Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Edmonton Subway® Restaurant at 12620D 132nd Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rude and unhelpful behavior.
Food Quality
Many customers express dissatisfaction with the quality and quantity of food, particularly regarding skimpy toppings and poor sandwich preparation.
Cleanliness
There are mixed reviews about cleanliness, with some customers noting a well-kept environment while others report dirty bathrooms and unsanitary conditions.
Management Issues
Several reviews mention issues with management practices, including staff not receiving tips and poor handling of customer complaints.
Customer Experience
Overall customer experiences vary widely, with some feeling welcomed and satisfied, while others report feeling disrespected and undervalued.
CB
Charlene Bleeker
Nov 1, 2025
1.0
Management/owner takes the tips from the debit terminal and doesn’t give to the staff at all. Consistently crappy quality and beyond stingy with toppings - 3 Roma tomato slices on a foot long sandwich is absolutely pathetic. Dining room is always blocked off saying they’re cleaning it but that never happens.
SB
Shannon Bull
Oct 15, 2025
5.0
Subways is always the best. Friendly staff as well at this subway
RR
RUIN
Oct 5, 2025
5.0
Sandwich
JB
Jordan Bonfield
Sep 13, 2025
1.0
I have no issues with the staff or food. It's a subway, you know what you're in for same as every other fast food option. However, whether it's company policy or just this greedy owner, the debit tips do not go to the staff. If you are planning on tipping, do it in cash.
TD
Tasha Dabbagh
Aug 13, 2025
5.0
This is easily the best subway I go to. I get the best service ever, from all staff but especially Deepali. Always extremely friendly and very accommodating.
The Subway restaurant is located at 12620D 132nd Ave, Kensington Shopping Centre, Edmonton, AB, T5L 3P9, Canada.
What are the operating hours of this Subway location?
This Subway location is open from 8:00 AM to 10:00 PM Monday to Wednesday and Sunday, and from 8:00 AM to 10:30 PM on Thursday and Friday. On Saturday, it is open from 8:00 AM to 10:00 PM.
Does this Subway offer pickup and delivery services?
Yes, this Subway offers in-store pickup and curbside pickup services.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner meals.
What payment options are accepted at this Subway?
This Subway accepts American Express, MasterCard, and Visa payment options.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
Can customers dine in at this Subway?
Yes, this Subway location offers dine-in service.
Are there other Subway locations near this Subway in Kensington Shopping Centre?
Yes, there are multiple other Subway restaurants nearby in the Kensington Shopping Centre area.
What nearby physical therapy clinics are close to this Subway?
Kensington Physical Therapy & Sports Injury Clinic and Active Physio Works are nearby physical therapy clinics close to this Subway location, which might be convenient if you have appointments and want to grab a meal afterward.
What dining options other than Subway are available nearby?
Nearby dining options include Istanbul Kebab and Donair and Safir Restaurant, which offer Turkish, Arabian, and Mediterranean cuisine, providing variety if you want to explore different flavors after visiting Subway.