Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,328 reviews
5 stars
466
4 stars
299
3 stars
209
2 stars
92
1 star
262
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
A significant number of customers reported issues with incorrect or incomplete orders, often requiring them to return for missing items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, oily, or poorly prepared items, as well as hygiene concerns.
Staff Behavior
Several reviews noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Cleanliness
Multiple customers commented on the cleanliness of the location, with some describing it as filthy and poorly maintained.
- PPPavDec 26, 20251.0Never goinn to order from them I have ordered two times from them n every single time they missed an items or they gave me wrong food. You really need to work on u guys I mean the night and evening shift stuff.
- TJTammy JamesDec 21, 20252.0So this is the 3rd time I’ve given this location a chance. They either haven’t changed there oil for frying the fries or as this time my fries look almost burnt .. I’m guessing at 10:54 pm they don’t care and are re- frying the old, cold fries. Come on franchise owner do your due diligence. This is a health issue. Terrible service not polite at all girl at drive thru window. Very bad disappointed I’ll be taking this complaint further to corporate.
- MTMathew TerryDec 19, 20251.0Ive had so many of these grey eggs that are disgusting and feels like im chewing on sand
- PPPerry PrattDec 9, 20251.0The young person taking orders at the drive thru missed everything on my order beside what was on the burger. It doesn’t make sense because she repeated it back to me. Unless the young person giving out food just was giving out random items because I was only one of two in the drive thru. Not blame the kids, they obviously need a new manager.
- PTPeter TzagarakisDec 2, 20252.0This location was recently renovated. It happens to be on my way to work so I'm there (admittedly) too often. The place operated fine before the renovation but now it's terrible. The drive thru is much slower, twice I've had to just get out of line before even paying and skipped getting an order. Other times, orders are wrong or very poor quality (missing patties, no cheese, wrong items). 50% of my recent orders are wrong very slow or both. I've pretty much stopped going here unless I have extra time to both wait and also get an order fixed if messed up. Recommend you go elsewhere.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 15333 Castle Downs Rd. N.W.?
McDonald's at 15333 Castle Downs Rd. N.W. is open 24 hours a day, 7 days a week.
When can I use the drive-through service at this McDonald's location?
The drive-through service is available 24/7, every day of the week.
Does this McDonald's offer delivery and in-store pickup?
Yes, this location offers both delivery and in-store pickup services.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, or Visa.
Is this McDonald's family-friendly and do they have a children’s menu?
Yes, this McDonald's welcomes families and offers a children's menu.
What is the dress code at this McDonald's location?
The attire is casual, suitable for a relaxed dining experience.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Little Caesars Pizza, Subway, Mary Brown's Chicken, Laziza Mediterranean Restaurant, and Bento Sushi, offering a variety of options if you want to explore other foods.
Are there any fitness centers near McDonald's where customers can exercise?
Yes, Snap Fitness and Curves gyms are nearby if you're interested in a workout before or after your meal.
Which nearby facilities might be useful for families visiting McDonald's?
Kids Space Daycare & OSC and Sobeys grocery store and pharmacy are nearby, making it convenient for families to combine errands or childcare with their visit.