McDonald's

3.4
1818 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9660 Ellerslie Road S.W., Edmonton, AB
T6X 0N5, Canada

Hours

Reviews

3.4
1,818 reviews
5 stars
634
4 stars
418
3 stars
263
2 stars
134
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.

Staff Performance

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, impacting the overall dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others complained about stale or poorly prepared items.
  • SD
    Shellina Datoo
    Nov 16, 2025
    1.0
    I went to drive through. I got beef patty without onion and they put onion. I got chicken nuggets 6 pack meal and I asked for pickles sauce and they didn’t put in the bag. Even they confirm order twice and they didn’t get it right. :)
  • JB
    jessie braybrook-fuller
    Nov 8, 2025
    2.0
    All the food was good, order was correct. They did not use their order screen tv at all. Out of 4 staff actively handling food only 1 of them was wearing gloves, the others were handling food WITH THEIR BARE HANDS!
  • DC
    Dan C
    Nov 4, 2025
    2.0
    Had a bit of time before an appointment and decided to get a coffee. Good thing we had enough time because the wait was longer than expected, not the wait in line but just waiting for the coffee and muffin, a new customer came in and was served his coffee n sat down before I got my order, made no sense.
  • SI
    Shaiju Isac
    Oct 25, 2025
    1.0
    I’ve ordered a coffee with no sugar, But it came with extra sugar. This is the third time they are making the mistake this week.
  • GL
    Garry L
    Oct 24, 2025
    5.0
    Good newer Mcds in the areaa. My dad and his friend love to visit them for great coffee everyday.

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Is there drive-through service available at this McDonald's?

Yes, the drive-through is open 24 hours daily.