Mixed experiences with staff; some employees provided excellent service while others were reported as rude or unhelpful.
Cleanliness
The store is frequently noted for being clean and well-maintained.
Pricing Issues
Customers expressed dissatisfaction with high prices and perceived lack of value, leading some to consider shopping elsewhere.
Product Availability
Concerns about empty shelves and outdated or expired products were raised, impacting customer satisfaction.
Positive Staff Interactions
Several customers highlighted specific staff members who went above and beyond, contributing to a positive shopping experience.
NA
Nicole Akplu
Jan 4, 2026
5.0
Staff always friendly and helpful, clean and well stocked
YH
Yevhen Harhalyk
Dec 20, 2025
5.0
Good and safe
TC
Thary Chhin
Nov 30, 2025
5.0
Today November 30 2025,I shop in save on food Lewis estate. I asked for a bag for my flowers at Save on Foods and one of the workers offered me a grocery bag. It wasn’t what I was looking for, and this lady, Dawn, appeared out of nowhere knowing exactly what I needed and offered to wrap my flowers. She wrapped it with beautiful parchment paper and ribbons,as the flowers that I bought,i want to surprise my coworkers just come out from the hospital.That’s mean a lot to me when save on food hard worker employee Dawn step out wrapping it from her pure love and made that flower have priceless gift.I’m really impressed with Dawn.she is an amazing hard worker. 🌟🌟🌟🌟🌟
SR
sapna raturi
Nov 4, 2025
1.0
I am very disappointed with my recent experience at Save-On-Foods. The customer representative, Heather, was extremely rude and unprofessional. There were no signs or notices mentioning any purchase limits, yet after we had already paid, she informed us that there was a limit. When I pointed out that nothing was mentioned, she agreed but continued to speak in an unpleasant and disrespectful manner.
Additionally, when we requested a refund, she appeared unsure of the process and took nearly 30 minutes to complete it. This entire experience was frustrating and time-consuming. I hope the management takes this feedback seriously and provides better customer service training to ensure a more respectful and efficient experience for future customers.
TS
Talvinder Singh
Oct 23, 2025
1.0
If Save-On-Foods can’t adapt to today’s competitive market and continues to stick to outdated “flyer-only” price match policies, then good luck surviving in the long run. With so many strong competitors around, this stubborn approach is exactly why customers are walking away.
It’s really disappointing because many of us want to support Canadian companies. But when we see this kind of rigid, customer-unfriendly attitude, it leaves us with no choice but to shop elsewhere — often with non-Canadian companies. Such a shame.
You’ve lost a loyal customer today, and I’m sure more will follow soon. All the best… you’ll need it if you plan to keep your doors open much longer.
STAFF REFUSED TO PRICE MATCH ON BABY FORMULA
What are the regular opening hours for Save-On-Foods at 1264 Webber Greens Drive NW?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on holidays?
Save-On-Foods has special holiday hours; for example, it is closed on December 25th, open 7:00 AM to 6:00 PM on December 24th and 31st, and open 8:00 AM to 6:00 PM on December 26th and January 1st.
Where is Save-On-Foods located?
Save-On-Foods is located at 1264 Webber Greens Drive NW, Edmonton, AB, T5T7C5, Canada.
Does Save-On-Foods sell organic and prepared foods?
Yes, Save-On-Foods sells organic products and prepared foods.
What payment methods does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash-only transactions.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service by calling +1 780-489-3726 or emailing customer_service@saveonfoods.com.
What nearby coffee shops can I visit before or after shopping at Save-On-Foods?
There are two Starbucks locations close to Save-On-Foods, perfect for grabbing a coffee or smoothie.
Are there any nearby dining options near Save-On-Foods?
Yes, nearby dining options include Panago Pizza, Mary Brown's Chicken, Grain of Rice Chinese Restaurant, McDonald's Canada, and The Canadian Brewhouse sports bar.
Where can I find nearby automotive and repair services around Save-On-Foods?
Nearby automotive services include Lube City for oil changes and tire repair, as well as Jay Will Appliance for automotive services and repair.
What nearby health and beauty services are available near Save-On-Foods?
Nearby health and beauty options include Great Clips hair salon, So Posh Nails nail and beauty salon, Core Dental Secord, Secord Smiles Dental Group, and Massage Experts for massage therapy and skin care.