Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
While some staff were noted as friendly, there were numerous complaints about rude service and slow response times.
Food Quality
Customers frequently mentioned that the food was often cold, stale, or not prepared properly, affecting their overall experience.
Cleanliness
The cleanliness of the location, including bathrooms and dining areas, was a significant concern for many reviewers.
Customer Experience
Several reviews highlighted poor customer service experiences, including long wait times and lack of attention from staff.
GB
Gamer Boy2382
4 days ago
3.0
I have been to this McDonald's a few times, and honestly, it is a mixed bag. On the good side, the food is exactly what you expect: quick, familiar, and satisfying when you're hungry and need something fast. The fries are hot and crispy, the burgers are okay, and the breakfast sandwiches are decent. I do like the fact that it is fast and convenient, especially if you are in a hurry or if you are craving a classic fast-food meal.
That said, there are some issues. The restaurant can get pretty messy, especially during peak hours. Tables sometimes aren't wiped down, and I've noticed crumbs and spilled drinks left behind. The staff are usually friendly, but on busy days, it feels like they're rushing and a little stressed, which can affect service speed and accuracy.
The bathrooms are decent but far from spotless; they do need to be cleaned more often. Sometimes the machines for either soda or coffee do not work well, which is a pain if you just want something to drink. The vibe in here can be chaotic at times, too. Overall, it is fine for what it is — which is a pretty standard McDonald's — but that's all. I would give it a solid 3 out of 5, as it is good for fast and predictable food, but that's about it.
TT
Troy
Nov 10, 2025
1.0
Would give this place 0 stars if I could, place is run by a nut job manager who ran outside to yell at me in drive through line! Wow. I was five min early for lunch menu, the would not sell me a burger until five minutes passed lol so I said I would wait in line..... that got manager here made and se ran outside to yell at me to leave. I am impressed with this since at this time it was less then 5 min to go befor menu was open. I am not surprised though because this place has a huge issue with getting orders right, 50% chance they will make mistake on order so can tell them have issues compaird to other McDonald's that get order right 90% the time. If I was owner I would fire this manager lady
KD
Kim Dyet
Nov 2, 2025
2.0
Everytime we go here they forget something or give me the wrong food... fries are always disgusting and old! They taste like your eating cardboard. Always disappointed with this location lately. Service is usually friendly but the food has been absolute crap
NS
Nicole Schvarczinger
Oct 29, 2025
1.0
We ordered through Skip. Ordered a Quarter Pounder meal and did not receive the burger. How hard is it to make sure everything is in the bag before sending it out? Disappointing to say the least.
SV
Sara-Riley Villalobos
Oct 28, 2025
1.0
I asked for a bag and napkins *twice* in the drive through. I was asked what my order was when I got to the window, im not sure if a bag wasn't punched and charged or if she didnt have my order. When I asked about my bag when I was handed a large fry to spill all over me she just said no and stared at me till I left so I had to go back through the drive through just to pay again for a bag instead of charging me at the window or fixing their error. I will add nobody was behind me at the second window.
What are the operating hours of McDonald's in Edmonton at 8141 127th Avenue?
McDonald's at 8141 127th Avenue, Edmonton is open 24 hours every day of the week.
During what hours is McDonald's delivery service available?
Delivery is available 24 hours a day, seven days a week at this McDonald's location.
Does McDonald's offer drive-through services, and when are they available?
Yes, McDonald's offers drive-through service 24/7 every day of the week at this location.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
What services are available for food pickup and delivery?
McDonald's offers both in-store pickup and delivery services.
What is the dress code at this McDonald's location?
The attire at this McDonald's is casual.
What nearby grocery stores can I visit around McDonald's at 8141 127th Avenue?
Nearby grocery stores include SnR Trading and Iqra Meat & Supermarket, useful if you want to shop before or after dining at McDonald's.
Are there any nearby beauty or salon services close to McDonald's?
Yes, you can find Urban Trends Hair and Body Studio, Diana Ortiz Professional Nails, Spasation Head Office, and Miranda YEG Hairstylist nearby for hair and beauty services.
What other dining options are available near this McDonald's location?
Nearby dining options include Canadian Choice Pizza and Donairs, Iraqi Cuisine, Yo Baba Ukrainian Foods, and New York Fries for different food choices.