McDonald's

3.6
2007 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
8141 127th Avenue, EDMONTON, AB
T5C 1R9, Canada

Hours

Reviews

3.6
2,007 reviews
5 stars
700
4 stars
481
3 stars
392
2 stars
135
1 star
299

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some staff were noted as friendly, there were numerous complaints about rude service and slow response times.

Food Quality

Customers frequently mentioned that the food was often cold, stale, or not prepared properly, affecting their overall experience.

Cleanliness

The cleanliness of the location, including bathrooms and dining areas, was a significant concern for many reviewers.

Customer Experience

Several reviews highlighted poor customer service experiences, including long wait times and lack of attention from staff.
  • GB
    Gamer Boy2382
    4 days ago
    3.0
    I have been to this McDonald's a few times, and honestly, it is a mixed bag. On the good side, the food is exactly what you expect: quick, familiar, and satisfying when you're hungry and need something fast. The fries are hot and crispy, the burgers are okay, and the breakfast sandwiches are decent. I do like the fact that it is fast and convenient, especially if you are in a hurry or if you are craving a classic fast-food meal. That said, there are some issues. The restaurant can get pretty messy, especially during peak hours. Tables sometimes aren't wiped down, and I've noticed crumbs and spilled drinks left behind. The staff are usually friendly, but on busy days, it feels like they're rushing and a little stressed, which can affect service speed and accuracy. The bathrooms are decent but far from spotless; they do need to be cleaned more often. Sometimes the machines for either soda or coffee do not work well, which is a pain if you just want something to drink. The vibe in here can be chaotic at times, too. Overall, it is fine for what it is — which is a pretty standard McDonald's — but that's all. I would give it a solid 3 out of 5, as it is good for fast and predictable food, but that's about it.
  • TT
    Troy
    Nov 10, 2025
    1.0
    Would give this place 0 stars if I could, place is run by a nut job manager who ran outside to yell at me in drive through line! Wow. I was five min early for lunch menu, the would not sell me a burger until five minutes passed lol so I said I would wait in line..... that got manager here made and se ran outside to yell at me to leave. I am impressed with this since at this time it was less then 5 min to go befor menu was open. I am not surprised though because this place has a huge issue with getting orders right, 50% chance they will make mistake on order so can tell them have issues compaird to other McDonald's that get order right 90% the time. If I was owner I would fire this manager lady
  • KD
    Kim Dyet
    Nov 2, 2025
    2.0
    Everytime we go here they forget something or give me the wrong food... fries are always disgusting and old! They taste like your eating cardboard. Always disappointed with this location lately. Service is usually friendly but the food has been absolute crap
  • NS
    Nicole Schvarczinger
    Oct 29, 2025
    1.0
    We ordered through Skip. Ordered a Quarter Pounder meal and did not receive the burger. How hard is it to make sure everything is in the bag before sending it out? Disappointing to say the least.
  • SV
    Sara-Riley Villalobos
    Oct 28, 2025
    1.0
    I asked for a bag and napkins *twice* in the drive through. I was asked what my order was when I got to the window, im not sure if a bag wasn't punched and charged or if she didnt have my order. When I asked about my bag when I was handed a large fry to spill all over me she just said no and stared at me till I left so I had to go back through the drive through just to pay again for a bag instead of charging me at the window or fixing their error. I will add nobody was behind me at the second window.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Edmonton at 8141 127th Avenue?

McDonald's at 8141 127th Avenue, Edmonton is open 24 hours every day of the week.

During what hours is McDonald's delivery service available?

Delivery is available 24 hours a day, seven days a week at this McDonald's location.