Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and inattentiveness.
Food Quality
Several reviews mentioned cold or poorly prepared food, including soggy fries and incorrect items.
Cleanliness
The cleanliness of the location was inconsistent, with some customers noting dirty tables and unsanitary conditions.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, often requiring them to wait or park for their orders.
JW
Jason Waddell
4 days ago
1.0
All I ordered is 1 coffee and they couldn't even get that right. I said I want an xl triple triple, even repeated my order at the drive thru window while paying, and they read it back to me after. I get my coffee and drive to the jobsite. Go to take a sip of my coffee and it's an XL black coffee. Well, there goes my morning.
AP
Anuska Pokharel
Nov 16, 2025
1.0
I ordered a vanilla cone at 6:03. They told me it was on the way as I waited 5 minutes. it's now 6:25 and I still haven't gotten my vanilla cone. Absolute scam!!
CW
Covell Woolery
Nov 15, 2025
1.0
Rude employees and take awhile to respond at the drive through and are very impatient
GL
Gilles Lapierre
Nov 6, 2025
1.0
Apparently delivery drivers need to ring a bell before entering the building for pickup now, if you do not you are sent away to try again, yea right.....later.
JC
Jeremy Collin
Nov 2, 2025
1.0
This location is constantly a let down, food is rarely hot or fresh, the sandwiches are usually sloppily made and are incorrect. Example, my double cheeseburger came with no onions or mustard, it also only had one pickle. The burgers also seem to come squished or pressed. I would recommend going to any other McDonald's.
What are the operating hours of McDonald's at 5205 Ellerslie Road S.W.?
McDonald's is open 24 hours a day, 7 days a week, including Mondays through Sundays with continuous service from 00:00 to 23:59.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services available 24/7 every day of the week.
Is there a drive-through service available at this McDonald's location?
Yes, the McDonald's at 5205 Ellerslie Road S.W. has a drive-through service open 24 hours daily.
What types of meals does McDonald's serve at this location?
McDonald's serves breakfast, lunch, and dinner at this location.
What payment options are accepted at this McDonald's?
This McDonald's location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does McDonald's welcome families and have a children's menu?
Yes, McDonald's welcomes families and has a children's menu available.
Can I order McDonald's through their mobile app?
Yes, you can order via the My McD’s App, available for download on Android and iOS devices.
What nearby coffee shops can I visit before or after my meal at McDonald's?
Starbucks Canada and Tim Hortons are nearby coffee shops you can visit before or after dining at McDonald's.
Are there other fast food restaurants near McDonald's at Harvest Pointe?
Yes, nearby fast food options include Macdonalds Harvest Pointe, A&W Canada, Popeyes Louisiana Kitchen, and Tiffin Fresh Kitchen.
What nearby services are convenient for customers visiting McDonald's?
Nearby services include Harvest Pointe Animal Hospital for pet care, Servus Credit Union - Harvest Pointe for banking, and Petro-Canada for fuel and convenience.