Subway

3.7
275 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 12620D 132nd Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12620D 132nd Ave, Edmonton, AB
T5L 3P9, Canada

Hours

Reviews

3.7
275 reviews
5 stars
131
4 stars
55
3 stars
22
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rude and unhelpful behavior.

Food Quality

Many customers express dissatisfaction with the quality and quantity of food, particularly regarding skimpy toppings and poor sandwich preparation.

Cleanliness

There are mixed reviews about cleanliness, with some customers noting a well-kept environment while others report dirty bathrooms and unsanitary conditions.

Management Issues

Several reviews mention issues with management practices, including staff not receiving tips and poor handling of customer complaints.

Customer Experience

Overall customer experiences vary widely, with some feeling welcomed and satisfied, while others report feeling disrespected and undervalued.
  • CB
    Charlene Bleeker
    Nov 1, 2025
    1.0
    Management/owner takes the tips from the debit terminal and doesn’t give to the staff at all. Consistently crappy quality and beyond stingy with toppings - 3 Roma tomato slices on a foot long sandwich is absolutely pathetic. Dining room is always blocked off saying they’re cleaning it but that never happens.
  • SB
    Shannon Bull
    Oct 15, 2025
    5.0
    Subways is always the best. Friendly staff as well at this subway
  • RR
    RUIN
    Oct 5, 2025
    5.0
    Sandwich
  • JB
    Jordan Bonfield
    Sep 13, 2025
    1.0
    I have no issues with the staff or food. It's a subway, you know what you're in for same as every other fast food option. However, whether it's company policy or just this greedy owner, the debit tips do not go to the staff. If you are planning on tipping, do it in cash.
  • TD
    Tasha Dabbagh
    Aug 13, 2025
    5.0
    This is easily the best subway I go to. I get the best service ever, from all staff but especially Deepali. Always extremely friendly and very accommodating.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 12620D 132nd Ave, Kensington Shopping Centre, Edmonton, AB, T5L 3P9, Canada.

What are the operating hours of this Subway location?

This Subway location is open from 8:00 AM to 10:00 PM Monday to Wednesday and Sunday, and from 8:00 AM to 10:30 PM on Thursday and Friday. On Saturday, it is open from 8:00 AM to 10:00 PM.