McDonald's

3.3
1300 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
12810-167 Avenue, Edmonton, AB
T6V 1J6, Canada

Hours

Reviews

3.3
1,300 reviews
5 stars
424
4 stars
275
3 stars
204
2 stars
84
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food preparation, such as burnt items, missing ingredients, and overall dissatisfaction with the meals.

Cleanliness

Several customers noted that the restaurant, including bathrooms and dining areas, was not well-maintained or clean.

Management Issues

Feedback indicated a lack of effective management, with reports of staff being overwhelmed and not adhering to customer service standards.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by numerous complaints about consistency and quality.
  • DH
    Dinko Halbauer
    2 days ago
    1.0
    Every time we go there we wait at least 20min for our order to be done, which is ridiculous long.
  • JI
    James Iles
    5 days ago
    2.0
    Gave me crispy chicken when I asked for grilled, and didn't give me a bag when I paid for one.
  • MJ
    MWaris Jutt
    Nov 14, 2025
    5.0
    Very good service
  • MP
    Mark Patron
    Nov 11, 2025
    2.0
    I ordered a decaf coffee, the cashier ask me to move in the other window and I waited for my coffee for 5 mins just to serve me a cold one. I don't understand the reason for the long wait just to give me a cold coffee.
  • RV
    Re Viewmonton
    Nov 4, 2025
    1.0
    I don't have very high expectations, but wow. This place is a dumpster fire. It takes a staggering amount of neglect and incompetence to mess up as many simple orders as they do. Missing items. Burnt food. A chicken burger they forgot to put chicken in... Do yourself a favour and go to literally any other McDonald's location. Terrible.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store visits at McDonald's Albany?

McDonald's Albany is open 24 hours a day, seven days a week for in-store visits.

Does McDonald's Albany offer delivery service?

Yes, McDonald's Albany offers delivery service 24/7 every day of the week.