Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.
Staff Performance
Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, impacting the overall dining experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others complained about stale or poorly prepared items.
SD
Shellina Datoo
Nov 16, 2025
1.0
I went to drive through. I got beef patty without onion and they put onion. I got chicken nuggets 6 pack meal and I asked for pickles sauce and they didn’t put in the bag. Even they confirm order twice and they didn’t get it right. :)
JB
jessie braybrook-fuller
Nov 8, 2025
2.0
All the food was good, order was correct. They did not use their order screen tv at all. Out of 4 staff actively handling food only 1 of them was wearing gloves, the others were handling food WITH THEIR BARE HANDS!
DC
Dan C
Nov 4, 2025
2.0
Had a bit of time before an appointment and decided to get a coffee. Good thing we had enough time because the wait was longer than expected, not the wait in line but just waiting for the coffee and muffin, a new customer came in and was served his coffee n sat down before I got my order, made no sense.
SI
Shaiju Isac
Oct 25, 2025
1.0
I’ve ordered a coffee with no sugar, But it came with extra sugar. This is the third time they are making the mistake this week.
GL
Garry L
Oct 24, 2025
5.0
Good newer Mcds in the areaa. My dad and his friend love to visit them for great coffee everyday.
What are the opening hours of this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Is there drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours daily.
Can I order delivery from this McDonald's and when is it available?
Delivery service is available 24/7 every day.
What meals does this McDonald's serve?
They serve breakfast, lunch, and dinner meals.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer in-store pickup?
Yes, in-store pickup is available along with delivery.
What is the address of this McDonald's?
It is located at 9660 Ellerslie Road S.W., Edmonton, AB, T6X 0N5, Canada.
Are there any nearby pizza restaurants to this McDonald's?
Yes, Boston Pizza Ellerslie is nearby and is great if you want to enjoy pizza after your visit here.
What other fast food options are located near this McDonald's?
Nearby fast food options include Subway, Popeyes, and Tim Hortons, offering a variety of choices if you want to explore more dining options in the area.
Are there any convenience stores or gas stations near this McDonald's?
Yes, Petro-Canada gas station and convenience store is close by, which is convenient if you need fuel or quick shopping before or after your meal.