McDonald's

2.9
391 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1203 Parsons Road N.W., Edmonton, AB
T6N 0A9, Canada

Hours

Reviews

2.9
391 reviews
5 stars
109
4 stars
67
3 stars
50
2 stars
22
1 star
143

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and staff not following hygiene practices.

Customer Service

Numerous customers reported poor service, including rude staff, long wait times, and lack of acknowledgment.

Food Quality

Many customers experienced cold, stale, or improperly prepared food, leading to dissatisfaction with their meals.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of courtesy and dismissive attitudes.

Slow Service

A common complaint was the slow service, with many customers noting long wait times for their orders.
  • IS
    Iain Scott
    Nov 17, 2025
    1.0
    Very slow service. If you think you'll be coming here after a your shop for a quick bite, think again. Long wait for food and served cold.
  • JB
    Jon Baclig
    Oct 29, 2025
    1.0
    They touched their nose face and didnt wash they hand still making burger without gloves
  • MM
    Manpreet Mann
    Oct 16, 2025
    1.0
    I had one of the worst experiences at this McDonald’s recently. The front counter lady was extremely rude and unprofessional. She seemed completely uninterested in helping customers, didn’t greet anyone, and rolled her eyes when asked simple questions about the menu. When I pointed out a mistake in my order, she acted annoyed instead of fixing it politely. Her attitude made the entire experience unpleasant. If this is the kind of service McDonald’s is offering now, I’d rather take my business elsewhere. Staff need proper customer service training and a reminder that respect goes both ways.
  • YP
    Yinglan Pu
    Oct 13, 2025
    1.0
    The worst McDonald’s I’ve ever visited. The food was cold, and the fountain drinks tasted like they were 80% water. Completely disappointing—just as many other reviews have said.
  • DM
    Daniel Maier
    Oct 10, 2025
    1.0
    Food took a long time despite not very many people waiting. Everything came cold, old and stale tasting. Tables were all dirty and surroundings were very unclean. When I informed the staff of the very cold and stale food she just shrugged and walked away to do another task. I was not the only disappointed customer at this time and both were ignored. Not the first time I've had a terrible experience at this location. Just drive to the next McDonald's, this location is not worth the convenience.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1203 Parsons Road N.W. in Edmonton?

McDonald's is open every day from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service; it is closed for drive-through every day.