McDonald's

2.7
752 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
2804 James Mowatt Trail SW, EDMONTON, AB
T6W 3R3, Canada

Hours

Reviews

2.7
752 reviews
5 stars
239
4 stars
63
3 stars
40
2 stars
39
1 star
371

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food preparation.

Customer Service

Feedback highlighted a mix of experiences, with some staff being friendly and helpful, while others were described as rude and unprofessional.

Speed of Service

Many reviews mentioned long wait times in the drive-thru and for food orders, often exceeding reasonable expectations.

Food Quality

Customers frequently complained about cold food and poor preparation, with some items described as stale or poorly assembled.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
  • JH
    Jawshh hereygers
    2 days ago
    3.0
    Everyone at this location has always been friendly. I usually just get drinks and don't  have any problems but the food is very inconsistent. If I dare ask for extra onions for our burgers, getting almost no onions is opposite of what we wanted.
  • DE
    Damien B. Ecopest
    4 days ago
    1.0
    Here's the slowest drive through of Ab... even with only 2 cars in the driveway. I'm working and making a quick stop on the way. 15 minutes to get a coffee and I am asked to go park waiting for my burger... had to tell them to keep it then. Try to avoid, area has plenty of options.
  • SS
    Sam Simon
    Jan 1, 2026
    1.0
    They missed up our order and we called them they said next time when you come we will give you a free meal when next time we went in to get the meal this indian manager name Gobin was so rude he refused us he doesn’t have no customer service experience i don’t know how he is a manager in this place worst place i have ever seen.
  • JS
    Jeremy Sam
    Dec 31, 2025
    1.0
    They got my entire order wrong. The girl at the window didn't understand what a coupon was so I had to drive up to the window to order. I told her my order 4 separate times and they still managed to get everything wrong. I asked for no cheese due to a food allergy, had cheese on every single on of our sandwiches. Ordered an egg McMuffin and instead got all sausage McMuffin's. Just your average McDonalds experience these days, should have known better to check inside my bag to confirm everything was correct.
  • MA
    Mohammed Amine
    Dec 28, 2025
    1.0
    The Lady in the closing 27 dec shift with the blonde hair was very slow and she messed up all the delivery orders and she is so rude ! And asking me to cancel orders if there from this restaurant and dont come to this macdonalds location ... i will never come back again ( waited 45 min to receive my food ! Horrible

Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's have a drive-through, and if so, what are its hours?

Yes, the drive-through is open 24 hours a day, every day of the week.