McDonald's

3.3
2316 reviews
Drive-Thru Curbside McDelivery
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Business Details

11660 104th Avenue, Edmonton, AB
T5K 2T7, Canada
(780) 414-8405
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11660 104th Avenue, Edmonton, AB
T5K 2T7, Canada

Hours

Reviews

3.3
2,316 reviews
5 stars
737
4 stars
482
3 stars
383
2 stars
191
1 star
523

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, including rudeness and lack of professionalism.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and restrooms, with some describing the location as unwelcoming due to the presence of homeless individuals.

Management Problems

Customers expressed frustration with management's handling of complaints and issues, citing a lack of accountability and poor customer service.
  • DL
    Danielle Lafrance
    1 day ago
    5.0
    Ryan at the til is so lovely!! Really made our visit with his happy welcoming vibes - appreciate this type of service very much!
  • SS
    Steven
    Dec 30, 2025
    3.0
    Depending on the location you go to now, McDonald's plentiful seating is a thing of the past and also hanging out for a coffee with a friend. Nothing is by accident with a corporation, food orders are largely take out so save money on seating and tables. Get your food and take it with you. Thank you come again!
  • RS
    richa sharma
    Dec 17, 2025
    1.0
    I ordered MC Aloo Tikki burger.They put the junior chicken sauce? Like Why? Aloo tikki supposed to taste like Aloo tikki. I’m really disappointed. Moreover, they took 1 hour 30 minutes to make 1 burger?
  • LB
    LEONARDO Barrios
    Dec 14, 2025
    1.0
    I have been to this location, and my wife and I tried to eat something there. As soon as you open the door, you are hit by a putrid smell coming from the homeless people lying and sleeping along the seating area, with dirty clothes. The McDonald’s looks more like a homeless shelter than a restaurant. The smell was so strong that it made me feel nauseous, and I had to leave the place. I miss the days when my father used to take me to McDonald’s and it was a family-friendly place.
  • SW
    Shane Whyte
    Dec 6, 2025
    1.0
    Bad food, bad service, bad staff, bad management. You guys just suck frankly. Not to mention the vagrant problem you fail to deal with in the drive thru. I don't want a messed up vagrant coming up to my wife and children to ask for money. They just want to go get a happy meal. Can you answer why this has been an ongoing issue? We have tried to go inside and have stood and stood for minutes to only be ignored. Get told to order on the electronic menu. No thanks. Try to use the washroom and find it's full of vagrants using inside. The security at the site state they can't deal with stuff at your restaurant. What's going on here? This is private property. You don't have to allow these people to even come inside.
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Frequently Asked Questions About McDonald's

What are the opening hours for dining in at McDonald's at 11660 104th Avenue, Edmonton?

This McDonald's location is open 24 hours a day, 7 days a week for dining in.

Is the McDonald's drive-through open all day?

Yes, the drive-through is open 24/7 every day of the week.