Customers frequently reported issues with order accuracy, slow service, and rude staff, leading to a negative perception of overall service.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant and bathrooms, with many describing them as dirty and unsanitary.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, stale, or improperly prepared.
Friendly Staff
Despite service issues, several reviews noted that staff members were friendly and helpful, particularly in drive-thru interactions.
24-Hour Service
Customers expressed frustration over the inconsistency of the advertised 24-hour service, with reports of the location being closed during expected hours.
DS
dhaval suthar
1 day ago
5.0
They forgot to stir my hot chocolate, but it’s fine, and it’s taste like latte instead of hot chocolate,
DJ
Dan Jesse
Nov 17, 2025
1.0
The manager refused to sell me food because I didn’t have a car. It’s good to know that the privilege of low quality late night fast food is only for individuals that can afford a vehicle. The manager told me she would be fired for allowing me to buy burgers on foot because their dining room was closed but failed to explain a logical reason why. I ended up having to ask a different customer in a vehicle to buy me food. This is why McDonald’s has customers, not guests. Pathetic.
JL
John Lango
Nov 16, 2025
1.0
I normally don’t write reviews, but what I experienced today is beyond anything I’ve ever seen — and this message goes directly to McDonald’s leadership and to the store manager.
I fully understand that Canada is currently facing serious challenges with homelessness. I get it. But today I came here with my children, and the entire restaurant smelled overwhelmingly like urine and feces. The odor was absolutely indescribable. The only reason I stayed is because my kids really wanted to eat here.
You need to address this urgently. I don’t know if the staff are having trouble removing homeless individuals from the premises, or if there simply isn’t a proper cleaning system in place, but the situation is unacceptable.
I usually come to this location through the drive-thru and have never had an issue. But stepping inside today was shocking. The facilities look nice visually, but the smell inside is unbearable.
This requires immediate attention.
RL
Ron Lacanlale
Nov 13, 2025
1.0
What kind of service is this you buy food for this mc donalds and they ask you if you need a bag and charging 25 cents for a bag that you cant re-use..terrible idea..next thing you know they will charge if you want your burger on the wrap or fries on the box...🤣😆🤑
TG
Tom Gaskell
Nov 8, 2025
3.0
Nothing different from any other McDonald's experience... fried fast "food", kitchen Yelling with urgency, staff looking stressed and harassed... no smiles. One of the best play areas though
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service and what are its hours?
Yes, the drive-through is open 24/7 every day.
Is delivery available from this McDonald's and during what hours?
Delivery service is available 24 hours a day, 7 days a week.
Can customers order in-store pickup at this location?
Yes, in-store pickup is available along with delivery services.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner at this location.
What payment options are accepted here?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the address of this McDonald's?
The address is 17720 - 100th Ave. N.W., Edmonton, AB, T5S 1S9, Canada.
Which nearby establishments can customers visit before or after dining here?
Nearby places include Pizza Hut for pizza lovers, Taste Of Persia Restaurant for Middle Eastern cuisine, and KFC for fast food chicken options.
Are there convenient services near this McDonald's such as hotels or gas stations?
Yes, nearby hotels include Executive Royal Hotel West Edmonton and Comfort Inn West. Gas stations like Esso Canada and 7-Eleven Canada are also close by.
Where can I get a coffee nearby this McDonald's?
Tim Hortons coffee shops are located nearby, ideal for coffee before or after your meal here.