Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and poor service.
Pricing
Many customers find the prices to be high compared to competitors, leading to dissatisfaction and a reluctance to shop regularly.
Store Cleanliness
The store is generally reported as clean and well-maintained, with good produce quality.
Checkout Experience
Customers frequently mention long lines and a lack of open cash registers, which negatively impacts their shopping experience.
Product Availability
There are complaints about stock issues, particularly with sale items and specific products being unavailable.
S8
Shay 890
Jan 5, 2026
1.0
Not a fan of the wide array of religious/christian magazines at the check-out lines.
Believe what you will - really shouldn’t be mixing business and religion.
Will not be back until these magazines are removed.
BD
B D
Dec 30, 2025
5.0
Sue in the deli helped us so much with platters for our uncles funeral. She is so friendly, professional, and just plain fantastic!
FN
Fawn Nivalen
Dec 20, 2025
5.0
Saved $10 just by signing up for their free card :)
RR
Ray R
Dec 12, 2025
1.0
Horrible customer experience at Ellerslie Save Ons Foods this evening with Ethan. He was extremely rude, arrogant and not helpful. I simply wanted to price match the cheese I paid 14.99 for because it was only 5.97 at superstore. Save on Foods is grossly overpriced! I didnt even realize i paid that price and forgot to do a price match. Anyways he was so rude and condescending to tell me I cant do a retroactive price match. When I told him ill just return the cheese then he refused! Even though it was within 14 days and I had the receipt. He tried claiming a significant portion was eaten which is a lie! Less than 1/4 was. In today's tough economy I was just trying to save a few dollars and he tried to shame me for it. It was the worst customer service ive ever received at Save ons he even called his manager Brock to back him up.
Save on foods is a RIP OFF. So overpriced especially their steaks! Shop anywhere else! I will no longer shop there because they treat their customers crappy when we're the reason you have a job Ethan! He also told me he won't compromise his job for me ..
Like it was too much. I took my cheese my receipt, walked out and have told all my friends and family not to shop at save on foods anymore
AD
Alison Daly
Nov 8, 2025
3.0
Produce was great. Cashier, Jay, not so great. We were told if we didn't want the bags so heavy then we should buy smaller bags. Everything went into 1 bag pretty much ... produce, canned goods.
What are the regular operating hours of Save-On-Foods in Edmonton?
Save-On-Foods in Edmonton is open daily from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special holiday hours?
Yes, on holidays like December 24th, it closes early at 6:00 PM; it is closed on December 25th and has shortened hours on other holidays as well.
Where is Save-On-Foods located in Edmonton?
It is located at 11180 Ellerslie Road SW, Edmonton, AB, T6W1A2, Canada.
What payment methods are accepted at Save-On-Foods Ellerslie?
Save-On-Foods accepts debit card payments and does not require cash only transactions.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells organic products and prepared food items.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 780-435-2590.
What nearby restaurants can I visit before or after shopping at Save-On-Foods?
Nearby restaurants include Nomiya (Japanese/Asian cuisine), Dairy Queen (fast food and ice cream), Subway (sandwiches), Panago Pizza, and Chan Can Wok (Chinese cuisine).
Are there nearby healthcare facilities close to Save-On-Foods for convenient access?
Yes, nearby healthcare facilities include Ellerslie Dental Studio, Ellerslie Medical Centre, Rutherford Community Health Centre, and Ellerslie Road Denture Clinic Inc.
Where can customers find other retail or service shops near Save-On-Foods?
Customers can visit nearby places like Spiritleaf retail store, Ellerslie Tailors and Alterations, Diva Nails salon, Great Clips hair salon, Liquor Depot, and Greenland Landscaping supply store.
Can I find banking services near Save-On-Foods?
Yes, nearby banking services include Scotiabank, BMO Bank of Montreal, and mortgage specialists such as Rajesh Chandran Sethu and Rhonda Smith.