McDonald's

3.5
2170 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11007 - 23rd Avenue, Edmonton, AB
T6J 5P4, Canada

Hours

Reviews

3.5
2,170 reviews
5 stars
758
4 stars
520
3 stars
337
2 stars
167
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior from management.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor quality control.

Cleanliness

Several customers expressed disappointment with the cleanliness of the establishment, particularly in the bathrooms and dining areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Customer Experience

Overall, customer experiences varied widely, with some praising specific staff members for excellent service while others reported negative interactions.
  • SM
    Sandra McCollough
    2 days ago
    5.0
    My kiddo gets a little nervous around strangers, so when we walked into a super busy McDonald’s I thought to myself “A new place, AND it’s busy! Kiddo is going to HATE this!” Boy was I wrong! As soon as my sweet baby noticed the PlayPlace, she bolted right on in…strange… I thought “She’s never been here… why is she so comfortable…?” She walked right up to the employee that was sitting the playplace and started chatting to him! That’s so unlike my baby, always shy, but not here (It turns out my HUSBAND has brought here here before to play, and she LOVES IT!🤦🏼‍♀️🤣🤣) Anyways! My baby got a happy meal, and I ordered an Iced Coffee… SO GOOD! Big thanks to all the employees here, especially Mudsahir for being so warm and welcoming, and helping my baby make BEAUTIFUL arts and crafts! Well done Mudsahir, you truly are a hidden gem! (I will be back next Saturday 😉🤣)
  • KS
    Karanjit Singh
    2 days ago
    1.0
    Specially night staff working to slow not friendly by drive through
  • XG
    Xedirrah Garcia
    Nov 15, 2025
    5.0
    I went there last Thursday, and food was served hot and fresh! Amazing service from Lalaine as well. She was able to serve me and my family swiftly!
  • TM
    Ty M
    Nov 11, 2025
    5.0
    Great location, are always friendly :) Anders is very professional and handles my questions with respect
  • KF
    K Fancy
    Oct 22, 2025
    1.0
    My biggest issue is that myself and another gentleman place a curbside order, we both had been waiting for awhile we noticed a manager standing outside, so we asked about the delay. She told us the power was out in the building and we would get a refund once we contact the corporate office! Why wouldn't she or someone in the store notify us parked 10 feet from the door! How could we possibly know they had no power, as this was 12:00 pm on a weekday! And the same order down the road at a different location was $5 cheaper than this location!! I will not return.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11007 - 23rd Avenue, Edmonton?

McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.