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McDonald's

3.5
(2210 reviews)

Business Details

11007 - 23rd Avenue, Edmonton, AB
T6J 5P4, Canada
(780) 414-8377
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11007 - 23rd Avenue, Edmonton, AB
T6J 5P4, Canada

Hours

Reviews

3.5
2,210 reviews
5 stars
787
4 stars
523
3 stars
336
2 stars
169
1 star
395

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with food quality, citing issues like cold or poorly made items, while others enjoyed their meals.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, particularly in bathrooms and dining areas, indicating a need for better maintenance.

Order Accuracy

Many customers reported issues with order accuracy, frequently receiving incorrect or incomplete orders.

Positive Experiences

Despite the negatives, several customers shared positive experiences, particularly praising specific staff members for their exceptional service.
  • BL
    Bella Luu
    4 days ago
    1.0
    Customer service suck !!!!
  • AC
    Aanya Chandini
    6 days ago
    1.0
    Get your order wrong 9 times out of 10, and then when you ask them to fix it they are so rude about it. So expensive for fast food and it’s not even worth it for what you get. My coffee is always cold and made wrong and the burgers are stale and thrown together. Save your money and time and eat somewhere else.
  • ZR
    Zach Roszczyk
    Feb 15, 2026
    5.0
    Amazing service and thank you to Mudasire for being so kind and helpful.
  • AC
    Allan Campbell
    Feb 2, 2026
    1.0
    This used to be one of the good ones now This has to be the absolute worst mcdonald's in edmonton. The food... well its mcdonald's so you already know its not the best. How the food is handled is a joke. Sloppy preparation of your order. Becareful because they like to undercook your food here. Management is very under qualified in customer service. How can you mess my orders up 50+ times and give me attitude for wanting you to fix it. Yes I'm not happy and you are going to get treated with a certain amount of disrespect because you continue to get simple orders wrong even tho you've disciplined by corporate multiple times. Your operations manger Jackie has been great in communicating and taken to real steps to change the customer experience at this location. I can honestly say she gets it. Jackie gets 5 stars. Im not saying dont visit but ensure the quality and accuracy of your order before you leave 8/10 times its wrong
  • VJ
    Vikas Jaswal
    Jan 31, 2026
    1.0
    How hard it is to understand two happy meals. Girl was keep laughing while taking order. Very unprofessional and eventually went up to first window tonplace my order. Extremely rude. Very bad experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11007 - 23rd Avenue, Edmonton?

McDonald's is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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