McDonald's

3.4
1094 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5205 Ellerslie Road S.W., EDMONTON, AB
T6X 1X2, Canada

Hours

Reviews

3.4
1,094 reviews
5 stars
448
4 stars
206
3 stars
98
2 stars
57
1 star
285

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and inattentiveness.

Food Quality

Several reviews mentioned cold or poorly prepared food, including soggy fries and incorrect items.

Cleanliness

The cleanliness of the location was inconsistent, with some customers noting dirty tables and unsanitary conditions.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, often requiring them to wait or park for their orders.
  • JW
    Jason Waddell
    4 days ago
    1.0
    All I ordered is 1 coffee and they couldn't even get that right. I said I want an xl triple triple, even repeated my order at the drive thru window while paying, and they read it back to me after. I get my coffee and drive to the jobsite. Go to take a sip of my coffee and it's an XL black coffee. Well, there goes my morning.
  • AP
    Anuska Pokharel
    Nov 16, 2025
    1.0
    I ordered a vanilla cone at 6:03. They told me it was on the way as I waited 5 minutes. it's now 6:25 and I still haven't gotten my vanilla cone. Absolute scam!!
  • CW
    Covell Woolery
    Nov 15, 2025
    1.0
    Rude employees and take awhile to respond at the drive through and are very impatient
  • GL
    Gilles Lapierre
    Nov 6, 2025
    1.0
    Apparently delivery drivers need to ring a bell before entering the building for pickup now, if you do not you are sent away to try again, yea right.....later.
  • JC
    Jeremy Collin
    Nov 2, 2025
    1.0
    This location is constantly a let down, food is rarely hot or fresh, the sandwiches are usually sloppily made and are incorrect. Example, my double cheeseburger came with no onions or mustard, it also only had one pickle. The burgers also seem to come squished or pressed. I would recommend going to any other McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5205 Ellerslie Road S.W.?

McDonald's is open 24 hours a day, 7 days a week, including Mondays through Sundays with continuous service from 00:00 to 23:59.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery services available 24/7 every day of the week.