Brand Certified
McDonald's
3.0(1688 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
12793-50th St N.W., EDMONTON, AB
T5A 4L8, Canada
Certified by McDonald's • Feb 22, 2026
(780) 414-8320
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.0
1,688 reviews
5 stars
425
4 stars
291
3 stars
308
2 stars
155
1 star
509
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with dirty tables and a lack of cleaning.
Food Quality
Customers reported receiving cold or incorrect food orders, with some experiencing food safety issues like food poisoning.
Staff Attitude
Many reviews mentioned unfriendly and dismissive behavior from staff, particularly from management, leading to negative customer experiences.
- NNNikhil6 days ago1.0Today I went to macdonalds for using the washroom which is for the guests. I asked the staff for it and she said u have to buy something first. It never happened with me at other locations. The girl who is manager there was very rude. Its disgusting
- JYJintong YangFeb 8, 20262.0I’m extremely disappointed with this McDonald’s. After eating a few burgers here, I started to feel very uncomfortable with my stomach. A short while later, I had to come back urgently to use the restroom. However, the staff rudely told me that they do not allow restroom use unless I purchase something again. This is completely unacceptable. I was feeling sick because of the food I ate here, yet I was told I had to buy more items just to use the restroom. That shows a serious lack of basic customer care and empathy. Very poor service and a terrible experience overall. I would not recommend this location.
- TSTaylor SpillerFeb 3, 20261.0I’m diabetic and ordered a diet coke, I was given a root beer which is extremely dangerous for my health. (the also got my friends meal order wrong) do NOT RECOMMEND
- SHScotia HuskinsFeb 3, 20261.0Im very disappointed in my experience, although I tried giving them grace at first because I could tell the workers looked stressed out my order ended up being wrong. This was no problem at first but when I went through the drive through to correct my order it seemed like a giant inconvenience and they were very cold with my friends and I. Seemed like a miserable environment please be kind to your customers!!
- CLChristopher LozanoFeb 1, 20261.0So bad, employee told me to move to reserved 1 second window to wait for my food it took me 25mins-30mins so very bad. My kids is waitng for the foods were rushing too. Services very poor.feb 1, 2026. @ 5:10pm
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Hermitage?
McDonald's Hermitage is open 24 hours a day, every day of the week.
Does McDonald's Hermitage offer delivery service?
Yes, delivery is available 24/7 at McDonald's Hermitage.
Can I use the drive-through option at McDonald's Hermitage?
Yes, the drive-through at McDonald's Hermitage operates 24 hours a day, seven days a week.
What meals does McDonald's Hermitage serve?
McDonald's Hermitage serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Hermitage?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there an app available to order from McDonald's Hermitage?
Yes, you can order via the My McD’s App available on both Android and iOS platforms.
Where exactly is McDonald's located in Hermitage?
McDonald's Hermitage is located at 12793-50th St N.W., Edmonton, AB, T5A 4L8, Canada.
What nearby healthcare facilities are close to McDonald's Hermitage?
Nearby healthcare options include Kelly A Dr Physician Hermitage Medicentre, Hermitage Medicentres Family Care Clinics, and Insight Medical Imaging - Hermitage.
Are there any nearby retail stores or services customers can visit before or after dining at McDonald's Hermitage?
Yes, nearby you can find Dollarama for discount shopping, Shoppers Drug Mart for pharmacy and convenience items, and Gadget Solution Pro for electronics and audio-visual equipment.
What entertainment or personal care services are close to McDonald's Hermitage?
Customers can visit JAX Lounge for nightlife, Piercing Rays Tattoos for tattoos and piercings, and Q Nails for nail and beauty services nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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