Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,315 reviews
5 stars
429
4 stars
276
3 stars
204
2 stars
85
1 star
321
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently reported issues with food temperature, incorrect items, and overall dissatisfaction with meal preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and noted positive experiences during their visits.
- AAa2 days ago1.0Service was so incredibly slow waited 10mins at the front counter for some service! I showed them my McDonald’s discount and she immediately questioned me and as I explained that I work at a different McDonald’s store she began to talk about me right in front of my face to her co-worker saying how people lie about “working at McDonald’s” to get 50% off. I can’t believe what I just experienced. Definitely did to me retrained.
- ATAnne TucciaroneJan 1, 20261.0I would select zero stars if that was an option. Three cars went by without them even taking my order through the double line, then they couldn't get the order right. The girl couldn't reach out far enough to grab my cash. Customer service at the drive-thru is horrible, I drove right around and left. Tim Hortons it is. Education is key on how to do proper customer service. Hello, can I help you? Thank you. You're welcome!
- SSSercan SunneliDec 31, 20252.0Burgers (patties) and fries were cold, ingredients were in the burgers required a magnifier to see them.. I go to McDonald's every once in a blue moon by thinking of maybe they improve themselves but... Disappointment again.
- AMAudrey MckenzieDec 19, 20255.0Drive through staff always cheerful and they make our day when we pick up our coffee Love the ☕️
- MBMichel BoulayDec 17, 20254.0Service seemed xtra slow but was a snowstorm could be some staff never made it in
Frequently Asked Questions About McDonald's
What are the operating hours for in-store visits at McDonald's Albany?
McDonald's Albany is open 24 hours a day, seven days a week for in-store visits.
Does McDonald's Albany offer delivery service?
Yes, McDonald's Albany offers delivery service 24/7 every day of the week.
Can I order food through a drive-through at this location?
Yes, the drive-through at McDonald's Albany is open 24 hours daily to accommodate your orders.
What meals are served at McDonald's Albany?
McDonald's Albany serves breakfast, lunch, and dinner to accommodate all your meal needs.
What types of payment are accepted at McDonald's Albany?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at McDonald's Albany.
Is there a children's menu available at McDonald's Albany?
Yes, McDonald's Albany offers a children's menu to welcome families and kids.
How can I get to McDonald's Albany using nearby transit or landmarks?
McDonald's Albany is close to Browns Socialhouse Albany and CIBC bank, making it easy to find and access in the Albany area.
What nearby dining options can I visit before or after my meal at McDonald's Albany?
Nearby dining options include Subway for sandwiches, Boston Pizza Albany Market Square for pizza and chicken, and Paramount Fine Foods for Middle Eastern cuisine.
Are there other fast food restaurants near McDonald's Albany?
Yes, nearby fast food places include KFC, TacoTime, Domino's Pizza, and PrimeTime Donair & Poutine for a variety of quick meal choices.
Does McDonald's Albany provide mobile app options for ordering?
Yes, you can order through the My McD’s App available on both Android and iOS platforms.