Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
2,548 reviews
5 stars
756
4 stars
595
3 stars
462
2 stars
192
1 star
543
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Many customers reported receiving cold, uncooked, or incorrect food orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and sticky surfaces.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Long Wait Times
Customers expressed frustration over long wait times in both the drive-thru and inside the restaurant.
- DTDee Tang2 days ago5.0I've been to many McDonald's, but the service attitude, smiles, and politeness of Aiya, the female server at the front desk, left a deep impression on me, I haven't encountered such an attitude in a long time. The place was also clean, so I'll come here more often. I strongly advise against visiting the Meadowlark Health Center 87 Ave 156 Street in Edmonton, AB. because the hygiene and attitude are terrible.
- MGMarcel Godin3 days ago1.0McDonalds food is always gross to me personally 🙃
- SDSamantha Dreger5 days ago2.0I only bought a coffee but it was super watered down. I normally really enjoy McDonald's coffee, but I probably wouldn't order at this location again. They also don't allow free refills on coffee or soft drinks at this location, and I found the bathrooms to be terribly dirty and the table I sat at was sticky. Not a great experience.
- BABobbi -AnnDec 24, 20252.0Went through drive through about 20 minutes ago (just before midnight) and the woman at the window gave me dirty looks the whole time, and stared at me with a displeased face while I was just politely ordering my food. I used my manners, smiled, had no problems, was overall quite nice, and yet she kept with the judgmental face. I genuinely have no clue what her problem was. She didnt have manners, and didnt include my sauce or napkins, or anything, and made me not want to return due to her attitude
- KDKim DueckNov 29, 20251.0We get off work 12 hours and come to McDonald's drive thru.Does mc griddle not have egg with option bacon or sausage??? We pick sausage and get no egg no cheese turn around and go back to window.Young east Indian girl was rude was arguing that is Mc griddle hand her back the sandwiches like egg with cheese refuses to take sandwiches I dropped them at window.Where is customer service and friendly hello tell you amount you owe and not any more not even friendly hello just rude no smile nothing friendly bout that young girl.Mcdonalds do better I paid never got food to eat drove straight to Tim Hortons spent more money to eat.Was offered no solution to fix my breakfast sandwiches and I will not be returning if this is drive thru staff. Very disappointing this is customer service train your staff better might have better reviews.Like Manager to help me solve this matter as I never ate and refund of money be greatly appreciated.Thank you!!!
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 9630 - 165th Avenue, Edmonton?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 every day of the week.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day of the week.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner meals.
Is there a My McDonald's mobile app available for ordering?
Yes, you can download the My McD’s app from the Apple App Store or Google Play Store for easy ordering.
What type of attire is appropriate when visiting this McDonald's?
Casual attire is appropriate when dining here.
Are there any nearby restaurants I can visit before or after McDonald's?
Yes, nearby restaurants include Pho Ha and Hoa (Vietnamese cuisine), Boston Pizza Namao Centre, A&W Canada, Wendy's, and Marble Slab Creamery for desserts.
Where can I find nearby coffee shops near this McDonald's?
Nearby coffee shops include Starbucks Canada and Marble Slab Creamery, perfect for a coffee or dessert after your meal.
Are there practical services near McDonald's for customers who might need them?
Yes, nearby services include Servus Credit Union - Namao Centre and ATB Financial for banking, Petro-Canada for fuel, and Dr. Phone Fix for mobile phone repairs.