McDonald's

3.3
2293 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11660 104th Avenue, Edmonton, AB
T5K 2T7, Canada

Hours

Reviews

3.3
2,293 reviews
5 stars
735
4 stars
479
3 stars
376
2 stars
191
1 star
512

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff, long wait times, and frequent order mistakes, leading to a generally negative perception of service.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, contributing to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and trash present.

Management Issues

Feedback indicated poor management practices, including unprofessional behavior from managers and lack of staff training, affecting overall service.

Customer Experience

While some customers had positive experiences with specific staff members, the overall sentiment leaned towards frustration with service inconsistencies and lack of attention to customer needs.
  • KC
    Kitty Cat
    Nov 16, 2025
    1.0
    I'm pretty sure they served me cold leftovers from yesterday. Stale and cold.....it was weird. Boycotting this specific McDonald's. Tried talking to management, didn't seem like their first time ignoring customer calls.
  • RN
    Rianna Ross (Nanner888)
    Nov 9, 2025
    1.0
    Ordered delivery through the app the poor driver texts me that something isn't right because something I a broken. He lets me know an hour later when he gets my food, gets to me 5 minutes later. Stone cold. Stupid help on app tells me to call the number. No accountability.
  • JJ
    JL
    Nov 9, 2025
    1.0
    This McDonald's continually disappoints. Last time I ordered i was missing my pop. The time before that it took over an hour and half for my order through Uber eats. This was not the delivery persons fault. More often then not, my order is unsatisfactory, out of 10 orders I'd say 7 have had issues. I legit dont understand how this happens. I ordered at 3am when it was not busy, both times. Uber Eats refuses to refund if there are numerous issues with orders in a row. Not my fault but I get ripped off. The food is NEVER fresh. Don't waste your money at this location.
  • MW
    Michael Wheaton
    Oct 29, 2025
    1.0
    Avoid this place! Except for maybe the drive through. Dining room always has people either sleeping, asking for money and/or being unruly. Never seems to be an attempt to have them leave. Tonight I was sitting trying to eat my meal. This woman and man were getting louder and louder arguing. Finally one threw a tray of food all over the place over me and other near by guests before storming out. My back covered in I think strawberry milkshake. Staff finally came out to begin sweeping etc, but noone even acknowledged it or apologized or said a single.thing to anyone of.the guests covered in food etc.
  • JS
    Jonny Snowman
    Oct 28, 2025
    1.0
    This McDonald’s seems to be a place for homeless to hang out. As I walked in the front door I witnessed a gentleman sorting through the garbage for food, another slurping soda off the floor with his mouth right on the floor, another waiting for the restroom to be opened by a customer to sneak in. Once I got in the restroom I found puke on the floor of the bathroom stall and a guy chugging beer. I hope McDonald’s sees this post and does something about this. I’ve never seen anything like that at this place that I’ve gone to for years.

Frequently Asked Questions About McDonald's

What are the opening hours for dining in at McDonald's at 11660 104th Avenue, Edmonton?

This McDonald's location is open 24 hours a day, 7 days a week for dining in.

Is the McDonald's drive-through open all day?

Yes, the drive-through is open 24/7 every day of the week.