Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, restrooms, and overall unsanitary conditions.
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of respect towards customers.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and overall dissatisfaction with food preparation.
Safety Concerns
Several customers expressed feeling unsafe due to the presence of vagrants in the area and incidents occurring within the restaurant.
Food Quality
Multiple reviews noted issues with food quality, including stale or overcooked items, leading to a negative dining experience.
BJ
Britni Justina
3 days ago
3.0
Honestly I don’t think this is the workers fault at all but this location specifically always has flat Coca Cola.. if you want a crispy coke go to 100 ave location - there’s is always bussin
DW
Daren Wong
Dec 24, 2025
2.0
Pretty sure the woman working the drive thru night shift muttered under her breath for me to hurry up. Maybe if you were to put those damn stir sticks, cream and sugar in a paper bag and use your brain I wouldn’t be so slow trying to undo your sloppy work. Do better sis. The guy who works night shift is great though, friendly and good customer service.
CM
Christian Micaller
Dec 23, 2025
4.0
The place was at a very accessible location. Food was good and service was excellent. Only problem I had was that this was the first McDonald’s place where I saw signs for no refills and time limit of 30mins for dine-in.
After reading some of the other reviews, I could understand why they had these store policies. Likewise, seeing some of the customers they had, not trying to be discriminatory, but they can be a bit scary.
KC
Kristine C
Dec 21, 2025
1.0
⭐️ 1 star (only because zero stars isn’t an option)
We only stopped at McDonald’s 17050 90 Ave NW, Edmonton because it was the closest location that was to where we were travelling to. I usually avoid this store due to past issues, and today confirmed why.
At approximately 1:50 p.m. on Sunday, December 21, my husband opened the washroom door and was met with a thick cloud of smoke and immediately backed out. 2 individuals inside were holding were sharing a pipe, making the washroom completely unusable.
Shortly after, the 2 exited the washroom and appeared disoriented and incoherent, unsure of where to go or how to exit the restaurant. One lingered in an exit area while the other left through a different door, which made the situation feel unsafe and unsettling.
This is a serious health and safety issue, especially for families and children. I would be afraid to send a young child into that washroom. No family-friendly restaurant should operate like this, especially during daytime hours.
We took our food and left. I am also escalating this to McDonald’s corporate head office. I will not be returning.
VA
Vimy Alberta
Dec 8, 2025
1.0
The play place bucks for kids. For 1 my 4 year old daughter cant climb up it cause its to high between step for her little legs. She is small for a 4 year old. But its for kids her age. And its just to small for the amount of kids that are in there at one time on a regular.