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McDonald's

3.3
(2562 reviews)

Business Details

9630 - 165th Avenue, EDMONTON, AB
T5Z 3L3, Canada
(780) 414-8466
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9630 - 165th Avenue, EDMONTON, AB
T5Z 3L3, Canada

Hours

Reviews

3.3
2,562 reviews
5 stars
762
4 stars
596
3 stars
466
2 stars
192
1 star
546

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Many customers reported unsanitary conditions, particularly in the bathrooms and dining areas, with some describing the location as disgusting.

Food Quality

Several reviews mentioned issues with food quality, including burnt items, incorrect orders, and food safety concerns.

Pricing Issues

Customers expressed dissatisfaction with high prices and perceived overcharging for items, along with complaints about the lack of free refills.
  • MM
    Mark
    Feb 5, 2026
    1.0
    horrible, says there wasn’t any order in their system when i was charged 23 dollars already and wasn’t able to be reimbursed. minimum effort to help out, thanks for nothing.
  • CP
    cyndi premont
    Feb 4, 2026
    5.0
    R-Lon J was very helpful literally ran to the cash register after serving a customer outside and got our meal fast. The fries were a little too over cooked but went in told him and he immediately got fresh hot fries overall he did a wonderful job :) appreciate it R-Lon J
  • CC
    Chance
    Jan 17, 2026
    3.0
    Ordered a mcdouble value meal they gave me a cheese burger. The cost is kinda ridiculous at Mcdonalds now. Especially when you dont even get what you payed for. Not even worth driving back to replace it.
  • GL
    Gaurav Lamba
    Jan 14, 2026
    1.0
    I ordered 3 mcveggies and all the patties are burnt and very hard it’s not eatable and i tried to call them but they are not picking up the call
  • DT
    Dee Tang
    Jan 10, 2026
    5.0
    I've been to many McDonald's, but the service attitude, smiles, and politeness of Aiya, the female server at the front desk, left a deep impression on me, I haven't encountered such an attitude in a long time. The place was also clean, so I'll come here more often. I strongly advise against visiting the Meadowlark Health Center 87 Ave 156 Street in Edmonton, AB. because the hygiene and attitude are terrible.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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