Many customers found the prices to be significantly higher than competitors, leading to dissatisfaction.
Customer Service
Service quality varied widely; some customers reported friendly and helpful staff, while others experienced rudeness and unprofessional behavior.
Product Quality
Concerns were raised about the quality of perishable items, including expired or rotten products being sold.
Bakery Praise
The bakery department received positive feedback for its offerings, with many customers expressing satisfaction with the baked goods.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
SS
Suny
Nov 13, 2025
3.0
Service is good but prices are higher than other stores like Superstore or Walmart
CV
Cinto V
Oct 31, 2025
1.0
Do not shop there! Everything in that store can be bought for $40 to 60% less at other stores. Their prices are ridiculous. I priced out 20 items I normally on a regular basis. The same items at save onfoods would have cost me over $100 more and some of those were sale prices. Compare prices at other stores before you purchase anything there!
AA
anabearu
Oct 5, 2025
1.0
The Bakery Department at this location is awful. Not only did I get poor customer service and attitude, I got a really poor icing job for a cake. The photo attached is the second attempt at the icing job I wanted, with the first attempt being "HBD 66th ______." The worker insisted they could not accommodate any further than that. I left disappointed and upset.
GD
Grand Imperial Decor
Sep 8, 2025
1.0
Was trying to order a cake they were not very helpful and very short with answering my questions. I had to go in to order a cake which should have been a simple order over the phone.
JY
Jing Yang
Sep 1, 2025
2.0
This save on used to be an amazing place to do grocery shopping. But lately, the service quality is obviously going downwards. Especially at the self checkout section. When the machine clearly said need associate, the female employee who ignored the signal until I asked excuse me? The response I got was very stiff, not friendly at all. The service attitude was extremely rigid, as if she were the customer’s boss, just asking: ‘Did you scan this product?’ It showed on the screen, I pointed out yes it has been scanned, it’s the last product on the screen. She was like: that’s fine. Yikes! It was uncomfortable to hear her tone, and I really was disappointed with that kind of service attitude. I regretted to walk in this save on tonight. Windermere Walmart presents way better service at the self checkout section.
What are the regular operating hours of Save-On-Foods in Edmonton?
Save-On-Foods is open every day from 7:00 AM to 10:00 PM.
Are there special holiday hours for Save-On-Foods?
Yes, Save-On-Foods has adjusted holiday hours such as opening 7:00 AM to 6:00 PM on December 24, closed on December 25, and limited hours on other holidays.
Where is Save-On-Foods located in Edmonton?
You can find Save-On-Foods at 14161 23rd Avenue NW, Edmonton, AB, T6R0G4, Canada.
Does Save-On-Foods sell organic products?
Yes, Save-On-Foods offers organic products.
Can I pay with a debit card at Save-On-Foods?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods offer prepared food options?
Yes, Save-On-Foods sells prepared food.
What is the best way to contact Save-On-Foods customer service?
You can reach customer service by email at customer_service@saveonfoods.com or call +1 780-434-8526.
Are there pharmacies near Save-On-Foods for additional health needs?
Yes, nearby pharmacies include Beauty Boutique by Shoppers Drug Mart, Shoppers Drug Mart, and Pharmacy Care Clinic by Shoppers Drug Mart, which you can visit before or after shopping.
What dining options are close to Save-On-Foods?
Nearby restaurants such as Little Caesars Pizza, Famoso Italian Pizzeria - Magrath, Dairy Queen Grill and Chill, and Ricky’s Breakfast Cafe And Fatburger offer great meal options before or after your grocery shopping.
Are there wellness and medical services near Save-On-Foods in Edmonton?
Yes, the area includes services like River Stone Massage & Wellness Centre, Ravine Medical Clinic, and Magrath Dental for chiropractic, medical, and dental care nearby.