McDonald's

3.5
1514 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
11260 Groat Road, Edmonton, AB
T5M 4E7, Canada

Hours

Reviews

3.5
1,514 reviews
5 stars
512
4 stars
392
3 stars
239
2 stars
106
1 star
265

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised the friendly and helpful staff, others reported rude and dismissive behavior, particularly at the drive-thru and pick-up windows.

Food Quality

Multiple reviews highlighted issues with food quality, including stale items, incorrect orders, and unsanitary conditions, leading to a generally negative perception of food safety.

Service Speed

Customers frequently complained about slow service, especially during peak hours, with long wait times reported for both drive-thru and in-store orders.

Cleanliness

The restaurant's cleanliness was a common concern, with many reviews mentioning dirty dining areas and restrooms, contributing to an overall negative dining experience.
  • AA
    Ali Aiash
    3 days ago
    1.0
    the workers be laughing in the back and not even doing the order and u have to wait more then u should
  • CC
    Christina Chouinard
    3 days ago
    1.0
    Horrible customer service. Wanted to charge $.30 per sauce packet when I got a plain burger for my child. I saved You money on my kids burger and just asked for one Mc chicken sauce. And the woman was so rude about it. Never going back.
  • MT
    Mika Threefingers
    5 days ago
    5.0
    Amazing customer service. The food came fast they forgot my drink, but that is OK. 10 out of 10 would recommend go over what you got before you walk out though
  • WW
    William
    Dec 30, 2025
    5.0
    I'm a senior, and when I visited this Mcdonald's it was very busy. A young lady named Kiziah helped me and made sure my order was fresh. She served me with a big smile and greeted me kindly. Her service really stood out.
  • RP
    Ryan Penney
    Dec 25, 2025
    1.0
    Weird. Canadians cant walk up to the drive through and get served. But immigrants can......... I try, get denied. Immagrants have no problem, why is that. Am I experiencing systemic racism? That would be odd considering I was born and raised here. See photos attached. I would also like an explanation.... Also have video if need be. When the employee was asked. Her response was thats the way it is..

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Westmount?

McDonald's in Westmount is open 24 hours every day of the week, from 00:00 to 23:59.

When is delivery available from McDonald's Westmount?

Delivery is available 24/7, every day of the week from 00:00 to 23:59.