Papa Johns Pizza

3.4
216 reviews
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Business Details

14818 Stony Plain Rd NW, Edmonton, AB
T5N3S5, Canada
(780) 488-7272
https://locations.papajohns.com/canada/ab/t5n3s5/edmonton/14818-stony-plain-rd-nw
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About

Pizza Restaurant
At Papa Johns Pizza in Edmonton, AB, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Edmonton pizza for any occasion. Call us for pizza delivery in Edmonton or stop by 14818 Stony Plain Rd NW for carryout to order the best pizza in Edmonton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
14818 Stony Plain Rd NW, Edmonton, AB
T5N3S5, Canada

Hours

Reviews

3.4
216 reviews
5 stars
103
4 stars
25
3 stars
17
2 stars
7
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly made pizzas with sparse toppings and inadequate cheese.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to customer dissatisfaction.

Customer Experience

Several customers experienced rude interactions with staff and poor communication regarding their orders.

Cleanliness Concerns

Some reviews mentioned concerns about hygiene practices, including staff not wearing hairnets.

Positive Experiences

A few customers praised the friendly staff and good service, noting positive experiences with specific orders.
  • BS
    Bikramjit Singh
    Nov 7, 2025
    1.0
    They said store is close but why have the door open then rediculous .
  • MJ
    matt johnston
    Nov 5, 2025
    1.0
    Ordered through Uber service was great, food absoltuley garbage and all be sticking with small mom and pop shops or donair shops. Pizza is undercooked , wings are undercooked, payed almost 10 more for toppings and there's almost nothing that I payed for. Absoltuley disgraceful considering papa John's used to be my number one and this helped me remember why I won't use them again. You want good pizza go to canadian choice
  • MA
    mo abdi
    Oct 31, 2025
    1.0
    Terrible experience at this Papa John’s on Stony Plain Road. One of the staff members literally came in from outside — still wearing his jacket — and started putting pizzas in boxes with his bare hands right after driving. No gloves, no handwashing, nothing. That’s a huge food safety concern. The store also didn’t look clean, and my order took over an hour to be ready. Very unprofessional and unsafe. This location really needs better hygiene, training, and management oversight.
  • EA
    Elinavi Abasi
    Oct 31, 2025
    1.0
    Customer service is low, rude employees. Food Name is Pizza but not Pizza it's just flat bread.
  • PW
    Pauliss Warawa
    Oct 11, 2025
    1.0
    I ordered from here a lot of times and it takes 8 minutes to my house and it took 1 hour and 10 minutes to get to my house and the pizza was ice cold. Really disappointed
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Edmonton?

Papa Johns Pizza delivers from 10:30 AM to 1:00 AM Monday to Thursday and Sunday, until 2:00 AM on Friday, and until 1:55 AM on Saturday.

What are the takeout hours at this Papa Johns location?

Takeout is available from 10:30 AM to 12:45 AM Monday to Thursday and Sunday, and until 1:45 AM on Friday and Saturday.