Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,310 reviews
5 stars
458
4 stars
297
3 stars
207
2 stars
89
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incomplete orders, leading to frustration.
Hygiene Concerns
Multiple reviews highlighted unsanitary conditions, including hair in food and staff not following hygiene protocols.
Food Quality
While some customers enjoyed the food, many complained about cold, oily, or incorrect items, indicating inconsistency in food preparation.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, with dirty tables and play areas being a common complaint.
- PNPaige Nault2 days ago1.0Probably the worst McDonald’s. Waiting at the register for 10 mins and nobody came, even though I asked someone to assist me at the register as there kiosk machines weren’t working. nobody seemed to care that everybody in line was waiting over 10 minutes and nobody came over to apologize either . Terrible management and a terrible location. Wouldn’t recommend to anyone.
- MAMOHAMED ALI2 days ago1.0The waiting time is ridiculous, not one time , not 2 times , this is like the 7th time , im not comimg back
- LPLindsay PotterNov 14, 20251.020 minutes for 2 kids meals. Food is always trash but that's probably more of the cost cutting by corporate. I hate every experience I've had at McDicks lately.
- AMAlessa MartinNov 6, 20253.0Neighbor got me a latte and the cup was missing at least an inch of drink on top. And apparently no more mcdonald's monopoly cups because the drink came in grinch one with no stickers what the heck! Not happy about not getting my stickers to play on drink this time
- MPMary Grace PaulinoNov 2, 20251.0Slow service. They gave our order incomplete. Needed to go back several times to the counter. Even messed up the drinks, we ordered regular and zero. Which one is which? Im tired going back to the front so I just drank which ever and my sugar levels went high.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 15333 Castle Downs Rd. N.W.?
McDonald's at 15333 Castle Downs Rd. N.W. is open 24 hours a day, 7 days a week.
When can I use the drive-through service at this McDonald's location?
The drive-through service is available 24/7, every day of the week.
Does this McDonald's offer delivery and in-store pickup?
Yes, this location offers both delivery and in-store pickup services.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, or Visa.
Is this McDonald's family-friendly and do they have a children’s menu?
Yes, this McDonald's welcomes families and offers a children's menu.
What is the dress code at this McDonald's location?
The attire is casual, suitable for a relaxed dining experience.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Little Caesars Pizza, Subway, Mary Brown's Chicken, Laziza Mediterranean Restaurant, and Bento Sushi, offering a variety of options if you want to explore other foods.
Are there any fitness centers near McDonald's where customers can exercise?
Yes, Snap Fitness and Curves gyms are nearby if you're interested in a workout before or after your meal.
Which nearby facilities might be useful for families visiting McDonald's?
Kids Space Daycare & OSC and Sobeys grocery store and pharmacy are nearby, making it convenient for families to combine errands or childcare with their visit.