Customers frequently reported poor service, including rude staff, long wait times, and lack of attention to in-store customers.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and low freshness.
Cleanliness
The restaurant's cleanliness was a major concern, with multiple reports of dirty tables, restrooms, and overall hygiene.
Order Accuracy
Numerous customers experienced issues with order accuracy, including missing items and incorrect food.
Pricing Concerns
Several reviews mentioned high prices relative to the quality of food received, leading to dissatisfaction.
MD
Matt D
Dec 29, 2025
1.0
Want a little extra mayo...? expect to be charged another $0.60.
DH
Dani Hammad
Dec 20, 2025
1.0
Today I visited this McDonald’s location with my brother and ordered one Grilled Spicy Wrap and one Spicy Chicken Habanero Sandwich.
When I tried the Chicken Habanero sandwich, it was not spicy at all. The grilled wrap had a nice chicken flavor, but the chicken did not taste fresh. I went to the counter to let the staff know and stood there for about 10 minutes, but no one helped me or even asked if I needed anything. The staff were focused only on drive-thru and take-away orders and completely ignored customers inside the restaurant.
After waiting another 10 minutes, a manager finally spoke to me. He simply said that the sandwich is spicy and handed it back to me without checking or offering a solution.
This was very poor service. Staff need better training on:
• Customer service and communication
• Paying attention to in-store customers, not only drive-thru
• How to properly handle complaints and check food quality
Overall, it was a disappointing experience, and I expected much better service
QM
Qasim Mahdawi
Dec 13, 2025
1.0
Unfortunately, the tables were very dirty when I arrived. I asked the staff several times to clean a table, but it took about ten minutes before it was finally cleaned. During this time, I had to stand and wait. Due to the delay and the situation, I decided to take my order home.
CR
Chris Rickwood
Dec 12, 2025
1.0
Me and a friend went to get her food for her and her kids after she finished work. We ordered 2 chicken nugget (sweet and sour to dip) happy meals with small fries and chocolate milk, a chicken bacon wrap with crispy chicken meal with the hash bites and a large vanilla ice coffee with an extra hashbites and sour cream and onion sauce on the side... I knew I should have had her check the order. Instead she got home to 1 order of a sad mix of fries and hash bites and the other was missing sauces were missing and the food wasn't fresh. When I called to find out what happened I was met with rudeness and accused of lying and told to bring the receipt. THEY NEVER GAVE A RECEIPT! When I asked for the name of the manager on duty I was told there wasnt one and the last manager left about 15 minutes before I called. So disappointing
RR
Ryan
Dec 8, 2025
1.0
Low quality food for high quality cost.
Spent 5 mins waiting at window, then told to pull into lot 1, and have to wait another 5 mins,
No big deal...
But when the fries are cold after that kind of wait... thats a big deal.
I dont know what took so long to make a quarter pounder blt and fries. But for 16$ you'd expect a little bit of quality.
It was the most poorly put together burger I had ever recieved. The top bun was crushed into 2 pieces as i opened the box and there was so much mayo smeared everywhere on this thing.
I should have known this would be what to expect when you see the overall reviews for this place.
What are the opening hours for in-store dining at McDonald's in Edmonton?
McDonald's in Edmonton is open 24 hours a day, every day of the week for in-store dining.
Is McDonald's in Edmonton open for delivery services?
Yes, McDonald's offers delivery services 24 hours a day, seven days a week.
Are drive-through services available at this McDonald's location?
Yes, the drive-through is open 24/7, offering full service every day.
What meals does McDonald's in Edmonton serve throughout the day?
They serve breakfast, lunch, and dinner, including coffee and dessert options.
What payment options are accepted at McDonald's on 177th Street N.W.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Edmonton have an app for ordering?
Yes, you can order using the My McD's App available on both Android and iOS devices.
What is the address and contact information for this McDonald's?
The location is at 6741 177th Street N. W., Edmonton, AB, T5T 4K3, Canada. Phone: +1 780-414-8505, Email: 26044@post.mcdonalds.ca.
Are there any coffee shops near this McDonald's for a coffee stop?
Yes, Tim Hortons is nearby, a popular coffee shop and restaurant, ideal for a coffee stop before or after your visit.
Which healthcare services are located close to McDonald's on 177th Street N.W.?
Nearby you can find Ardent Dental Centre, Callingwood Chiropractic Centre, West Edmonton Wellness Centre, and Body Science Medical Spa for various health and wellness needs.
What other dining options are available near McDonald's at this location?
Close by are several restaurants including Curry Spoon (Indian cuisine), Edo Japan (Japanese food), and Domino's Pizza for pizza delivery.