Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Edmonton, AB, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Edmonton pizza for any occasion. Call us for pizza delivery in Edmonton or stop by #6 Blackburn Drive West SW for carryout to order the best pizza in Edmonton, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.6
328 reviews
5 stars
150
4 stars
70
3 stars
21
2 stars
15
1 star
72
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with bland, undercooked, or poorly prepared pizzas, with some describing them as dry or lacking toppings.
Customer Service
Numerous reviews highlighted poor customer service experiences, including unhelpful staff, mistakes with orders, and difficulty in resolving issues.
Delivery Issues
Customers frequently mentioned long delivery times, incorrect orders, and missing items, leading to frustration and dissatisfaction.
Consistency
There were mixed reviews regarding the consistency of food quality and service, with some customers noting a decline in standards compared to previous experiences.
Positive Experiences
Despite the negative feedback, several customers praised the taste of the pizza and the friendliness of the staff, indicating that some had enjoyable experiences.
- SSShelNov 17, 20251.0Ordered delivery and when the pizza arrived which is basically a 12 minute drive the pizza was cold. It’s shouldn’t have taken that long for delivery. It wasn’t great tasting either. Would not recommend this location. The Papa John’s in Windermere is much better.
- MRMaya RivieraNov 7, 20251.0I ordered pizza today (Nov 7, 2025, around 5:30–6:30 PM) and made an honest mistake by adding an extra box. I called to cancel one of them, but the staff said it was “already done” and couldn’t be canceled. What doesn’t make sense is that we still waited over 30 minutes for the order to arrive — and we live just 5 minutes away from the store! I even called customer service to help, but the store insisted it was “on the way.” Clearly, if it took that long, there was still time to cancel. The staff I spoke with — France and the lady working with him — were both so inconsiderate and unhelpful. I understand there are store protocols, but a little understanding and flexibility would go a long way for honest mistakes like this. Very disappointing experience. 👎
- CMChipo MapfumoNov 1, 20251.0I ordered a BBQ chicken pizza here from Doordash with Bacon on ONLY half of the pizza . When the order arrived, we found that they put bacon on the whole thing even though the order specifically said only on half. I contacted Doordash and they gave a small 20% refund. I contacted the store directly and they did not acknowledge their mistake or offer any type of help or resolution. They just kept telling me to contact doordash, which I was clear in saying I already did. Very disappointed. I just wanted them to acknowledge that they made an error and try to be helpful but I guess not. I do not recommend at ALL.
- LLLolveeOct 13, 20251.01. Found a long hair embedded in the cheese. Really hope staff are wearing hair nets. 2. Pay extra for dipping sauce (specifically the icing) and get 1/3 of the cup full. Very disappointing. 3. Ordered on Uber Eats and got extra toppings but only on half a pizza but still pay full price as if you are putting the topping on the full pizza. How 5 pieces of banana peppers $2? Price needs to reflect half pizza toppings. $1 is way more appropriate. 5. Taste is pretty bland. 4. There was so much crust without topping.
- AEAmir eEshazlyOct 6, 20251.0Ordered a large pizza with beef topping. Beef was undercooked and chewey. I ended up throwing it away
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours of Papa Johns Pizza in Edmonton?
Papa Johns Pizza in Edmonton is open daily from 11:00 AM to 5:00 AM for delivery and takeout services.
Where is Papa Johns Pizza located in Edmonton?
Papa Johns Pizza is located at #6 Blackburn Drive West SW, Edmonton, AB, T6W 2K5, Canada.
What types of products can I order from Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at Papa Johns Pizza.
Does Papa Johns Pizza offer delivery and takeout options?
Yes, Papa Johns Pizza offers both delivery and takeout services with options to order ahead.
How can I place an order for Papa Johns Pizza online?
You can place an order online for delivery or carryout via their official site or app, accessible through links such as https://www.papajohns.com/order.
Are there any mobile apps available for ordering from Papa Johns Pizza?
Yes, Papa Johns has mobile apps available on both iOS and Android platforms for convenient ordering.
Which nearby places can I visit before or after dining at Papa Johns Pizza?
You can visit Companion Veterinary Clinic, M on Trend Hair Studio, or Lunant Craft Design Lab near Papa Johns Pizza for pet care, beauty services, or shopping for home goods and gifts.
Is there a pharmacy close to Papa Johns Pizza where I can pick up prescriptions or health products?
Yes, Shoppers Drug Mart and Save-On-Foods Pharmacy are nearby where you can get prescriptions and health-related products.
Are there other food or dining options near Papa Johns Pizza?
Nearby dining options include Chan Can Wok, Panago Pizza, Subway, Nomiya sushi restaurant, and Big G Foods barbecue restaurant.
What local recreational or sports facilities are close to Papa Johns Pizza?
Ellerslie Rugby Park and Edmonton Touch Football Association are nearby venues for sports and recreational activities that customers might visit before or after grabbing pizza.