Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and concerns about food hygiene.
Ice Cream Availability
Numerous customers expressed frustration over the ice cream machine being out of service for extended periods.
Food Quality
Several reviews noted issues with food quality, including cold items, incorrect orders, and poor preparation.
JP
Jeremy North Peigan
5 days ago
5.0
Pretty fast as usual, nice staff 👍🏼 they forgot one of my orange juices and hooked me up with a free one, been coming here for awhile since I first came to Edmonton, this location is always nice.
CT
Clyde Tayag
5 days ago
1.0
Spent my whole 30min break for work waiting at this mcdonalds drive thru LOL. And this girl even forgot to give me my drink. Smh.
SG
Syd Gray
Feb 12, 2026
1.0
Went through drive thru today at 750am, was there for 20 minutes while staff barely attending to guest and were super rude.
RS
Ricky S
Jan 23, 2026
3.0
The receipt at the self order machine didn't print, we had to check the bank account to see if the transaction was completed. The parking lot is like a ice rink. There was no sanding or salting sone.
AL
Amanda Lily
Jan 10, 2026
1.0
This place obviously doesn't care about their reviews. They screwed up my order.Then I called in the lady answered.And I started to explain the problem , and she hung up on me. Then I called again a few times over the next hour and they would not answer at ten o'clock at night. Jeez , they must have been having a supper rush. The Lady forgot half my food. Forgot the extras on the food and was super rude telling me I didn't order it.And I even showed her the receipt , but when I got home , I found it was still missing stuff. I just can't get over how rude this place is.The people who work here are here for a reason. You could not get a minimum wage job treating people like that anywhere else. McDonald's is the only place where they can treat you like garbage and feed you garbage and Just keep coming back for more and on top of that they keep making the food cheaper and cheaper using lower quality ingredients all the time and cutting every corner.They can , yet we keep coming back. If I ran a place like that I would treat the customers like garbage also. Anyone who keeps going back is garbage