Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant and bathrooms, with some describing overwhelming odors.
Service Speed
While some customers praised the quick service, many others experienced long wait times and poor service from staff.
Customer Experience
Several reviews mentioned unhelpful or rude staff, particularly in high-stress situations, impacting overall customer satisfaction.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others reported stale or poorly prepared items.
KW
Keith Waldbillig
2 days ago
5.0
Chicken McMuffin is my new go to.
RK
Ron Kolos
Dec 27, 2025
5.0
Big McDonalds and service is quick.
LG
LeeAnne Grewal
Dec 20, 2025
1.0
They sually mess up your order especially if you have a large order with multiple meals and you are going through the drive thru. Usually we will get home then find out half your meal is missing. In which you are supposed to call to get a free fry at that point it doesn't matter you are not going to drive back to get French fries. If spending 50 to 60 bucks it shouldn't be that complicated to complete the order and put what the person ordered into the bag.
DJ
Dan Jesse
Nov 17, 2025
1.0
The manager refused to sell me food because I didn’t have a car. It’s good to know that the privilege of low quality late night fast food is only for individuals that can afford a vehicle. The manager told me she would be fired for allowing me to buy burgers on foot because their dining room was closed but failed to explain a logical reason why. I ended up having to ask a different customer in a vehicle to buy me food. This is why McDonald’s has customers, not guests. Pathetic.
JL
John Lango
Nov 16, 2025
1.0
I normally don’t write reviews, but what I experienced today is beyond anything I’ve ever seen — and this message goes directly to McDonald’s leadership and to the store manager.
I fully understand that Canada is currently facing serious challenges with homelessness. I get it. But today I came here with my children, and the entire restaurant smelled overwhelmingly like urine and feces. The odor was absolutely indescribable. The only reason I stayed is because my kids really wanted to eat here.
You need to address this urgently. I don’t know if the staff are having trouble removing homeless individuals from the premises, or if there simply isn’t a proper cleaning system in place, but the situation is unacceptable.
I usually come to this location through the drive-thru and have never had an issue. But stepping inside today was shocking. The facilities look nice visually, but the smell inside is unbearable.
This requires immediate attention.
What are the regular operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service and what are its hours?
Yes, the drive-through is open 24/7 every day.
Is delivery available from this McDonald's and during what hours?
Delivery service is available 24 hours a day, 7 days a week.
Can customers order in-store pickup at this location?
Yes, in-store pickup is available along with delivery services.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner at this location.
What payment options are accepted here?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the address of this McDonald's?
The address is 17720 - 100th Ave. N.W., Edmonton, AB, T5S 1S9, Canada.
Which nearby establishments can customers visit before or after dining here?
Nearby places include Pizza Hut for pizza lovers, Taste Of Persia Restaurant for Middle Eastern cuisine, and KFC for fast food chicken options.
Are there convenient services near this McDonald's such as hotels or gas stations?
Yes, nearby hotels include Executive Royal Hotel West Edmonton and Comfort Inn West. Gas stations like Esso Canada and 7-Eleven Canada are also close by.
Where can I get a coffee nearby this McDonald's?
Tim Hortons coffee shops are located nearby, ideal for coffee before or after your meal here.