Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers complained about cold food, poorly prepared items, and overall dissatisfaction with the quality of the meals.
Staff Attitude
There were numerous mentions of rude or indifferent staff, particularly from management, contributing to a negative customer experience.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.
RJ
Rick Jackson
4 days ago
1.0
Terrible service, paid for a bag and paid for extra sauces and didn't get them. Told the attendant and she gave me a dirty look. Just awful.
MM
Miguel
6 days ago
2.0
Usually busy. Some homeless seem to hang around here often.
CR
Christelyn Reina
Jan 3, 2026
1.0
Ordered a simple meal on the kiosk and the printer paper ran out. So I didnt even know my number but looking at the collect screen I assumed my number was 638 as it recently popped up with another number. Then as the lady calls out the number 838 Im just waiting to see if the other person is going up but they didnt so I approached and its my number 638. So small inconsistencies making it a bad service. Then biting into my burger it looks as there isnt any topping but the cheese and hamburger. No pickles or onion..
EK
e k
Dec 26, 2025
1.0
We ordered 1 happy meal with a plain cheese burger and a big Mac.
We were told to go and wait in line.. which we did for several minutes...this gives the word "fast-food" a whole new meaning! The big Mac was about the size of the happy meal burger with lettuce and sauce .. there was NOTHING big about it.. talk about shrinkflation!!. The bun from the happy meal burger was burnt dark brown..probably on the grill 2 or 3 times. The fries in the happy meal had to be in the frier about 3 times. Dark brown. If I could I would give this place a minus 5 rating!!
AC
Angela Connell
Dec 22, 2025
2.0
The 3rd order where they've forgotten an item. They forgotten drinks the first time, fries the second and now fries again.
What are the opening hours for McDonald's in Strathcona?
McDonald's in Strathcona is open 24 hours every day of the week.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
Does McDonald's offer delivery and pickup services at this location?
Yes, McDonald's offers in-store pickup and delivery services.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24/7 at this McDonald's location.
What payment options does McDonald's accept here?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a casual dress code?
Yes, the attire for this McDonald's is casual.
Is there a nearby coffee shop or place to grab a quick snack?
Yes, you can visit nearby places like Ohana Donuterie for donuts or Waffle Bird for chicken and fast food.
Are there nearby legal services close to McDonald's?
Yes, nearby legal services include Andrew L. Zebak Lawyer, Kassian Robert M, Edmonton Alberta Law, and Geiger Blair M Professional Corp.
What are some nearby shopping or specialty stores near McDonald's?
Nearby shopping options include Community Natural Foods supermarket, Edmonton Gold jewelry store, and Simply Computing electronics retail store.
How can customers get more information or order from McDonald's online?
Customers can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and order delivery at https://www4.mcdonalds.ca/mcdeliverycanada/.