McDonald's

3.5
967 reviews
Dine-in Take-out

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Unit #D112, Phase I, 8882-170th Street, Edmonton, AB
T5T 4J7, Canada

Hours

Reviews

3.5
967 reviews
5 stars
353
4 stars
219
3 stars
142
2 stars
68
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting disorganization and poor customer service.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, stale, or poorly prepared items, leading to dissatisfaction.

Wait Times

Many customers experienced excessive wait times for their orders, often citing slow service even during less busy periods.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty storefronts and improper food handling practices.

Location Convenience

While the location is convenient within the mall, many customers expressed disappointment with the limited menu options and lack of certain advertised items.
  • SM
    Suhas Manoj
    Nov 4, 2025
    5.0
    On time food
  • MB
    Michael Boers
    Oct 27, 2025
    1.0
    Want a drink? Sure, but wanna refill of just water? Nope not a free refill they will charge you 11 cents just to refill your cup with water. Disgusting store front too. I was met with horrible attitude too. Just great 🙄
  • CW
    Careque Watson
    Oct 21, 2025
    1.0
    I ordered a McCrispy expecting, well… a McCrispy. What I got looked (and tasted) like it retired from active service days ago. Dry, hard, and flaky like someone tried to reheat last week’s batch and call it “juicy.” When I mentioned it, the staff told me it was juicy. I had to laugh to keep from choking. McDonald’s, please if this is your definition of juicy, we need to revisit the dictionary. I’ve had more moisture in a desert breeze. On a serious note, consistency matters. I don’t expect perfection, but I do expect something edible and at least close to your own marketing photos. The LAST photo was the FRESH & JUICY burger that was made😳
  • CS
    Cody Stannard
    Oct 17, 2025
    2.0
    Disappointed to find this location doesn’t carry the new Vegetarian Burger being advertised everywhere. I understand it’s a small location, but it’s the only one in the mall. A&W will continue to be my go-to with their multiple veggie burger options & multiple locations in the mall
  • YS
    Yelyzaveta Sviren
    Oct 15, 2025
    2.0
    We had a disappointing experience at McDonald’s today. We waited for our order for more than 15 minutes, and when we finally received it, we didn’t get any napkins, straws, or bags. The service was quite slow and disorganized. Hopefully, the staff can pay more attention to details next time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at West Edmon?

McDonald's at West Edmon is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 7:00 PM on Sundays.

Does this McDonald's location offer a drive-through service?

No, this McDonald's location does not offer drive-through service.