Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted rude and unprofessional behavior from employees.
Food Quality
There were numerous complaints about cold food, poorly prepared items, and missing components in orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Management Issues
Reviews indicated a lack of effective management and training, contributing to the overall poor service experience.
KK
Kai-Kai
1 day ago
2.0
Ordered a McWrap meal with a Large Iced tea, got large water, went back in to exchange it, waited 15 MINUTES FOR A DRINK. Other than that it's usually OK.
AA
Alyssa
Nov 9, 2025
5.0
Really clean establishment, staff were super friendly, and food was prepared well. Couldn’t have asked for a better early morning McDonald’s experience before leaving for the next part of our road trip
TA
The Adventure
Nov 7, 2025
1.0
Location takes double the time for an order. Fries are never full. No refills on any drinks( ridiculous), no parking. Rude staff. I would avoid this location. McDonalds needs to review this new location. Worst location in edmonton and that's saying alot
DA
D. Alenazi
Nov 6, 2025
5.0
I had a problem with my order during night shift hours. But when I called at 7 am. Sadani answered my call. She listened to me gave me thr time to speak without interrupting me. Definitely one of the best manager I've ever met.
Thank you
SS
saleha saeed
Nov 4, 2025
5.0
I always go to this McDonald’s, and I have to say that Manpreet is absolutely amazing! She consistently goes above and beyond to make sure my food is hot, fresh, and exactly how I ordered it every single time. You can really tell she cares about customer satisfaction and takes pride in her work. Employees like her make such a big difference — she truly deserves recognition (and a raise!) for her hard work and great attitude. Thank you, Manpreet, for always providing excellent service!
What are the general operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's have a drive-through, and if so, what are its hours?
Yes, the drive-through is open 24 hours a day, every day of the week.
Where is this McDonald's located?
It is located at 2804 James Mowatt Trail SW, Edmonton, AB, T6W 3R3, Canada.
What kind of food does this McDonald's serve?
They serve a variety of fast food including Big Mac, Quarter Pounder, hamburgers, ice cream, coffee, salads, and breakfast items.
How can I contact this McDonald's for inquiries or orders?
You can call them at +1 587-469-1042.
Is there a mobile app available to order from this McDonald's?
Yes, you can get the My McD’s App to order efficiently. A link to download it is provided on their featured message.
What are some nearby fast food options near this McDonald's?
Nearby fast food restaurants include GoGrill, Popeyes Louisiana Kitchen, A&W Canada, KFC, and Subway, providing a range of options like chicken, burgers, and sandwiches.
Are there other types of restaurants near this McDonald's?
Yes, you can find pizza places like LOVEPIZZA and Domino's Pizza, Asian restaurants such as Wok Box and Pho Hoan Palace, and healthy options like The Chopped Leaf and freshii nearby.
What nearby services are available for customers looking for pharmacies or beauty salons?
Close to McDonald's, there are Shoppers Drug Mart, Beauty Boutique by Shoppers Drug Mart, Pharmacy Care Clinic by Shoppers Drug Mart, and Q-Nails beauty salon.
What nearby attractions or community services might customers visit before or after dining here?
Customers might visit the Edmonton Public Library - Heritage Valley for community services, or relax at Massage Experts after dining.