McDonald's

3.4
1128 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
494 Riverbend Square, Edmonton, AB
T6R 2E3, Canada

Hours

Reviews

3.4
1,128 reviews
5 stars
373
4 stars
266
3 stars
150
2 stars
66
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and poorly prepared meals.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of support for staff and poor handling of customer complaints.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a disorganized environment.

Inconsistency

Frequent complaints about inconsistent food quality and service experiences were noted, with some visits being satisfactory while others were disappointing.
  • SP
    Sherbir Pannu
    3 days ago
    1.0
    Poor delivery service all time ,, long waiting all staff members are ,,,, ,,,,,f,,,,,,,,,,,,k
  • CK
    Can Kilic
    5 days ago
    1.0
    No one is wearing gloves.
  • LP
    Lune Pumpkin
    Oct 31, 2025
    3.0
    Staff are usually very nice, but the burgers seemed to be thrown together. In drive through, but should’ve taken more pictures. Inside was a disaster
  • KK
    Khyler
    Oct 22, 2025
    3.0
    Coming from a top reviewer from southside Edmonton, this McDonalds has most inconsistent fries and is the slowest McDonalds ever. In the last 5 times I came here I timed an average of 6 minutes 53 seconds for me to receive just a large fry. (I came here at different times of the day) 4/5 The fries were only meh. The only time the Fries were warm, perfectly seasoned and cooked they were made by a teenage employee named Landon
  • 44
    44stars
    Oct 8, 2025
    3.0
    This McDonalds is ok, I don’t like the managers there though, as they seem to be rude to their employees and don’t seem to care about them. Last weekend, went through drive-thru and the girl who gave out my food looked really sad for some reason, I felt bad. She was very nice though, she looked young. I assume it was a manager saying something about her cause when she was about to give out the food she turned back and was looking at someone and then turned back to me with a face filled with distraught. I asked if she was okay and she said yes, but I felt so bad:( please get better managers, I can tell employees like her try their best but they’re not surrounded with good managers which make them hate their jobs.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at Riverbend?

McDonald's at Riverbend is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery service is available 24/7 at this McDonald's.