Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,560 reviews
5 stars
491
4 stars
329
3 stars
277
2 stars
118
1 star
345
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor quality control.
Customer Service
Feedback on staff behavior was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and lack of professionalism.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about undercooked items and overall food freshness.
Cleanliness
Customers expressed concerns about the cleanliness of the bathrooms and dining area, with some noting unsanitary conditions.
Service Speed
Numerous reviews highlighted long wait times for orders, both in-store and through drive-thru, leading to frustration among customers.
- DGdhrumil gajipara2 days ago5.0I had some doubts with the menu and when I asked the manager about it, she listened to it with attention and helped me with it. She was very friendly and calm in nature. Her name is Ritika. Definitely recommend this location for food and drinks.
- NKNathan Korownyk3 days ago5.0I stopped into this McDonald's for lunch and what a pleasant surprise. I didn't expect it to be so clean and to get such excellent service. It's obviously a team effort but I have to single out Angelo because he was the only person I interacted with. I had to look at the picture of the owner to make sure it wasn't Angelo. Because the way he treated this business, you would think it was his own! He just finished cleaning the bathrooms and they were spotless! He was so friendly and helpful. He suggested I download the McDonald's app which I still haven't done! If he's not the manager or assistant manager yet he should be somewhere in this company. He did such a good job I felt like I was in a 1980s McDonald's commercial! You might think I'm over the top and I know him but no. I just call things as I see them. This is a spontaneous and genuine review. Keep up the good work Angelo! 👍🏻 People notice excellent customer service now more than ever.... because it's so rare!
- SKSavannah KnelsonDec 27, 20251.0It would be nice if u get orders right. Sadly again items missing. Just double check as u take the orders out to people right ?
- ADAF DADec 14, 20251.0The sanday december 14 morning staff was inprofessionnal, casher dont know her job,, bad customer services, long waiting time amd after ordering breakfast and ask for cream and sugar on the side is was inside, they forget muffen, they put the wiped cream on the hot chocolat without asking so everything wrong. I often go to this location for 7 years i never see the stupide team like this mornig.
- DCDaphnee-Lyne CarrieDec 13, 20251.0If you want fresh cooked food, this location is NOT it. You will get cold food, cold fries, and they cant even give you a drink without ice... when you asked for that. The WORST location by far on the north end. Better off just driving to Manning and trying there.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 13514 Victoria Trail N.W., Edmonton?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours every day at this McDonald's.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Are there any special features of this McDonald's regarding family and children?
This McDonald's welcomes families and children and has a children's menu available.
Is there a mobile app to order from McDonald's?
Yes, you can order using the My McD’s App available on both Android and iOS devices.
What meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner at this location.
Are there other McDonald's locations nearby?
Yes, McDonald's Belmont is a nearby fast food and burger restaurant, a good alternative option in the area.
What grocery shopping options are near McDonald's at this location?
Sobeys supermarket and grocery store is nearby, perfect for doing your grocery shopping before or after dining at McDonald's.
Are there other nearby places to visit that complement a visit to McDonald's?
Nearby you can find Tim Hortons for coffee and cafe options, and Mary Brown's Chicken for alternative fast food choices.