Customers frequently reported slow service, particularly during busy hours, with long wait times at both the drive-thru and inside the restaurant.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms, which negatively impacted the dining experience.
Staff Friendliness
Despite some negative experiences, many customers praised the staff for their friendliness and helpfulness, particularly mentioning specific employees who provided excellent service.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others reported receiving incorrect or poorly prepared orders.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about understaffing, poor customer service, and unresolved hygiene concerns.
SS
Sukhman Sidhu
5 days ago
5.0
Whenever I visit the store virginia always say hi and she is very kind hearted, the store is super clean and the sub is delicious as always. Thank you so much Virginia for delicious food .
GS
Gurpreet singh
Nov 15, 2025
1.0
Order Egg Muffin The muffin was burnt black and unacceptable quality.
GG
Gregory Gosling
Oct 27, 2025
2.0
Everytime you go drive through here they make you wait in their parking stalls to give you your food,
The tiniest cramped parking lot and they make you wait constantly. Even when its not busy. Theres a massive pickup truck blocking half the space but they still ask you to wait.
No other mcdonalds does this at the rate this one does. Hire some more staff if you need to jeez.
I never come to this particular mcdonalds anymore because it happens everytime
MS
Mark Stodulkiewicz
Oct 18, 2025
2.0
Late night it's a big hit and miss.. They keep their fries too long and you end up with stale gross tasting cold cardboard fries. Takes way too long to get your food too.. upwards of 10 mins.
RR
Ruslan
Oct 15, 2025
5.0
I chose to dine in on the weekday’s evening. It was slight dirty as usual for McD. But service was excellent. So quick, positive and I even got complimentary sauces. Love that it was not too busy nor too dirty at this location.
What are the regular business hours for this McDonald's location?
This McDonald's at 3404-99th Street, Edmonton is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 for this location.
Can I use the drive-through service at any time?
Yes, the drive-through is open 24 hours every day.
What meal options are served at this McDonald's?
They serve breakfast, lunch, and dinner including items like the Big Mac and Quarter Pounder.
What payment methods are accepted at this McDonald’s?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order through the My McD’s App available on both Android and iOS.
What is the dress code for visitors at this McDonald's?
The attire at this McDonald's is casual.
Are families and children welcome at this location?
Yes, this McDonald’s welcomes families and offers a children’s menu.
Is there a nearby coffee shop where I can relax before or after my visit?
Starbucks is nearby, offering a great spot to enjoy specialty coffee before or after your meal here.
What other dining options are close to this McDonald's?
Nearby options include Amean pizza donair and sub, Noodle Feast (Chinese and smoothie bar), Ipho Vietnamese Restaurant, and Forno Flatbread Co., an Italian halal restaurant.
Is there convenient parking or transit options near this McDonald’s in Millwoods?
While specific transit stations are not listed, several nearby places such as The UPS Store #367 and Midas suggest a well-serviced commercial area convenient for customers arriving by car or public transit.