Mixed reviews on staff friendliness; some praised the morning staff while others reported rudeness and poor service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and delivery.
Food Quality
Inconsistent food quality reported, with some customers experiencing issues like cold or improperly prepared items.
Cleanliness
Generally positive remarks about the cleanliness of the location, especially after renovations.
Speed of Service
Many customers noted slow service times, particularly during busy hours or when ordering through the drive-thru.
BC
Bobby Cartwright
5 days ago
3.0
Its McDonald's
PT
Paige Tiffin
Dec 30, 2025
5.0
The morning drive through staff are phenomenal. They’re all such rays of sunshine and so kind. I stop here in the morning sometimes after work and it’s much appreciated after a long shift. Keep up the excellent work!
DF
Dylan Firkus
Dec 20, 2025
5.0
The manager came out and bought ice cream for all 7 of our children. Very generous.
NG
Nikki G
Dec 12, 2025
1.0
This is my closest Mcdonalds so I tend to hit this one usually. The slowness here is off the charts. Couple weeks ago, hit the drive thru for 2 happy meals. Had me park in reserve, where I waited for 18 minutes. Today, saw the drive thru was pretty lined up so went in for, you guessed it - 2 happy meals. This time a whopping 24 minutes. When my order was called it was all on a tray so I said "oh I ordered that to go" and the employee walked away. I get it - its two boxes and two drinks but you think I could at least get some kind of acknowledgement? Nope. The concept of service and fast food is lost on this location.
HH
Hotwheelskd
Dec 11, 2025
2.0
Was shocked when it was over $18 for a 10 piece Grinch nugget meal. The tatortots were delish however the nuggets were like coal.. so hard that you couldn't even bite the.
Sad that were to the stage of if it was a mom n pop restaurant we would never go back but yet its OK for a major chain to sell subpar food that's majorly over priced.
What are the operating hours of McDonald's in Edmonton?
McDonald's in Edmonton is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and pickup services?
Yes, they offer in-store pickup and delivery services.
Is the drive-through service available all day at this McDonald's?
Yes, the drive-through is open 24/7 every day of the week.
What payment methods are accepted at McDonald's on 199th Street in Edmonton?
They accept American Express, cash, Discover, Mastercard, and Visa.
What meals does McDonald's on 199th Street serve?
They serve breakfast, lunch, and dinner.
Does the McDonald's on 199th Street have a child-friendly menu?
Yes, this location has a children's menu and welcomes families and children.
Can customers dine in at this McDonald's or is it only for takeout?
Customers can dine in as well as order takeout or use delivery services.
Which nearby places can help customers access McDonald's on 199th Street?
Nearby banks like RBC Royal Bank and BMO Financial Group can be landmarks for locating McDonald's.
Are there other food options near this McDonald's location?
Yes, nearby options include Domino's Pizza, Dairy Queen, and Teriyaki Corner for Japanese cuisine.
What nearby pharmacies and health services are close to McDonald's on 199th Street?
Shoppers Drug Mart, Medisystem Pharmacy Alberta, Pharmacy Care Clinic by Shoppers Drug Mart, and Hampton Medical Clinic are nearby for health and pharmacy needs.