Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food preparation, such as burnt items, missing ingredients, and overall dissatisfaction with the meals.
Cleanliness
Several customers noted that the restaurant, including bathrooms and dining areas, was not well-maintained or clean.
Management Issues
Feedback indicated a lack of effective management, with reports of staff being overwhelmed and not adhering to customer service standards.
Mixed Experiences
While some customers had positive experiences with friendly service and good food, these were overshadowed by numerous complaints about consistency and quality.
DH
Dinko Halbauer
2 days ago
1.0
Every time we go there we wait at least 20min for our order to be done, which is ridiculous long.
JI
James Iles
5 days ago
2.0
Gave me crispy chicken when I asked for grilled, and didn't give me a bag when I paid for one.
MJ
MWaris Jutt
Nov 14, 2025
5.0
Very good service
MP
Mark Patron
Nov 11, 2025
2.0
I ordered a decaf coffee, the cashier ask me to move in the other window and I waited for my coffee for 5 mins just to serve me a cold one. I don't understand the reason for the long wait just to give me a cold coffee.
RV
Re Viewmonton
Nov 4, 2025
1.0
I don't have very high expectations, but wow. This place is a dumpster fire. It takes a staggering amount of neglect and incompetence to mess up as many simple orders as they do. Missing items. Burnt food. A chicken burger they forgot to put chicken in... Do yourself a favour and go to literally any other McDonald's location. Terrible.
What are the operating hours for in-store visits at McDonald's Albany?
McDonald's Albany is open 24 hours a day, seven days a week for in-store visits.
Does McDonald's Albany offer delivery service?
Yes, McDonald's Albany offers delivery service 24/7 every day of the week.
Can I order food through a drive-through at this location?
Yes, the drive-through at McDonald's Albany is open 24 hours daily to accommodate your orders.
What meals are served at McDonald's Albany?
McDonald's Albany serves breakfast, lunch, and dinner to accommodate all your meal needs.
What types of payment are accepted at McDonald's Albany?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at McDonald's Albany.
Is there a children's menu available at McDonald's Albany?
Yes, McDonald's Albany offers a children's menu to welcome families and kids.
How can I get to McDonald's Albany using nearby transit or landmarks?
McDonald's Albany is close to Browns Socialhouse Albany and CIBC bank, making it easy to find and access in the Albany area.
What nearby dining options can I visit before or after my meal at McDonald's Albany?
Nearby dining options include Subway for sandwiches, Boston Pizza Albany Market Square for pizza and chicken, and Paramount Fine Foods for Middle Eastern cuisine.
Are there other fast food restaurants near McDonald's Albany?
Yes, nearby fast food places include KFC, TacoTime, Domino's Pizza, and PrimeTime Donair & Poutine for a variety of quick meal choices.
Does McDonald's Albany provide mobile app options for ordering?
Yes, you can order through the My McD’s App available on both Android and iOS platforms.