McDonald's

3.3
1806 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Klondike Gardens South, EDMONTON, AB
T5A 1C5, Canada

Hours

Reviews

3.3
1,806 reviews
5 stars
556
4 stars
383
3 stars
325
2 stars
149
1 star
393

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect or incomplete orders, including missing items and wrong food.

Customer Service

Many reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with the service provided.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, with some customers stating they would not eat the food provided.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and closed washrooms, contributing to a negative dining experience.

Service Speed

Customers experienced long wait times both in the drive-thru and inside the restaurant, with some stating it was the slowest service they had encountered.
  • AL
    Aly Labrecque
    1 day ago
    1.0
    During my visit on January 11th, I was spoken to in a disrespectful manner and was explicitly called “dumb” by a member of your staff. As she was closing the first booth window. We could still hear her yelling from inside the store, even towards the boy that was taking the cash. That is crazy. She’s apparently a manager at your location. Her name is «  SUKHDEEP » This comment was inappropriate, offensive, and completely uncalled for. As a customer, I expect to be treated with basic respect and courtesy, regardless of the situation. I’m highly disappointed to see this coming from another store manager from McDonald. This is not to add to anything, but the customer in the black car that was in front of us trying to redeem a free sandwich coupons, that started on the 1rst. She also got yelled at by the same manager. Please watch cameras. We are Influencers on many different platforms lol, and we have everything recorded on our part. I hope this matter will be taken seriously and addressed appropriately to ensure this type of behavior does not occur again. I would appreciate confirmation that this concern has been reviewed. Thank you for your time and attention to this matter. Sincerely, Alysson Labrecque
  • AM
    Alysha McAusland
    Jan 1, 2026
    1.0
    Ordered online and had it delivered, and it was missing an item on my order, then they didnt give any sauce for our nuggets even though its on the order.. and to add a cherry on top, asked for no pickles (i put allergy since i really dislike even the flavour it leaves behind, but not actually allergic) on my burger, next thing i know i bit into pickles, thank god im not actually allergic otherwise i’d be dead! Missing item i understood, sauce was just an annoyance, but if someone puts allergy, you damn well better be sure its safe…
  • MB
    Mark Broyles
    Dec 31, 2025
    1.0
    In the winter every year the drive thru is a huge mess. I understand that the snow and ice builds but it is up to the landlord and the owner of the restaurant to communicate that the parking lot should be cleared and the drive thru cleared with a Bob Cat during the middle of the night.
  • MA
    Mohamed Araji
    Dec 29, 2025
    1.0
    Old, cold, stale food. Absolutely won't not feed it to my dog let alone eat it myself. This location is junk. Corporate should be ashamed of slapping their logo on this location..
  • TL
    TAN LAM
    Dec 26, 2025
    1.0
    The staff were rude and didn't communicate at all.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Fort Road?

McDonald's on Fort Road is open 24 hours every day from Monday to Sunday.

When is delivery service available at this McDonald's location?

Delivery service is available 24/7, every day of the week.