McDonald's

3.5
2956 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
10520 - 111 Avenue NW, EDMONTON, AB
T5G 0B6, Canada

Hours

Reviews

3.5
2,956 reviews
5 stars
994
4 stars
675
3 stars
537
2 stars
220
1 star
530

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and dismissive attitudes.

Food Quality

Food quality was inconsistent, with complaints about cold meals, incorrect orders, and poorly prepared items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Atmosphere

The presence of homeless individuals and a chaotic environment contributed to a negative dining atmosphere for some customers.

Service Speed

Customers experienced slow service, with long wait times reported for both drive-thru and in-store orders.
  • AW
    Alma Worden
    Nov 17, 2025
    3.0
    I tried the new bacon [chicken] ranch poutine (sans poulet). Honestly, the concept is awesome, I wish it would stay on the menu but I would like it better with a little less ranch (it was saturated) and if the cheese curds were a little more melted. The burger was great and the place was a little messy but the young man that took my order almost made up for the downfalls with his positive attitude and hard working efficiency (he did a fantastic job considering he was the only one working the till).
  • RP
    Ryan Penney
    Nov 15, 2025
    5.0
    Brooklyn is by far the best customer facing attendant that I have ever come across. She was bubbly, happy, articulate and upsold me $15 worth of food that I didn't come in for. she's got everything you need you better keep an eye on this one cuz if you don't I'm going to take her when I open my business in Alberta here. Im scouting properties from Ontario.
  • AY
    Asfand Yar
    Nov 15, 2025
    1.0
    I received hotcakes with a hair in the food, which is completely unacceptable. I also ordered medium fries, but the portion I received was barely the size of a small. On top of that, the employees were extremely rude and unprofessional. When I called the store to request a refund, the staff member I spoke to had a very bad attitude. This experience shows serious issues with food safety, customer service, and staff behavior.
  • MA
    mohammed akram
    Nov 10, 2025
    1.0
    I was here on Sunday 9th November 2025 to pickup my order and it was my worst day ever. Manager= s….. I don’t know who was the manager I didn’t remember her name but she is a big Lier. Guys I don’t recommend to eat at this location.
  • PL
    Pablo Lara
    Nov 1, 2025
    2.0
    I invited a friend to eat here. Homeless drugged people seated with an empty cup just to stay, a crazy woman screaming stuff to my friend. My plan was to eat inside but ended eating on my car. you feel unsafe with kids inside here.. Only for drive thru...

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 10520 - 111 Avenue NW, Edmonton?

McDonald's is open 24 hours every day from Monday to Sunday.

What hours is the drive-through service available at this McDonald's?

The drive-through at this McDonald's is open 24/7, every day of the week.