Papa Johns Pizza

Reviews

• SD

  Stacey Durkin

  3 days ago
  1.0
  We have been ordering pizza from this location for years, nearly every Friday. This past Halloween, we had made the plan to order from here again, and have it delivered prior to our kids going out trick or treating. I pre-ordered the pizza at 1 p.m., choosing a 5:45 p.m. delivery time. By 6 p.m. that evening, the pizza still hadn’t been delivered. I called the location to find out where my order was, and I was told it would be delivered in approximately 15 minutes. Meanwhile, my kids left trick or treating with the plan to come back to the house in a little while for supper. At 6:30 p.m., our order still had not arrived. At 7p.m. I called to complain and ask them to forget the order and give me a refund, as this was unacceptable and we still had not received the pizza we ordered! I was told a manager would call to discuss this issue, but I never received a call. Instead, our order arrived around 8:30, almost three hours late. It must have been sitting around for a while too as it was cold. Both my husband and I have tried to call to speak to a manager since then to at least make a complaint, and we’ve been told we would receive a call back, but never did. We are so disappointed with the outcome of this situation, and we won’t be ordering our pizza night pizzas from this place again.
• MR

  manisha Rana

  3 days ago
  5.0
  I had a great experience at Papa John’s! The pizza was hot, fresh, and loaded with toppings. The crust had that perfect balance of soft and crispy, and the garlic sauce on the side is always a bonus. The staff was friendly and my order was ready right on time. Definitely one of the better pizza chain experiences. I’ll be ordering again!
• BS

  Bijal Suthar

  5 days ago
  5.0
  The employee of the store are nicest and the manager were also very co operative with the the my big order☺️☺️☺️
• IT

  Ian Thomas

  Nov 7, 2025
  1.0
  Why would a delivery driver leave food on a porch when it's freezing temps outside and not ring the bell? Our food is now cold.
• MD

  Matthew Draganiuk

  Oct 31, 2025
  1.0
  For a food chain that was once so good, 4.5hr wait for cold and nothing on 4 of our pizza's. Went somewhere else. Requested full refund waiting on payment. The owner of this franchise should be concerned for its future.! Horrible food Horrible service. PJP was my go to for 10+ years you have lost a customer! PS PJP replied and said whatvcan we do ... do better i will and my family will never order for this restaurant. I went in and the place is disgusting, dirty, gross and no hair nets on staff. This restaurant should be reported to Alberta food regulation for inspection. I am amazed you have not made someone deady ill. DO NOT EAT HERE!

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