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McDonald's

2.7
(773 reviews)

Business Details

2804 James Mowatt Trail SW, EDMONTON, AB
T6W 3R3, Canada
(587) 469-1042
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
2804 James Mowatt Trail SW, EDMONTON, AB
T6W 3R3, Canada

Hours

Reviews

2.7
773 reviews
5 stars
245
4 stars
66
3 stars
43
2 stars
40
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complained about long wait times in both drive-thru and in-store, often exceeding 15 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.

Staff Attitude

While some staff were praised for their friendliness, numerous reviews mentioned rude or unhelpful behavior from employees.

Food Quality

Customers reported inconsistent food quality, with complaints about cold items and poorly assembled meals.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and unsanitary conditions.
  • SS
    Sharina
    3 days ago
    1.0
    I’ve been in this location almost EVERY Night or days. There times the coffees were good and not too fresh but tonight it was the worst. I ordered double double med coffee. When I taste it, it was so bitter and when I opened the cup it seems I ordered hot chocolate, that dark the coffee they sold me. I’m working night shift and I really needed a coffee. So I tried to put remedy on it, added 4 more creamers on it the moment I arrived at work but it was still bitter so it just went to the garbage. The employee as well didn’t even say thank you. There were time that they me a wrong change in the drive thru so I had to come in. The crew never apologize for their mistake or anything at all for taking my extra time for going inside. I’m not trying to be entitled but I think apologizing is the right thing to do.
  • CW
    C W
    Feb 18, 2026
    5.0
    I took my family here tonight after being persuaded by my son to check out the play place. I was honestly blown away by Chelsea. I had to get her name. She was going well above and beyond and seemed to be doing the job of 3-4 people, absolutely hustling, providing excellent service and care.
  • CV
    Cliff Vokey
    Feb 15, 2026
    1.0
    Ordered 2 hot apple pies through the curb side pickup. Service was quick but 5 minutes later when I pulled one out of the bag it was stone cold, not even room temperature. Very disappointed.
  • TA
    TJ524 Adam
    Feb 15, 2026
    1.0
    I am the driver of Uber Eat. On February 15th, I received an order at this Mcd. My service was very disappointing, very long and I waited 15 minutes with 2 times I asked my order and it happened that the Filipino male manager who served me had no respect at all. I was forced to cancel because I had 2 orders where other consumers with other restaurant orders had already complain because I finally canceled the order on mcd for a long time. Maybe for Mcd 8$ part is small money but for us uber eat drivers it is very valuable. Don't accept orders for this restaurant on mcd anymore!! I wasted your time!!!
  • LV
    LM Vanderhaak
    Feb 11, 2026
    1.0
    How in the hell do you manage to sell a dry stale burger at 11:10 am when everything should be fresh? Bun is dry and borderline hard like it’s weeks old and the burger is caked ketchup. You should be ashamed selling this garbage to your customers. BOYCOTT THIS PLACE ., unless you enjoy wasting your money. The reviews don’t lie .

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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