Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service was frequently described as slow and inconsistent, with some staff being rude or unprofessional.
Cleanliness
While some customers noted cleanliness, others reported dirty bathrooms and tables, indicating a lack of consistent maintenance.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about undercooked items and overall food quality.
Customer Service
A few staff members received praise for their friendliness and helpfulness, but overall customer service experiences varied widely.
AB
Abebe Bogale
6 days ago
3.0
I have been a regular customer at this store #20074 for quite some time, which makes it disappointing to write this review. Unfortunately, my recent experiences on Feb 18th and 19th have involved very long wait times (8minutes just to order a cup of coffee)and poor customer service without any communication and apology.
I value this store and hope management can improve the customer service experience, especially for loyal customers.
RB
Rob Booth
Feb 11, 2026
1.0
They say they open 24 hours i don't drive i walk everywhere and just i. The last 2 days they closed yesterday do to night time renovation and today they closed lobby at midnight there is no time saying there doing this it just says 24 hours
VS
Varjinder Singh
Feb 3, 2026
3.0
I ordered the McVeggie. My only complaint is that there was little to no sauce. I’m not sure why some locations have a decent amount while others, including this one, have very little. I would assume it should all be the same but obviously it’s not.
CN
Cebula Natalia
Jan 31, 2026
1.0
They gave me the wrong order, they have seriously bad customer service they messed up multiple peoples orders and they filled up my drink full to the top with ice. This is unbelievable , instead of a double big mac they have given me a mcveggie, I am severely disappointed and hurt by this mcdonald’s actions , staff & customers were insanely rude too. Do not recommend i will not be re visiting .
LI
Lethal Ironchild
Jan 25, 2026
1.0
Service was terrible workers were rude, took so long for them to take my order, kept stopping and repeating, didn’t let us know a head of time that they needed to drop hash brown, so I had to wait outside for so long, and I know how long hashbrowns take since I worked at McDonald’s, also got my drink wrong. Would’ve been fine if the lady was nice but everytime we go to this McDonalds and she takes our order she’s constantly rude.