Business Details
About
Grocery StorePharmacies
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
688 reviews
5 stars
377
4 stars
192
3 stars
70
2 stars10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unhelpful.
Pricing Issues
Many customers feel that prices are too high compared to competitors, leading to dissatisfaction and loss of loyalty.
Store Cleanliness
The store is generally reported as clean and well-maintained, contributing positively to the shopping experience.
Product Availability
Customers have noted inconsistent product availability, with some reporting empty shelves and poor quality of fresh produce.
Staff Engagement
While some staff members are recognized for their excellent service, others are noted for a lack of engagement and attentiveness.
- SRsapna raturiNov 4, 20251.0I am very disappointed with my recent experience at Save-On-Foods. The customer representative, Heather, was extremely rude and unprofessional. There were no signs or notices mentioning any purchase limits, yet after we had already paid, she informed us that there was a limit. When I pointed out that nothing was mentioned, she agreed but continued to speak in an unpleasant and disrespectful manner. Additionally, when we requested a refund, she appeared unsure of the process and took nearly 30 minutes to complete it. This entire experience was frustrating and time-consuming. I hope the management takes this feedback seriously and provides better customer service training to ensure a more respectful and efficient experience for future customers.
- JDJohn DeigeOct 27, 20251.0All so called deals have to be redeemed with points. We ll who has that many points. Used to be many deals with card but not now. 12 pop cost me 12 bucks total rip off.
- TSTalvinder SinghOct 23, 20251.0If Save-On-Foods can’t adapt to today’s competitive market and continues to stick to outdated “flyer-only” price match policies, then good luck surviving in the long run. With so many strong competitors around, this stubborn approach is exactly why customers are walking away. It’s really disappointing because many of us want to support Canadian companies. But when we see this kind of rigid, customer-unfriendly attitude, it leaves us with no choice but to shop elsewhere — often with non-Canadian companies. Such a shame. You’ve lost a loyal customer today, and I’m sure more will follow soon. All the best… you’ll need it if you plan to keep your doors open much longer. STAFF REFUSED TO PRICE MATCH ON BABY FORMULA
- JRJoanne RobinsonOct 5, 20254.0Yrp, its a grocery store. Darrells deals are worth going for.
- RBRam BrionesSep 18, 20255.0I am so genuinely happy I got to meet a customer service specialist named Jenn. From the moment she greeted me and asked if I needed help, she was warm, attentive, and professional. I’ve been shopping here for a while since it’s close to my place, but this visit was special because Jenn went above and beyond. I told her I was looking for essentials for my sensitive skin and my derma appointment is due next month, so I needed to buy items for my skin. She nailed it with her recommendations for lotion, shampoo, bar soap, and even extra tips to make sure I got exactly what I needed. Thanks to her help, my grocery trip was faster, easier, and stress-free. She is adorable, pleasant, and truly embodies great customer service—the kind that extends genuine care beyond just the basics. Salute to you, Jenn! Thank you for helping customers like me and for keeping the store welcoming and organized. Save-On-Foods is lucky to have you on their team. 👏
Frequently Asked Questions About Save-On-Foods
What are the regular opening hours for Save-On-Foods at 1264 Webber Greens Drive NW?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on holidays?
Save-On-Foods has special holiday hours; for example, it is closed on December 25th, open 7:00 AM to 6:00 PM on December 24th and 31st, and open 8:00 AM to 6:00 PM on December 26th and January 1st.
Where is Save-On-Foods located?
Save-On-Foods is located at 1264 Webber Greens Drive NW, Edmonton, AB, T5T7C5, Canada.
Does Save-On-Foods sell organic and prepared foods?
Yes, Save-On-Foods sells organic products and prepared foods.
What payment methods does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash-only transactions.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service by calling +1 780-489-3726 or emailing customer_service@saveonfoods.com.
What nearby coffee shops can I visit before or after shopping at Save-On-Foods?
There are two Starbucks locations close to Save-On-Foods, perfect for grabbing a coffee or smoothie.
Are there any nearby dining options near Save-On-Foods?
Yes, nearby dining options include Panago Pizza, Mary Brown's Chicken, Grain of Rice Chinese Restaurant, McDonald's Canada, and The Canadian Brewhouse sports bar.
Where can I find nearby automotive and repair services around Save-On-Foods?
Nearby automotive services include Lube City for oil changes and tire repair, as well as Jay Will Appliance for automotive services and repair.
What nearby health and beauty services are available near Save-On-Foods?
Nearby health and beauty options include Great Clips hair salon, So Posh Nails nail and beauty salon, Core Dental Secord, Secord Smiles Dental Group, and Massage Experts for massage therapy and skin care.