While many customers praised the friendly and helpful staff, there were notable complaints about rude interactions and poor service, particularly in the bakery and at the self-checkout.
Cleanliness
The store is generally reported as clean and well-maintained, although there were serious concerns about hygiene in the bakery and meat sections.
Pricing
Customers frequently noted that prices are high compared to competitors, with some expressing frustration over the perceived lack of value for money.
Inventory Issues
Several reviews highlighted frequent stock shortages and issues with expired products, leading to dissatisfaction among shoppers.
Positive Experiences
Despite the criticisms, many customers shared positive experiences, particularly with specific staff members who provided exceptional service.
AF
Ashley Foy
2 days ago
5.0
Best selection for groceries
JP
Jason Peter
Dec 24, 2025
5.0
Love this store, always clean, staff is always friendly, thank you being open Christmas Eve
SC
Shelley Carens
Dec 21, 2025
5.0
The staff is phenomenal and the building is beautifully kept clean and sparkling. The food is delicious. They go over and beyond helping you amazing. 😊
TJ
Taylor Jones
Dec 16, 2025
5.0
From the Bakery Manager, to the men behind the meat counter, and the delightful man who is always dancing in the dairy aisle as he stocks it - the staff here are phenomenal. I never really thought it mattered till I found a store with staff who just brought a smile to my face. They are all so helpful, positive, and infectiously happy. The store is always well stocked, the bakery fresh, and the products selection is great. 10/10!
EM
Eric M
Nov 23, 2025
5.0
I wanted to take a moment to share my recent experiences at your grocery store. The entire team was incredibly friendly and helpful, making my visit genuinely enjoyable despite the usual chaos of grocery shopping.
I'd particularly like to recognize a few standout employees:
Fata in the Deli is always so friendly and a very hard worker. Her positive attitude really brightens the deli section. She’s great every time I shop here.
Adam in the Meat Department is fantastic. He helped me find items several times that were difficult to locate, including some in other departments. His willingness to go the extra mile was much appreciated.
Ariel, the Grocery Manager, is simply amazing. I found her handling a busy line at the service desk while the phone kept ringing, yet she still took a second to see I needed help and gave me the exact location of a product I was looking for. Later, she went above and beyond by actually finding me in the store to check if I had found everything okay and then helped me locate a few more items. I have no idea how she kept her patience and friendly smile up through all the chaos, but it truly made my day.
The level of customer service here is exceptional. Thank you to the whole team for their hard work and friendly approach! I will definitely be back.
What are the store hours for Save-On-Foods in Edmonton?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on public holidays?
On most holidays, Save-On-Foods follows special hours, typically opening from 7:00 AM to 6:00 PM or 8:00 AM to 6:00 PM, but it is closed on December 25th.
Where is Save-On-Foods located in Edmonton?
Save-On-Foods is located at 1120 91st Street SW, Edmonton, AB, T6X0P2, Canada.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Can I find organic products and prepared food at Save-On-Foods?
Yes, Save-On-Foods sells organic products as well as prepared food items.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by email at customer_service@saveonfoods.com or by phone at +1 780-462-6670.
Does Save-On-Foods have a social media presence?
Yes, Save-On-Foods has a Facebook page at https://www.facebook.com/SaveOnFoods under the handle SaveOnFoodsSummerside.
What nearby restaurants can I visit before or after shopping at Save-On-Foods?
You can visit nearby restaurants such as Teriyaki Corner Summerside, Himalayan Village, Kurry Kebab, Mini Mango, and Fresh Healthy Cafe for a variety of dining options.
Are there any nearby medical centers close to Save-On-Foods?
Yes, nearby medical facilities include Southwell Medical Centre and Summers Medical Clinic, convenient for any health-related needs when visiting Save-On-Foods.
What nearby services are available around Save-On-Foods in Edmonton?
Nearby services include mortgage brokers like Alejandra Diaz Flores - Legacy Mortgage Group and Ryan Mercado - My Mortgage Broker, home improvement store SV Design and Renovation, and pet supplies at Bone & Biscuit Market.