Numerous reviews highlighted poor customer service, with staff being described as rude and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.
Food Freshness
Several reviews mentioned receiving cold or stale food, indicating a lack of attention to food quality.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant and facilities, including locked bathrooms and dirty tables.
Drive-Thru Efficiency
While some praised the fast drive-thru service, others reported long wait times, especially during peak hours.
MM
Mariam
1 day ago
1.0
They need to do better at training there staff to double check the orders before sending them out. Every single time I order through the app or drive threw they mess something up or always forget dipping sauces. Tonight I ordered a 20 peice nugget and they only included 1 sauce for 4 people to share. THank for making me eat dry chicken nuggets. There is no quality control. I don't like to complain but this an every time thing and it's not acceptable. Shouldn't have to be pleasantly surprised when they get the order correct.
AA
Achai Amiyock
Nov 16, 2025
1.0
They gave me the wrong order MULTIPLE times and I am missing stuff I just got the wrong order today AGAIN this is a horrible McDonald’s
MF
Majesty Ferrer
Nov 16, 2025
2.0
Fries are soggy not fresh, the mini pops that looks like timbits are hard as stone and dry?Are those fresh? It’s not worth it, is it better to do dine in instead of delivery so fries will be serve fresh? How do you wrap your burger? It’s ripped. I should order in another restaurant instead. I’m not satisfied with what I paid for.
ND
Nada D
Nov 16, 2025
5.0
Amazing customer service ill make sure we spread the word and have more traffic come in. People like Daves should have more of a salary. He is th4 most comforting most respectful person I've met today. The manager and the rest of the workers are rude and give dirty looks. Davis shoupd be the manager. He makes people want to come and he is very welcoming person .may god bless him and successful in life
NA
Nadia Amaral
Oct 30, 2025
1.0
Janet the manager IS THE WORST AT CUSTOMER SERVICE! I am not lovin' it! I am a regular customer and now I'd rather go somewhere else! I live close by and she wouldn't make an exception to bring in 2 monopoly stickers that I had forgotten at home! It's like I claimed it on my app! That should be verification enough! I told I would have brought them in tomorrow if she really needed it because I live and eork nearby! But no she wouldn't let me get the food prize i won!
What are the operating hours of McDonald's on Fort Road?
McDonald's on Fort Road is open 24 hours every day from Monday to Sunday.
When is delivery service available at this McDonald's location?
Delivery service is available 24/7, every day of the week.
Does this McDonald's offer drive-through service and what are its hours?
Yes, the McDonald's on Fort Road has a drive-through service available 24 hours a day, seven days a week.
Can I pick up my order in-store at the Fort Road McDonald's?
Yes, in-store pickup is offered along with delivery services.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner meals.
What payment options are accepted at the McDonald's on Fort Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at this McDonald's?
Yes, they offer a children's menu as part of their services.
Are there any nearby churches where visitors to McDonald's can attend service?
Yes, nearby churches include GNCF Edmonton and Fort Road Victory Church, which visitors can attend before or after visiting McDonald's.
What family-friendly services are close to McDonald's on Fort Road?
Nearby family-friendly services include Once Upon a Time Daycare and After School, as well as ABC Day Care and A B C Day Care-Montessori Program.
Which nearby places can I visit for shopping or groceries when I go to McDonald's?
You can visit Treasure Hunt YEG Liquidation Store, Indian and South Pacific Market, BudgetHouse Asian Variety Store, and Value Village for shopping and groceries close to McDonald's.