Business Details
About
Restaurant
New York Fries is a premium fast food, food court restaurant specializing in French Fries, Gourmet Poutines and Premium Hot Dogs. Located in major malls across Canada, New York Fries has been Canadian's favourite french-fry restaurant since it opened in 1984. Today, New York Fries boasts locations across Canada and internationally. Offering a specialty menu based on fresh cut fries, the brand offers a variety of vegetarian and gluten free menu items. The classic fresh cut fry is suitable for a vegan diet. The brand is known for cutting Grade A Russet Burbank potatoes in store, leaving the skins on for texture and flavour, the potatoes are then cooked in non hydrogenated sunflower oil, and served hot and fresh to each customer. A variety of seasonings, dips and sauces are available to compliment the fries and condiments/toppings to add to premium hot dogs. Now available for delivery at most locations. Visit https://www.newyorkfries.com/locations-new to find the location nearest you...
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
New York Fries West Edmonton Mall Phase 1
8882 - 170th Street, Edmonton, AB
T5T 3J7, Canada
Hours
Reviews
4.2
334 reviews
5 stars
214
4 stars
45
3 stars
27
2 stars
10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly and efficient staff, while others reported rude behavior and poor service.
Food Quality
Food quality was inconsistent; some customers enjoyed the fries and poutine, while others complained about stale or poorly prepared items.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, including unsanitary food handling practices and unclean surfaces.
Speed of Service
Many customers appreciated the quick service, although some experienced long wait times during busy periods.
Customer Experience
Overall, customer experiences were mixed, with some expressing satisfaction and others feeling disappointed due to service or food quality issues.
- MBManalee BholeOct 25, 20251.0Such a disappointing experience!! There was a girl wearing glasses working on front on 24th oct around 5 pm. She was working on a big order so I assumed must be for customers before me so I waited patiently and she was working with a speed of tortoise while she had receipts piled up in front of her. Other lady was taking orders and trying to get small things done in between no complaints for her. But that girl with specs should be either told to prioritise and work fast or fired. That big order she was working on turned out to be delivery order. I was so pissed off because I waited for more than 15 mins just for 1 classic poutine and I was on my break which was ruined. I did not say anything to her as I didn’t want to waste my energy on her. But she needs to do better.
- LGLori GurnettOct 9, 20255.0I always look forward to NYF classic poutine! No matter what location I’ve gone to, everyone is friendly and the food tastes amazing! A large is perfect to share!
- KKKAug 20, 20251.0Chicken was stale and chewy in butter chicken poutine..
- AAAmayraAug 1, 20255.0I received the best customer service by Andrei M. He was so polite and sweet person! Food was amazing and yes hands down to the great service :)
- JBJulia BaniakJul 27, 20251.0Got a poutine to eat on the way home and found a piece of sharp plastic or glass broken off in the poutine while I was eating. I’m lucky I didn’t fully eat it or bit down hard. Just be aware while eating always.
Frequently Asked Questions About New York Fries West Edmonton Mall Phase 1
Where is New York Fries West Edmonton Mall Phase 1 located?
It is located at 8882 - 170th Street, West Edmonton Mall Phase 1, Edmonton, AB, T5T 3J7, Canada.
What are the operating hours for New York Fries at West Edmonton Mall?
The restaurant is open Monday to Thursday from 9:30 AM to 9:00 PM, Friday and Saturday from 9:30 AM to 9:30 PM, and Sunday from 10:00 AM to 7:00 PM.
What types of food does New York Fries offer at this location?
They specialize in fresh cut fries, gourmet poutines, and premium hot dogs, with several vegetarian and gluten-free options.
Does New York Fries West Edmonton Mall offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services at this location.
Is New York Fries suitable for customers with vegetarian or vegan diets?
Yes, the classic fresh cut fries are vegan, and there are various vegetarian and gluten-free menu items available.
Can families dine at New York Fries in West Edmonton Mall?
Yes, this location welcomes families and offers dine-in seating.
What nearby dining options can customers explore around New York Fries at West Edmonton Mall?
Nearby restaurants include Tony Roma's Ribs, Seafood & Steaks, Dookbaeki WEM (Korean cuisine), and Mai Vietnamese Fusion, offering American, Korean, and Vietnamese food.
Are there any entertainment venues close to New York Fries at West Edmonton Mall?
Yes, Rick Bronson's The Comic Strip, a comedy club and theatre, is nearby and makes for a fun visit before or after dining.
What shopping and gift options are near New York Fries in West Edmonton Mall?
Customers can visit R&C Jewellery and GemOro for jewelry and gift shopping, or check out Fossil and Spencer's for fashion and accessories.
How can visitors combine their visit to New York Fries with other activities in West Edmonton Mall?
Visitors can enjoy a meal at New York Fries and then explore nearby restaurants like Earls Restaurant & Bar or relax with a bubble tea from Dream Tea, or catch a show at Rick Bronson's The Comic Strip for entertainment.