McDonald's

3.6
1965 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
17720 - 100th Ave. N.W., Edmonton, AB
T5S 1S9, Canada

Hours

Reviews

3.6
1,965 reviews
5 stars
697
4 stars
512
3 stars
339
2 stars
137
1 star
280

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant and bathrooms, with some describing overwhelming odors.

Service Speed

While some customers praised the quick service, many others experienced long wait times and poor service from staff.

Customer Experience

Several reviews mentioned unhelpful or rude staff, particularly in high-stress situations, impacting overall customer satisfaction.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others reported stale or poorly prepared items.
  • KW
    Keith Waldbillig
    2 days ago
    5.0
    Chicken McMuffin is my new go to.
  • RK
    Ron Kolos
    Dec 27, 2025
    5.0
    Big McDonalds and service is quick.
  • LG
    LeeAnne Grewal
    Dec 20, 2025
    1.0
    They sually mess up your order especially if you have a large order with multiple meals and you are going through the drive thru. Usually we will get home then find out half your meal is missing. In which you are supposed to call to get a free fry at that point it doesn't matter you are not going to drive back to get French fries. If spending 50 to 60 bucks it shouldn't be that complicated to complete the order and put what the person ordered into the bag.
  • DJ
    Dan Jesse
    Nov 17, 2025
    1.0
    The manager refused to sell me food because I didn’t have a car. It’s good to know that the privilege of low quality late night fast food is only for individuals that can afford a vehicle. The manager told me she would be fired for allowing me to buy burgers on foot because their dining room was closed but failed to explain a logical reason why. I ended up having to ask a different customer in a vehicle to buy me food. This is why McDonald’s has customers, not guests. Pathetic.
  • JL
    John Lango
    Nov 16, 2025
    1.0
    I normally don’t write reviews, but what I experienced today is beyond anything I’ve ever seen — and this message goes directly to McDonald’s leadership and to the store manager. I fully understand that Canada is currently facing serious challenges with homelessness. I get it. But today I came here with my children, and the entire restaurant smelled overwhelmingly like urine and feces. The odor was absolutely indescribable. The only reason I stayed is because my kids really wanted to eat here. You need to address this urgently. I don’t know if the staff are having trouble removing homeless individuals from the premises, or if there simply isn’t a proper cleaning system in place, but the situation is unacceptable. I usually come to this location through the drive-thru and have never had an issue. But stepping inside today was shocking. The facilities look nice visually, but the smell inside is unbearable. This requires immediate attention.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service and what are its hours?

Yes, the drive-through is open 24/7 every day.