Can I use the drive-through service at this McDonald's?

Yes, the drive-through is open 24 hours every day at this McDonald's.

What payment methods are accepted at this McDonald's?

Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.

Are there any special features of this McDonald's regarding family and children?

This McDonald's welcomes families and children and has a children's menu available.

Is there a mobile app to order from McDonald's?

Yes, you can order using the My McD’s App available on both Android and iOS devices.

What meals are served at this McDonald's?

McDonald's serves breakfast, lunch, and dinner at this location.

Are there other McDonald's locations nearby?

Yes, McDonald's Belmont is a nearby fast food and burger restaurant, a good alternative option in the area.

What grocery shopping options are near McDonald's at this location?

Sobeys supermarket and grocery store is nearby, perfect for doing your grocery shopping before or after dining at McDonald's.

Are there other nearby places to visit that complement a visit to McDonald's?

Nearby you can find Tim Hortons for coffee and cafe options, and Mary Brown's Chicken for alternative fast food choices.

Brand Certified

McDonald's

3.3

(1580 reviews)

Get Directions Order Menu Call Website

Business Details

13514 Victoria Trail N.W., EDMONTON, AB

T5A 5B9, Canada

(780) 414-8345

https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
DebitAvailable
Cash onlyNot available
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

McDonald's

13514 Victoria Trail N.W., EDMONTON, AB

T5A 5B9, Canada

Get Directions

Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

3.3

1,580 reviews

5 stars

496

4 stars

332

3 stars

281

2 stars

118

1 star

353

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service was frequently described as slow and inconsistent, with some staff being rude or unprofessional.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and tables, indicating a lack of consistent maintenance.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about undercooked items and overall food quality.

Customer Service

A few staff members received praise for their friendliness and helpfulness, but overall customer service experiences varied widely.

AB
Abebe Bogale
6 days ago
3.0
I have been a regular customer at this store #20074 for quite some time, which makes it disappointing to write this review. Unfortunately, my recent experiences on Feb 18th and 19th have involved very long wait times (8minutes just to order a cup of coffee)and poor customer service without any communication and apology. I value this store and hope management can improve the customer service experience, especially for loyal customers.
RB
Rob Booth
Feb 11, 2026
1.0
They say they open 24 hours i don't drive i walk everywhere and just i. The last 2 days they closed yesterday do to night time renovation and today they closed lobby at midnight there is no time saying there doing this it just says 24 hours
VS
Varjinder Singh
Feb 3, 2026
3.0
I ordered the McVeggie. My only complaint is that there was little to no sauce. I’m not sure why some locations have a decent amount while others, including this one, have very little. I would assume it should all be the same but obviously it’s not.
CN
Cebula Natalia
Jan 31, 2026
1.0
They gave me the wrong order, they have seriously bad customer service they messed up multiple peoples orders and they filled up my drink full to the top with ice. This is unbelievable , instead of a double big mac they have given me a mcveggie, I am severely disappointed and hurt by this mcdonald’s actions , staff & customers were insanely rude too. Do not recommend i will not be re visiting .
LI
Lethal Ironchild
Jan 25, 2026
1.0
Service was terrible workers were rude, took so long for them to take my order, kept stopping and repeating, didn’t let us know a head of time that they needed to drop hash brown, so I had to wait outside for so long, and I know how long hashbrowns take since I worked at McDonald’s, also got my drink wrong. Would’ve been fine if the lady was nice but everytime we go to this McDonalds and she takes our order she’s constantly rude.