McDonald's

3.1
1328 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9904 22nd Avenue N.W., Edmonton, AB
T6N 1J6, Canada

Hours

Reviews

3.1
1,328 reviews
5 stars
402
4 stars
238
3 stars
204
2 stars
109
1 star
375

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and long wait times.

Food Quality

Several customers expressed disappointment with food quality, citing issues like cold items, incorrect orders, and poor cooking standards.

Wait Times

Many reviews highlight excessively long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.

Cleanliness

Numerous complaints about cleanliness, including dirty tables and restrooms, were noted by customers.

Ice Cream Availability

A recurring issue is the unavailability of ice cream, with customers frustrated by the machine being out of service for extended periods.
  • KH
    Katie Harrison
    1 day ago
    1.0
    Probably the worst location in the city. Very rude and short staff. They aren't interested in helping you and they make it known. Especially, one of the girls at the drive-thru. I've had several interactions with her and she is always unpleasant. What else... filthy inside the main dinning area and disgusting washrooms. I have come to question how safe the food is to eat. Speaking of that, the food takes forever to get made. They make lots of mistakes on your orders and get frustrated with the customer, yes the customer as if you did something wrong. I'll drive a bit further going forward to another location. This place needs new management or to be shut down.
  • GZ
    Geoff Zak
    2 days ago
    3.0
    Had to park for 10 minutes going through the drive thru. We were originally given the wrong drinks, then offered the wrong meal in the waiting stall. Someone else who was there for probably even longer than us had to find the employee to claim their meal. Someone else had to go back inside as their order had missing items. (Overheard). Suppose we should have expected delays/issues given it was the lunch rush.
  • KR
    Kotek Roycewicz
    2 days ago
    1.0
    This place has become a real dive. Horribly filthy inside. I would not risk your health by eating here. Seems that sanitation and general cleaning is too much for the staff here. To further explain how bad this location is, I'll talk about the drive and go food. You have to wait up to 15 - 20 mins sometimes. There is a girl that I consistently have issues with who refuses to give her name. She is very stuck-up and rude. She is always making mistakes and then treats you like you're the problem. It feels like she believes you should just accept her lousy service, attitude, and mistakes. I've complained several times to management and yet she is still here and if anything acting even worse. This isn't the job for you clearly, so please move on and let someone else have the job, who actually wants to work with the customers. As for the inaction of the management... you have failed at your job as leaders, who I hold to a much higher standard. Until you clean this place up this is my last visit here!
  • JH
    Jessica Herson
    2 days ago
    1.0
    So, I don't really have anything great to say about this place. We came here recently for the first time ever. Ordered some food, and drinks. All was okay until our change was handed back to us. The cashier had handed it back, and some of it fell to the ground. No big deal. But then she just starred at us, as if she expected us to get out and try and find it and pick it up in the driveway. So we asked for our change and she told us yeah, it fell right there on the ground. So we asked if she could replace the dropped coins and she very rudely said nope I can't, I can't open the register. Like what?! She was also extremely condescending and acted as if she was so much better than us. Honestly, this is such unacceptable behavior. At other locations this has happened too but, the cashier is quick to replace what was dropped, without you even having to mention it. Her snotty attitude towards us is completely uncalled for. I also think that maybe if she had some common sense, she wouldn't try balancing the coins on top of the bill while handing it to the customer but, I guess not. Luckily, the manager heard what was going on and immediately gave us our change. 5 stars for the manager and 0 for the snotty girl.
  • TP
    Throttle Poppin
    6 days ago
    1.0
    Hi there I was recently able to look around thjs MacDonalds at all the stations they have and this place is absolutely disgusting. Zero stars for this location you should be disgusted the way you’re serving your customers absolutely shameful . Please don’t eat at this location unless you wanna get sick !! Such a shame how much fast food is and you absolutely don’t care about your customers . Zero stars clean up your nasty mess. Mold mold mold at this location

Frequently Asked Questions About McDonald's

What are the operating hours at McDonald's on 9904 22nd Avenue N.W., Edmonton?

McDonald's is open 24 hours a day, every day of the week at this location.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 every day at this McDonald's.