Many customers praised the chicken for being crispy, hot, and flavorful, although some noted inconsistencies in food quality and portion sizes.
Customer Service
The staff received mixed reviews; while many highlighted friendly and attentive service, others reported poor experiences with specific employees and slow service.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders and lack of transparency regarding menu items and pricing.
Atmosphere
The dining environment was generally appreciated for being cozy and welcoming, enhancing the overall experience for many patrons.
NK
NITIN KUMAR
1 day ago
1.0
I order over the phone. Was told it will be ready in 10 mins.
When I reach there they took another 15 mins.
Very poor service
None of the staff was coming out from the kitchen.
Everyone was hiding in the kitchen.
SC
Stazy Contante
Feb 17, 2026
5.0
KFC is always a solid choice. The chicken is crispy, hot, and full of flavor every time I go. The staff at my local KFC are friendly and quick, and my order is always right. It’s just good comfort food when you’re craving something filling and tasty. Definitely recommend!
LJ
lubna javaid
Feb 2, 2026
1.0
This franchise has failed extremely in the past 15 years. Looks like they are stubborn to know why it happened…..poor service…..portion are way smaller…crying when ask to have more sauce or lettuce added so the burger isn’t dry to go down human throat…lol…learn from pop eyes….they know how to give portions and give extras without crying! Learn learn learn….or shut down
JN
Jasmine Nasim
Feb 2, 2026
1.0
Extremely poor customer service! Especially by the older lady (manager) if this job is making you treat people poorly….please quit your job. It’s not fair for us as consumers and you’re taking employment space from someone who will be happy to serve with gratitude……never will be going to KFC franchise, period!
ML
mr loom
Feb 2, 2026
1.0
The manager I assume was was on duty around 7-7:30pm feb 2 2026 (woman Filipino descent) was not kind and welcoming and the employees were the same didn’t know KFC standard has dropped, ordered 3 sandwich’s asked for extra sauce no extra sauce was added asked for more the Indian cashier asked me to pay then I showed my sandwich she said she wanted to see the other side , too tired to deal with anything at the moment but completely pathetic.. won’t be returning
What are the operating hours of KFC at 3451 Gateway Boulevard Northwest, Edmonton?
KFC is open every day from 10:30 AM to 11:00 PM.
Where is the KFC located in Edmonton?
KFC is located at 3451 Gateway Boulevard Northwest, Edmonton, AB, T6J 5H2, Canada.
What type of restaurant is KFC?
KFC is a fast food restaurant specializing in chicken dishes.
How can I contact KFC in Edmonton?
You can contact KFC by phone at +1 780-670-3106.
Does KFC have an official website?
Yes, you can visit KFC's official website at http://kfc.ca.
Are there other fast food options near KFC at Gateway Boulevard?
Yes, nearby fast food restaurants include Arby's and Boardwalk Burgers, offering additional options if you want to explore different flavors.
What nearby entertainment can customers visit after dining at KFC?
Customers can enjoy nearby entertainment like Monster Mini Golf Edmonton, Gateway Entertainment Centre featuring bowling and laser tag, and the Comedy Factory for live shows.
Are there nearby coffee shops for a drink after your meal at KFC?
Yes, nearby coffee shops include Second Cup Cafe and Second Cup Café, perfect for grabbing a coffee or smoothie.
What beauty and spa services are available near KFC?
Nearby beauty and spa options include Serenity Spa & Laser Inc, Alluz Salon and Spa, OnLocation, and NU:YU Beauty Medispa.
Is there fitness or gym facilities close to KFC?
Yes, GYMVMT Fitness Club - Gateway and World Health offer gym and active life services nearby.