Mixed reviews on food quality; some customers praised fresh and delicious chicken, while others reported bland or overcooked items.
Customer Service
Customer service experiences varied widely; some praised friendly and attentive staff, while others reported slow service and poor communication.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with order accuracy, including wrong items and missing components.
RB
Reynald Jee Bacareza
4 days ago
5.0
Great experience at this KFC! Food was fresh and service was fast. Special shoutout to the manager, Ms. Yda, for being very professional and friendly. Well-managed location—will definitely come back!
LM
Leslie Miranda
4 days ago
5.0
Really good service at this KFC! The food was hot and fresh, and the staff were friendly. Huge thanks to the manager Ms. Yda—she was approachable and made sure everything was running smoothly. Highly recommend this location!
LJ
lubna javaid
Feb 2, 2026
1.0
This franchise has failed extremely in the past 15 years. Looks like they are stubborn to know why it happened…..poor service…..portion are way smaller…crying when ask to have more sauce or lettuce added so the burger isn’t dry to go down human throat…lol…learn from pop eyes….they know how to give portions and give extras without crying! Learn learn learn….or shut down
JN
Jasmine Nasim
Feb 2, 2026
1.0
Extremely poor customer service! Especially by the older lady (manager) if this job is making you treat people poorly….please quit your job. It’s not fair for us as consumers and you’re taking employment space from someone who will be happy to serve with gratitude……never will be going to KFC franchise, period!
ML
mr loom
Feb 2, 2026
1.0
The manager I assume was was on duty around 7-7:30pm feb 2 2026 (woman Filipino descent) was not kind and welcoming and the employees were the same didn’t know KFC standard has dropped, ordered 3 sandwich’s asked for extra sauce no extra sauce was added asked for more the Indian cashier asked me to pay then I showed my sandwich she said she wanted to see the other side , too tired to deal with anything at the moment but completely pathetic.. won’t be returning
What are the operating hours of KFC at 3451 Gateway Boulevard Northwest, Edmonton?
KFC is open every day from 10:30 AM to 11:00 PM.
Where is the KFC located in Edmonton?
KFC is located at 3451 Gateway Boulevard Northwest, Edmonton, AB, T6J 5H2, Canada.
What type of restaurant is KFC?
KFC is a fast food restaurant specializing in chicken dishes.
How can I contact KFC in Edmonton?
You can contact KFC by phone at +1 780-670-3106.
Does KFC have an official website?
Yes, you can visit KFC's official website at http://kfc.ca.
Are there other fast food options near KFC at Gateway Boulevard?
Yes, nearby fast food restaurants include Arby's and Boardwalk Burgers, offering additional options if you want to explore different flavors.
What nearby entertainment can customers visit after dining at KFC?
Customers can enjoy nearby entertainment like Monster Mini Golf Edmonton, Gateway Entertainment Centre featuring bowling and laser tag, and the Comedy Factory for live shows.
Are there nearby coffee shops for a drink after your meal at KFC?
Yes, nearby coffee shops include Second Cup Cafe and Second Cup Café, perfect for grabbing a coffee or smoothie.
What beauty and spa services are available near KFC?
Nearby beauty and spa options include Serenity Spa & Laser Inc, Alluz Salon and Spa, OnLocation, and NU:YU Beauty Medispa.
Is there fitness or gym facilities close to KFC?
Yes, GYMVMT Fitness Club - Gateway and World Health offer gym and active life services nearby.