Papa Johns Pizza

Reviews

• RD

  Rishi Dua

  Mar 3, 2026
  1.0
  Extremely disappointed with the management at this Papa John’s location. In the third week of January I spoke with the previous manager, Pinky, regarding an order where two medium pizzas were made incorrectly. She apologized and told me I could contact the store anytime to have the replacements made. Today when I called to finally redeem those replacements, I spoke with a new manager named Rishi. The experience was terrible. He immediately told me that the replacements would not be honored and was very dismissive about the situation. I explained that the previous manager had specifically told me I could call anytime, but he kept insisting there was nothing he could do. What made it worse was his attitude. He was extremely rude, unhelpful, and showed zero interest in resolving the issue. At one point he even said that Pinky doesn’t work there anymore and that I should have ordered the replacements when she was still there. How was I supposed to know when a manager was going to leave the company? I also explained that after my bad experience the night before, I didn’t feel comfortable placing another order immediately the next day just to redeem the replacement. Instead of understanding that, he doubled down and refused to help and kept insisting I should have ordered 2 replacement pizzas the next day. This is incredibly poor customer service and terrible management. When a previous manager promises to correct a mistake, the store should stand behind that commitment. Because of this interaction alone, I would not recommend this Papa John’s location. The new manager was rude, dismissive, and unwilling to resolve a simple issue that the store had already acknowledged. Very disappointing experience.
• NE

  Nidaa Elzein

  Mar 1, 2026
  1.0
  I pre-ordered my pizza for a specific time and it came much later than the requested time. Customer service didn't seem to care. Never ordering from them again
• JD

  Josh Davey

  Feb 27, 2026
  1.0
  Trying to order by phone is brutal they never pick up and had operators hang up. Website is clunky to order and struggles to find my address.
• CC

  Crystal Cameron

  Feb 3, 2026
  5.0
  Just ordered a beef mushroom onion large and it was very good , will be ordering from here from now on
• SC

  suk chun

  Jan 16, 2026
  1.0
  Too little cheese and sauce and too much savings

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