McDonald's

3.4
2014 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9857 50th St, Edmonton, AB
T6A 3X5, Canada

Hours

Reviews

3.4
2,014 reviews
5 stars
696
4 stars
438
3 stars
312
2 stars
158
1 star
410

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted poor cleanliness, with dirty tables, sticky surfaces, and unsanitary bathrooms being common complaints.

Food Quality

Customers frequently reported issues with food freshness, including cold fries and undercooked items, leading to dissatisfaction with the overall food quality.

Service Speed

Many customers experienced slow service, particularly in the drive-thru, with long wait times and frequent order mix-ups.

Staff Attitude

While some reviews praised friendly and helpful staff, others noted poor customer service and rude behavior from employees.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
  • JL
    Jerrod Lewis
    4 days ago
    5.0
    DoorDash refused to deliver my order and I went to the store and the manager Elie proceeded to give me the order and then I called DoorDash and they refunded the store. This is a great place to order from as they care about their customers.
  • TT
    Tara
    5 days ago
    1.0
    This Mcdonalds is really consistent. They are slower than molasses, on a consistent basis. They don't listen to drive thru customers, on a consistent basis. They mess up orders, on a consistent basis. Want to try something different than your original order? This is the McDonald's for you!
  • AF
    Agatha Froese
    Nov 15, 2025
    5.0
    To the young lady named Claire (she works here) she is AMAZING!!!! She LOVES the children here and has such a beautiful spirit towards the children there. She played with them, showed them love and has not stopped smiling since we got here. She deserves recognition for her amazing work and loving, kind spirit. What a beautiful young lady she is!!
  • DM
    Derek Mohammed
    Nov 12, 2025
    1.0
    Double Big Mac Meal ,bacon double cheese burger, 4 pack chicken nuggets, large crispy fries ,large diet coke .I asked that everthing be freshly made at the menue board & at the window .when I got my order I was guaranteed everything frrsh .I checked my fries 🍟 they were fresh ,So to me that was a good sighn & I asked again is everything fresh ,I was told yes .Well when I got home the Big Mac was poorly made ,to much sauce, lettuce soggy and the bottom bun not tosted at all,the nuggets were not fresh .What a Absolut dissipointment.
  • MH
    Megan Hart
    Nov 5, 2025
    1.0
    Went through the Drive Thru. They handed me my milkshake in a cup with a napkin wrapped around the bottom. I assumed it was for condensation or something. Nope, the whole bottom was leaking. Which I found out when the cup dripped on my jacket and leaked into my cupholder. This was super super frustrating and feels like they knew it was leaking and just didn’t want to remake it. I generally like this McDonald’s but that’s not okay.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 9857 50th St, Edmonton?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and in-store pickup services?

Yes, this McDonald's provides both in-store pickup and delivery services.