointe Shopping Centre.

What are the operating hours of this Subway location?

This Subway location is open from 8:00 AM to 10:00 PM Sunday through Wednesday and Saturday, and stays open until 11:00 PM on Thursday and Friday.