Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and inattentiveness.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, with many customers having to wait longer than expected.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and issues with freshness.
Cleanliness
While some reviews mentioned cleanliness, others reported dirty tables and unsanitary conditions.
RR
Robbie Robberson
Dec 31, 2025
1.0
The food was pretty good. My wife went to get a refill and she was rudely told that they don’t do refills at this location. It’s literally almost 2026, I think this is the most ridiculous thing I have ever heard. Not normally one to leave a review, I don’t think that is appropriate when you spend $50 bucks at a restaurant and don’t get a refill!
EN
E2 NODE
Dec 30, 2025
1.0
Razel you are amazing thankyou very much for being kind.
AM
Arlene Maningas
Dec 25, 2025
1.0
12/25/25 : Ordered through mcdonalds app and they missed the fries. No option to refund online, only to come to their store which doesn't make sense because I ordered on the app. The lady staff that I talked to on the phone was rude and just hung up the phone when I was asking her name.
TT
tracar1
Dec 24, 2025
1.0
Not a good spot overall. Sorry, not sorry. Dont recommend. Too greasy food, staff was ok, but not the best.
EL
Eva Lemmon
Dec 21, 2025
4.0
Love the service everyone was so kind and helpful, personally I dont eat McDonald's but my kids love it. And I love going here because of how friendly the staff are.
What are the operating hours of McDonald's at 5205 Ellerslie Road S.W.?
McDonald's is open 24 hours a day, 7 days a week, including Mondays through Sundays with continuous service from 00:00 to 23:59.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services available 24/7 every day of the week.
Is there a drive-through service available at this McDonald's location?
Yes, the McDonald's at 5205 Ellerslie Road S.W. has a drive-through service open 24 hours daily.
What types of meals does McDonald's serve at this location?
McDonald's serves breakfast, lunch, and dinner at this location.
What payment options are accepted at this McDonald's?
This McDonald's location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does McDonald's welcome families and have a children's menu?
Yes, McDonald's welcomes families and has a children's menu available.
Can I order McDonald's through their mobile app?
Yes, you can order via the My McD’s App, available for download on Android and iOS devices.
What nearby coffee shops can I visit before or after my meal at McDonald's?
Starbucks Canada and Tim Hortons are nearby coffee shops you can visit before or after dining at McDonald's.
Are there other fast food restaurants near McDonald's at Harvest Pointe?
Yes, nearby fast food options include Macdonalds Harvest Pointe, A&W Canada, Popeyes Louisiana Kitchen, and Tiffin Fresh Kitchen.
What nearby services are convenient for customers visiting McDonald's?
Nearby services include Harvest Pointe Animal Hospital for pet care, Servus Credit Union - Harvest Pointe for banking, and Petro-Canada for fuel and convenience.