McDonald's

3.1
1338 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9904 22nd Avenue N.W., Edmonton, AB
T6N 1J6, Canada

Hours

Reviews

3.1
1,338 reviews
5 stars
407
4 stars
241
3 stars
203
2 stars
108
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Staff Attitude

There were mixed reviews about staff attitude, with some praising friendly service while others reported rude and unhelpful behavior.

Cleanliness

Multiple reviews highlighted poor cleanliness, with complaints about dirty dining areas and restrooms.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold meals, incorrect orders, and unappetizing items.

Management Issues

Many reviews suggested a need for better management, citing disorganization and inadequate staffing as major concerns.
  • AL
    Amanda Lily
    2 days ago
    1.0
    This place obviously doesn't care about their reviews. They screwed up my order.Then I called in the lady answered.And I started to explain the problem , and she hung up on me. Then I called again a few times over the next hour and they would not answer at ten o'clock at night. Jeez , they must have been having a supper rush. The Lady forgot half my food. Forgot the extras on the food and was super rude telling me I didn't order it.And I even showed her the receipt , but when I got home , I found it was still missing stuff. I just can't get over how rude this place is.The people who work here are here for a reason. You could not get a minimum wage job treating people like that anywhere else. McDonald's is the only place where they can treat you like garbage and feed you garbage and Just keep coming back for more and on top of that they keep making the food cheaper and cheaper using lower quality ingredients all the time and cutting every corner.They can , yet we keep coming back. If I ran a place like that I would treat the customers like garbage also. Anyone who keeps going back is garbage
  • DJ
    DJ JustInTime
    6 days ago
    5.0
    Kenroy helped me with an issue I had with my online order. He fixed the issue and I recieved a fresh and delicious meal. Thank you very much Kenroy!
  • HK
    Harmandeep Kaur
    Dec 30, 2025
    1.0
    Very slow service, took 20 mins for 2 burgers.even for taking order they took 5 mins after we were there at the window. Needs to hire more employees if you guys are busy as it seems only few are working
  • JA
    Joseph Abraham
    Dec 29, 2025
    4.0
    Ordered food took more time than usual, due to very cold weather I suppose. Priority was serving people in drive through.
  • LS
    Lindsey Rae Schroeder
    Dec 6, 2025
    1.0
    Expectations for McDonald's are fairly low, we very rarely eat fast food, but we made the stop today. We placed the order and waited 30 minutes at the assigned curbside pickup. Finally I went in and was handed our meals after seeing them sitting there for 5 minutes. The food was entirely cold. I felt like warm food was the least they could do for two meals totalling 38.00. I went back inside and asked for warm food. The staff member begrudgingly replaced my fries but not the actual meal. McDonald's isn't exactly fine dining but cold McDonald's is not edible. Such a waste.

Frequently Asked Questions About McDonald's

What are the operating hours at McDonald's on 9904 22nd Avenue N.W., Edmonton?

McDonald's is open 24 hours a day, every day of the week at this location.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 every day at this McDonald's.