While some customers praised the friendly and helpful staff, others reported rude and dismissive behavior, particularly at the drive-thru and pick-up windows.
Food Quality
Multiple reviews highlighted issues with food quality, including stale items, incorrect orders, and unsanitary conditions, leading to a generally negative perception of food safety.
Service Speed
Customers frequently complained about slow service, especially during peak hours, with long wait times reported for both drive-thru and in-store orders.
Cleanliness
The restaurant's cleanliness was a common concern, with many reviews mentioning dirty dining areas and restrooms, contributing to an overall negative dining experience.
AA
Ali Aiash
3 days ago
1.0
the workers be laughing in the back and not even doing the order and u have to wait more then u should
CC
Christina Chouinard
3 days ago
1.0
Horrible customer service. Wanted to charge $.30 per sauce packet when I got a plain burger for my child. I saved You money on my kids burger and just asked for one Mc chicken sauce. And the woman was so rude about it. Never going back.
MT
Mika Threefingers
5 days ago
5.0
Amazing customer service. The food came fast they forgot my drink, but that is OK. 10 out of 10 would recommend go over what you got before you walk out though
WW
William
Dec 30, 2025
5.0
I'm a senior, and when I visited this Mcdonald's it was very busy. A young lady named Kiziah helped me and made sure my order was fresh. She served me with a big smile and greeted me kindly. Her service really stood out.
RP
Ryan Penney
Dec 25, 2025
1.0
Weird. Canadians cant walk up to the drive through and get served. But immigrants can......... I try, get denied. Immagrants have no problem, why is that. Am I experiencing systemic racism? That would be odd considering I was born and raised here. See photos attached. I would also like an explanation.... Also have video if need be. When the employee was asked. Her response was thats the way it is..
What are the opening hours for McDonald's in Westmount?
McDonald's in Westmount is open 24 hours every day of the week, from 00:00 to 23:59.
When is delivery available from McDonald's Westmount?
Delivery is available 24/7, every day of the week from 00:00 to 23:59.
Does McDonald's Westmount have a drive-through service?
Yes, the drive-through at McDonald's Westmount is open 24 hours daily.
What payment options are accepted at McDonald's Westmount?
McDonald's Westmount accepts American Express, Cash, Discover, MasterCard, and Visa.
What types of meals does McDonald's Westmount serve?
They serve breakfast, lunch, and dinner.
Does McDonald's Westmount offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Is McDonald's Westmount family-friendly and do they welcome children?
Yes, McDonald's Westmount welcomes families and children, offering a children's menu.
Can I enjoy coffee and dessert at McDonald's Westmount?
Yes, McDonald's Westmount serves coffee and dessert items.
What nearby coffee shops can I visit before or after dining at McDonald's Westmount?
Tim Hortons is a nearby coffee shop where customers can visit before or after their meal at McDonald's Westmount.
Are there any banks or financial services near McDonald's Westmount?
Yes, nearby financial services include Scotiabank, TD Canada Trust ATM, and account managers like Alex Sabrowski and Jeongju Yoo from TD Canada Trust.
What nearby medical and dental services are available around McDonald's Westmount?
Nearby medical services include Westmount Dental Centre, HearingLife audiologist, Pharmacy Care Clinic by Shoppers Drug Mart, and Woodcroft Public Health Centre.