Many customers expressed concerns about high prices compared to competitors, with some stating they only shop here for special treats or due to convenience.
Customer Service
While some reviews praised friendly and helpful staff, others reported poor service experiences, including unhelpful cashiers and rude interactions.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Product Quality
Customers frequently mentioned the high quality of produce and meats, although there were complaints about expired items and inconsistent quality in prepared foods.
Accessibility Issues
Several reviews highlighted difficulties in reaching customer service via phone and the lack of self-checkout options, which frustrated some shoppers.
JM
Jo Mclean
Nov 12, 2025
5.0
Wonderful cashier Shalom! Really great customer service, thank you!
WT
Warren Tseu
Nov 7, 2025
1.0
I'm just shocked. I went to lane 5 to pay for a sandwich and a bottle of water. She slammed things down. Didn't even say hello or any words came out of her mouth. I said I was gonna pay with a gift card. She got mad at me and she said you didn't tell me and I said I am paying with a gift card. I was like are you having a bad day? Why are you grumpy? This was a girl with a glasses and long curly hair that was in lane 5 today at 2:08pm on Nov 7. After the transaction, she walked away and acted like nothing happened. Very unprofessional and super rude. She made it sounds like I was so inconvenient to her. If she that miserable then stay home then don't work and don't complain about not getting paid to do a customer service job.
This location is known for bad customer service. I had bad experience once before and she was a grumpy old lady and I don't think she works there anymore. I've been back and they were good. After today, I'll think I'll pay for my stuff at the pharmacy section cause they are nicer. The deli department are nice people. The cold cut section are nice people. The bakery section are nice people and yet they cash/customer service seems to be an issue.
TT
tami Tait
Nov 7, 2025
1.0
Their security guard is so awful as an indginous family who's been going here for 20yrs. Never given them a reason to accuse us of shoplifting and the employees that see us here 2 or 3 times a day to buy dinner or pick up our medication when needed at their pharmacy to no say anything for the guards behavior but if my kids father with us he stays away and says nothing to us . Its so embarrassing n so stressful as he yells at us as we walk.out the store you didn't pay for those meanwhile he just finished watching us pay at the till:( its so awful here now im moving pharmacies
CS
Chandrashekhar Singh
Nov 3, 2025
5.0
Clean store , great layout and selection.
LH
Larissa H
Oct 16, 2025
4.0
Save On has the best in house chicken pot pie and everything croissants! So good! Cindy and Dwane are the friendliest staff every time. The only reason for taking off a star is the prices are soo high now! And it has no self checkout.
What are the regular opening hours of Save-On-Foods in Edmonton?
Save-On-Foods in Edmonton is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on public holidays?
Save-On-Foods has specific holiday hours and is closed on December 25. For example, on December 24 and 31, it closes early at 6:00 PM.
What is the address of Save-On-Foods in Edmonton?
Save-On-Foods is located at 8124 112th Avenue, Edmonton, AB, T5B4W4, Canada.
Does Save-On-Foods in Edmonton accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods offer organic and prepared food products?
Yes, Save-On-Foods sells organic products as well as prepared food.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 780-471-6244.
Where can I find the Save-On-Foods website for more information or online shopping?
You can visit their official website at https://www.saveonfoods.com/ for more information and online services.
What nearby restaurants can I visit before or after shopping at Save-On-Foods?
Nearby restaurants include Subway, Panago Pizza, Chicken On The Way, Little Caesars Pizza, McDonald's, and Safron's Caribbean Delight, offering a variety of fast food and dining options.
Are there any nearby health and wellness services around Save-On-Foods?
Yes, nearby health and wellness services include Stadium Dental, Galaxy Medical Clinic, A Touch of Thai Massage Therapy Inc., Ric Bea Magdato RMT, and East Edmonton Health Centre.
What recreational or community places are close to Save-On-Foods in Edmonton?
Close to Save-On-Foods, you can visit Borden Park for outdoor activities, the Norwood Legion community services, and The YEG Diamond Room for pool and billiards.