McDonald's

3.4
1831 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9660 Ellerslie Road S.W., Edmonton, AB
T6X 0N5, Canada

Hours

Reviews

3.4
1,831 reviews
5 stars
637
4 stars
418
3 stars
265
2 stars
135
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff interactions and incorrect orders.

Speed of Service

Many reviews highlighted slow service times, particularly in the drive-thru, with some customers experiencing long waits.

Food Quality

There were mixed reviews on food quality, with some customers noting fresh and tasty items, while others complained about stale or improperly prepared food.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the bathrooms and dining areas.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for being unhelpful or dismissive.
  • AS
    Annie Schurek
    1 day ago
    1.0
    Worse customer service experience. Food was cold, employees not professional - absolutely clueless about any type of service. Horrible management
  • DB
    Daunavan Buyer
    1 day ago
    1.0
    This is the slowest McDonalds I have ever been to. Waited over 10 minutes for drive thru food a few times. Will avoid and go to others.
  • DM
    Darryl MacDonald
    6 days ago
    1.0
    At about 10:30pm tonight I ordered two double quarter pounders with extra lettice. They only gave me one patty instead of two. You better check your food before you drive away.
  • TX
    Thressiama Xavier
    Dec 30, 2025
    1.0
    The manager on duty in the restaurant was horrible to deal with. Can't even put a smile. He asked other staff member to serve me, addressing as "that guy". Very customer oriented manager, lol. Where does McDonald's get people like this. The person who served me was so nice and polite. This happened around midnight on 29 December.
  • RS
    Ramanprit Singh
    Dec 25, 2025
    1.0
    Request to manager Mona plz teach ur staff how to talk with customers we one girl on drive through counter 1 show ur attitude to someone else not to customer

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Is there drive-through service available at this McDonald's?

Yes, the drive-through is open 24 hours daily.