McDonald's

3.5
1953 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3404-99th Street, Edmonton, AB
T6E 5X5, Canada

Hours

Reviews

3.5
1,953 reviews
5 stars
669
4 stars
474
3 stars
320
2 stars
148
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during busy hours, with long wait times at both the drive-thru and inside the restaurant.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms, which negatively impacted the dining experience.

Staff Friendliness

Despite some negative experiences, many customers praised the staff for their friendliness and helpfulness, particularly mentioning specific employees who provided excellent service.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others reported receiving incorrect or poorly prepared orders.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about understaffing, poor customer service, and unresolved hygiene concerns.
  • SS
    Sukhman Sidhu
    5 days ago
    5.0
    Whenever I visit the store virginia always say hi and she is very kind hearted, the store is super clean and the sub is delicious as always. Thank you so much Virginia for delicious food .
  • GS
    Gurpreet singh
    Nov 15, 2025
    1.0
    Order Egg Muffin The muffin was burnt black and unacceptable quality.
  • GG
    Gregory Gosling
    Oct 27, 2025
    2.0
    Everytime you go drive through here they make you wait in their parking stalls to give you your food, The tiniest cramped parking lot and they make you wait constantly. Even when its not busy. Theres a massive pickup truck blocking half the space but they still ask you to wait. No other mcdonalds does this at the rate this one does. Hire some more staff if you need to jeez. I never come to this particular mcdonalds anymore because it happens everytime
  • MS
    Mark Stodulkiewicz
    Oct 18, 2025
    2.0
    Late night it's a big hit and miss.. They keep their fries too long and you end up with stale gross tasting cold cardboard fries. Takes way too long to get your food too.. upwards of 10 mins.
  • RR
    Ruslan
    Oct 15, 2025
    5.0
    I chose to dine in on the weekday’s evening. It was slight dirty as usual for McD. But service was excellent. So quick, positive and I even got complimentary sauces. Love that it was not too busy nor too dirty at this location.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's at 3404-99th Street, Edmonton is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 for this location.