Service Speed
Customers frequently complained about long wait times in both drive-thru and in-store, often exceeding 15 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Staff Attitude
While some staff were praised for their friendliness, numerous reviews mentioned rude or unhelpful behavior from employees.
Food Quality
Customers reported inconsistent food quality, with complaints about cold items and poorly assembled meals.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and unsanitary conditions.