Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,542 reviews
5 stars
481
4 stars
326
3 stars
277
2 stars
117
1 star
341
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Service was frequently described as slow, with long wait times and instances of rude staff behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining areas.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of certain staff members.
Food Quality
Customers expressed dissatisfaction with food temperature and quality, noting that items were often cold or poorly prepared.
- AEAquatic Entity1 day ago5.0I’ve ordered here from the McDonald’s app and I’m satisfied every order is accurate and fresh! I also stop by once in a while to dine at the Belmont location and they did not disappoint as I love the service and the staff in a fancy uniform to provide everything I need for my experience!!! The McDonald’s experience is better here compared to the other locations.
- SSSarah1 day ago1.0Ordered a mcdouble with no onion and extra pickles, got it with a giant hair wrapped into it. Went inside and had to speak with a manager just to get a refund. As a replacement I received a mcdouble with Xtra onions and no pickles. Had to go back in for a third time for them to again re make it. Zero quality control.
- CWCoy Woolley3 days ago3.0I've been going to this location on and off for a few years. It used to be one of my favourite locations and would consistently have the best fries around. Lately, however (since they re-opened from renovations) every time I go the food tastes undercooked and WAY too oily. The last 2 time I went my burger had a stream of oil pouring from it. The location is clean and has a large table (for groups or parties) as well as a play area.
- ZKZafrullah khanNov 16, 20251.0I had a really disappointing experience at this McDonald’s today. The employee at the drive-thru seriously needs more training in customer service. I ordered poutine and he handed it to me with a spoon. I told him I didn’t need a spoon, and instead of simply fixing it, he instantly replied, “I didn’t give it to you,” like I was making it up. That kind of attitude is completely unnecessary and honestly disrespectful. When a customer asks for something to be corrected, the last thing they need is someone denying it and acting like it’s a problem to fix. Tyler eventually grabbed a fork, but he did it with attitude and zero professionalism. If you’re working drive-thru, showing basic courtesy is part of the job. Management really needs to teach staff how to speak to customers respectfully, because this experience was not okay.
- RRRaeleneNov 1, 20251.0Im absolutely disgusted with this location. They purposely ruined my order. Gave me everything opposite as to what I ordered. Mc Chicken extra lettuce, I got no lettuce and added cheese, 60% of my order was not in the bag and it looked like they did something to my food. The chicken patty was not a mc chicken patty. This place is nasty
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 13514 Victoria Trail N.W., Edmonton?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours every day at this McDonald's.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Are there any special features of this McDonald's regarding family and children?
This McDonald's welcomes families and children and has a children's menu available.
Is there a mobile app to order from McDonald's?
Yes, you can order using the My McD’s App available on both Android and iOS devices.
What meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner at this location.
Are there other McDonald's locations nearby?
Yes, McDonald's Belmont is a nearby fast food and burger restaurant, a good alternative option in the area.
What grocery shopping options are near McDonald's at this location?
Sobeys supermarket and grocery store is nearby, perfect for doing your grocery shopping before or after dining at McDonald's.
Are there other nearby places to visit that complement a visit to McDonald's?
Nearby you can find Tim Hortons for coffee and cafe options, and Mary Brown's Chicken for alternative fast food choices.