Brand Certified
McDonald's
3.1(787 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9321 137 Ave NW, Edmonton, Edmonton, AB
T5E 6K9, Canada
Certified by McDonald's • Feb 22, 2026
(780) 377-0819
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
787 reviews
5 stars
261
4 stars
132
3 stars
89
2 stars
47
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant and washrooms were often described as dirty and unsanitary, with some customers expressing concerns about hygiene.
Food Quality
Many reviews mentioned issues with food quality, including cold meals, incorrect orders, and unsatisfactory new menu items.
Management Issues
Several customers criticized the management for being unhelpful, rude, and failing to address staff performance and customer complaints.
Positive Staff Experiences
Despite the negative feedback, some customers highlighted individual staff members who provided excellent service and were friendly.
- SYSerhat Yılmaz1 day ago1.0They sent it cold food. Food was stale. And we waited too much. I my order came up missing and i paid for it. I will never order again
- DHDani HFeb 13, 20261.0Literally more worried about their timer then actual service I had less then a foot to pull up behind a car and they harassed me to pull up and then when I said there’s someone in front of me they said pull up a bit so the timer goes off and then I wouldn’t so then they got the manager to try to say I can’t get my food if I don’t pull up when there wasn’t even enough room for me to pull up worst service and they took forever to give me my food even though they said they were just waiting on the fries last time I will ever come here again 🤢 manger was so rude and couldn’t even speak proper English to me
- ESEugene ShortFeb 7, 20262.0Can't get the order right after 10pm. Don't know what it is but pointless to go here for a late night snack cause when u gets home u realizes the order is wrong.
- VEVictor ElliottFeb 4, 20261.0I order delivery from DoorDash . It was packed with literally no attention.. the dipping sauces were missing , I ordered double patty and paid for it didn’t receive it. The fries had no salt on them .. and there were absolutely no condiments or napkins in there. It was a very poor experience for me ☹️
- RHRyan HannaJan 28, 20261.0The manager named Sherry who works in the evenings on weekends is backhanded and pretentious. She doesn't supervise her staff very well, and she accuses any guest who is constructively critical of being rude, even when their criticisms are delivered in a calm and polite tone. It's ironic when someone in a position of authority blames the customer for their employee's bad behavior, particularly when they refused to do any about it to begin with. In the end, I suppose it's all hypothetical to begin with...
Frequently Asked Questions About McDonald's
What are the restaurant's daily operating hours?
This McDonald's location is open 24 hours a day, seven days a week.
When can I use the drive-through service?
The drive-through is available 24/7, every day of the week.
What are the delivery service hours at this McDonald's?
Delivery service operates around the clock, 24 hours a day, 7 days a week.
Where is this McDonald's located?
It is located at 9321 137 Ave NW, Edmonton, AB, T5E 6K9, Canada.
How can I contact this McDonald's location?
You can reach them by phone at +1 780-377-0819.
What types of food can I expect at this McDonald's?
This McDonald's offers a variety of fast food including hamburgers, coffee, ice cream, salads, sandwiches, breakfast items, and American cuisine.
Is there a way to order or get deals via an app?
Yes, you can get the My McD’s App using the link: https://smart.link/5d8bb7e773ef0 for easy ordering and promotions.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit North Town Mall for shopping and Blenz Coffee for beverages and smoothies, perfect for a stop before or after your meal.
Are there other food options close to this McDonald's?
Yes, TacoTime and Mucho Burrito are nearby fast food restaurants offering Mexican cuisine, providing alternative dining choices in the area.
What services are available around McDonald's for shopping or personal care?
Nearby, you can find Iman Fashion Boutique for clothing, Walk 'n' Brow for beauty services, and Edmonton Shoe Repair for shoe care.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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