Papa Johns Pizza

Reviews

• DK

  Dayton Kootenay

  Mar 1, 2026
  1.0
  Have been ordering from this location the last since 2019 and I just picked up a pizza from this location for the first time in a year, there were two employees on a computer, one of which saw me and just looked back at the computer, waited for about 3 minutes even though my pizza was the only one there, the one lady in the back was finally free to help me, the pizza itself was not cut properly and over cooked as well as hard to the point where it scraped the ceiling of my mouth, crust was hard and overly chewy so i won't be going back to this location anymore which is sad after 7 years of perfect service and great pizza
• SM

  Sandeep Malhotra

  Feb 20, 2026
  1.0
  My employees phoned in an order and wanted to order cheese bread sticks & the clerk told my employees that they only have bread sticks & garlic bread sticks and I just saw on the website that they have cheese sticks. They also asked for chicken pizza and were told that they only have butter chicken pizza. I just checked On the website and they have buffalo chicken pizza and BBQ chicken pizza. My staff drove all the way from sherwood park, only to be served what we were not looking for. I wish the employees at this Papa John locations should be more educated on their product lines, but this is what you get when you hire at minimum wages. There are way better Papa John's location and I would highly recommend to try other locations over them.
• HH

  Hadrian Haslam

  Feb 16, 2026
  4.0
  Very good. An employee named Ashish was very kind and very professional- very efficient too might I add. The pizza was very delicious, I approve.
• MW

  mercedes warnke

  Feb 14, 2026
  1.0
  Didn’t cut the pizza and didn’t give me the garlic butter I asked for
• MH

  Mike H

  Feb 10, 2026
  1.0
  This location has gone downhill over the past several months. They clear orders from their screen before they are ready, in order to trick management into thinking they are edficient, which causes customers to show up thinking their order is ready and then have to wait up to 20 minutes in store for order to actually be ready. I order from here multiple times per week but more often than not, the order is wrong, missing items, wrong toppings, etc. From decades long, loyal customer to now seeking a better place to get pizza from.