McDonald's

3.6
1957 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
17720 - 100th Ave. N.W., Edmonton, AB
T5S 1S9, Canada

Hours

Reviews

3.6
1,957 reviews
5 stars
691
4 stars
511
3 stars
338
2 stars
137
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy, slow service, and rude staff, leading to a negative perception of overall service.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant and bathrooms, with many describing them as dirty and unsanitary.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, stale, or improperly prepared.

Friendly Staff

Despite service issues, several reviews noted that staff members were friendly and helpful, particularly in drive-thru interactions.

24-Hour Service

Customers expressed frustration over the inconsistency of the advertised 24-hour service, with reports of the location being closed during expected hours.
  • DS
    dhaval suthar
    1 day ago
    5.0
    They forgot to stir my hot chocolate, but it’s fine, and it’s taste like latte instead of hot chocolate,
  • DJ
    Dan Jesse
    Nov 17, 2025
    1.0
    The manager refused to sell me food because I didn’t have a car. It’s good to know that the privilege of low quality late night fast food is only for individuals that can afford a vehicle. The manager told me she would be fired for allowing me to buy burgers on foot because their dining room was closed but failed to explain a logical reason why. I ended up having to ask a different customer in a vehicle to buy me food. This is why McDonald’s has customers, not guests. Pathetic.
  • JL
    John Lango
    Nov 16, 2025
    1.0
    I normally don’t write reviews, but what I experienced today is beyond anything I’ve ever seen — and this message goes directly to McDonald’s leadership and to the store manager. I fully understand that Canada is currently facing serious challenges with homelessness. I get it. But today I came here with my children, and the entire restaurant smelled overwhelmingly like urine and feces. The odor was absolutely indescribable. The only reason I stayed is because my kids really wanted to eat here. You need to address this urgently. I don’t know if the staff are having trouble removing homeless individuals from the premises, or if there simply isn’t a proper cleaning system in place, but the situation is unacceptable. I usually come to this location through the drive-thru and have never had an issue. But stepping inside today was shocking. The facilities look nice visually, but the smell inside is unbearable. This requires immediate attention.
  • RL
    Ron Lacanlale
    Nov 13, 2025
    1.0
    What kind of service is this you buy food for this mc donalds and they ask you if you need a bag and charging 25 cents for a bag that you cant re-use..terrible idea..next thing you know they will charge if you want your burger on the wrap or fries on the box...🤣😆🤑
  • TG
    Tom Gaskell
    Nov 8, 2025
    3.0
    Nothing different from any other McDonald's experience... fried fast "food", kitchen Yelling with urgency, staff looking stressed and harassed... no smiles. One of the best play areas though

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service and what are its hours?

Yes, the drive-through is open 24/7 every day.