Multiple reviews highlighted poor cleanliness, with dirty tables, sticky surfaces, and unsanitary bathrooms being common complaints.
Food Quality
Customers frequently reported issues with food freshness, including cold fries and undercooked items, leading to dissatisfaction with the overall food quality.
Service Speed
Many customers experienced slow service, particularly in the drive-thru, with long wait times and frequent order mix-ups.
Staff Attitude
While some reviews praised friendly and helpful staff, others noted poor customer service and rude behavior from employees.
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
JL
Jerrod Lewis
4 days ago
5.0
DoorDash refused to deliver my order and I went to the store and the manager Elie proceeded to give me the order and then I called DoorDash and they refunded the store. This is a great place to order from as they care about their customers.
TT
Tara
5 days ago
1.0
This Mcdonalds is really consistent. They are slower than molasses, on a consistent basis. They don't listen to drive thru customers, on a consistent basis. They mess up orders, on a consistent basis. Want to try something different than your original order? This is the McDonald's for you!
AF
Agatha Froese
Nov 15, 2025
5.0
To the young lady named Claire (she works here) she is AMAZING!!!! She LOVES the children here and has such a beautiful spirit towards the children there. She played with them, showed them love and has not stopped smiling since we got here. She deserves recognition for her amazing work and loving, kind spirit. What a beautiful young lady she is!!
DM
Derek Mohammed
Nov 12, 2025
1.0
Double Big Mac Meal ,bacon double cheese burger, 4 pack chicken nuggets, large crispy fries ,large diet coke .I asked that everthing be freshly made at the menue board & at the window .when I got my order I was guaranteed everything frrsh .I checked my fries 🍟 they were fresh ,So to me that was a good sighn & I asked again is everything fresh ,I was told yes .Well when I got home the Big Mac was poorly made ,to much sauce, lettuce soggy and the bottom bun not tosted at all,the nuggets were not fresh .What a Absolut dissipointment.
MH
Megan Hart
Nov 5, 2025
1.0
Went through the Drive Thru. They handed me my milkshake in a cup with a napkin wrapped around the bottom. I assumed it was for condensation or something. Nope, the whole bottom was leaking. Which I found out when the cup dripped on my jacket and leaked into my cupholder.
This was super super frustrating and feels like they knew it was leaking and just didn’t want to remake it. I generally like this McDonald’s but that’s not okay.
What are the opening hours for McDonald's at 9857 50th St, Edmonton?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and in-store pickup services?
Yes, this McDonald's provides both in-store pickup and delivery services.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at 9857 50th St has a drive-through open 24/7.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Which payment options are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Can I use an app to order from McDonald's at this location?
Yes, you can order using the My McD’s App available for Android and iOS, or order online at their delivery website.
What is the attire recommended when visiting McDonald's at this location?
Casual attire is suitable when visiting this McDonald's.
What nearby places can I visit after dining at McDonald's on 50th St?
Nearby places include Canadian Tire for automotive needs, Medicentres Family Care Clinics for medical services, and Quiznos Capilano for sandwich options.
Are there any nearby financial services close to McDonald's at 9857 50th St?
Yes, nearby financial services include BMO Financial Group and Padgett Business Services for banking and accounting needs.
Is parking and automotive service accessible near this McDonald's location?
Yes, Capilano Automotive and Capilano Brake Shop are nearby automotive service providers, and Canadian Tire offers automotive repair and home goods.